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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    14 Pages
    1 2 3 ... 14
    • Replies: 138
    • Views: 6,621
    Yesterday 20:53 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 21,421
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 1,696
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Hunter issues

    Despite having massive meat deposits and using Deer fragrance buffs my level 3 hunter will not gather deer. Am I missing something or is it a tech...

    Started by TheMadViking, 21.10.17 10:20
    • Replies: 2
    • Views: 65
    Today 13:22 Go to last post
  2. File loading failed!

    Hi, I can login, but it doesn't load the game. I have updated both browser and flashplayer, cleared cache and tried it with safari and chrome....

    Started by VoittoOnninen, Yesterday 20:34
    3 Pages
    1 2 3
    • Replies: 24
    • Views: 454
    Today 05:48 Go to last post
  3. After retrenching general landing zone changes.

    On The Dark Brotherhood i retrenced general from landing zone in top right corner ( where first invited player land ) - after that my landing zone...

    Started by halv12, 20.10.17 08:59
    • Replies: 1
    • Views: 49
    Yesterday 20:28 Go to last post
  4. Question Negative Pumpkins

    I was moving 26 pumpkins from star to Mayor.. for some reason it did not transfer, so I tried again.. but I ended with -27 ? :confused: for...

    Started by AmySafeunderdark, 17.10.17 15:42
    • Replies: 4
    • Views: 316
    Yesterday 11:23 Go to last post
  5. missing Silo's from starmenu

    Hi I buy a silo on trade office but i can't see it in my starmenu?? an the 1 i allready had isn't there ether?

    Started by McSkjold, 21.10.17 08:07
    • Replies: 1
    • Views: 52
    21.10.17 09:28 Go to last post
  6. Golem gone

    My golem was buffed and I killed it. The new one started coming with 16 hours counting down. I went to adventure and back and the new one is gone,...

    Started by t00tie, 17.10.17 10:58
    5 Pages
    1 2 3 ... 5
    • Replies: 49
    • Views: 1,725
    20.10.17 14:31 Go to last post
  7. Moved: Post Halloween Hotfix

    I have still not had a golem spawn on my island, I have emailed support and to date there response has been wait and see followed by are you still...

    Started by WizardofPos, 20.10.17 14:30
    • Replies: -
    • Views: -
    20.10.17 12:20 Go to last post
  8. Bounty Hunter Skill broken again

    I do ywc, before event, exact same generals and attack strangely enough. I get 170 star coins, every time. I do ywc, after event starts, exact...

    Started by Ammok, 17.10.17 20:59
    • Replies: 1
    • Views: 108
    20.10.17 05:45 Go to last post
  9. 3x bonus not working as expected

    Having played during the easter event and had 3x eggs from adventures with the bonus, I had expected to be getting 3x pumpkin refills with the bonus...

    Started by Paul_the_Pest, 19.10.17 09:50
    • Replies: 3
    • Views: 110
    19.10.17 12:56 Go to last post
  10. Unhappy Connection Failed

    This doesn't allow me to play the game, can someone help me? Edit: I've been trying for hours now, and it seems that I just can't get to play. ...

    Started by DrBoom, 18.10.17 08:17
    2 Pages
    1 2
    • Replies: 15
    • Views: 237
    18.10.17 18:09 Go to last post
  11. Collecting Pumpkins Questline

    Was doing the Pumpkin Master Event....Collecting pumpkins....had nearly collected 200 when i had to relog..looked at the quest again and now it says...

    Started by Bartlettis, 17.10.17 17:50
    • Replies: 0
    • Views: 105
    17.10.17 17:50 Go to last post
  12. Problem with small pumpkin cemetery

    Hi, I just bought a small pumpkin cemetery from the shop and placed it on the map. then I noticed that the 'Pumpkin Cemeteries' task was showing...

    Started by JimLeCat, 17.10.17 12:50
    • Replies: 2
    • Views: 186
    17.10.17 16:16 Go to last post
  13. (Too)Quick emptying pumpkin fields

    Hi, I have problem with noble fields: all 3 are built at same time, all 3 buffed with rainbow snow, one field now have (realistic) 98 pumpkins in it,...

    Started by Teas2012, 17.10.17 13:51
    • Replies: 1
    • Views: 189
    17.10.17 15:04 Go to last post
  14. Issue with Storm Recovery scenario

    I have done dozens of Storm Recovery which is really cool to do when you have lots of magic beans and grout, I'm used to do them as soon as I get a...

    Started by LillyAmy, 28.08.17 14:19
    • Replies: 5
    • Views: 372
    16.10.17 19:23 Go to last post
  15. Achievement for Scenario resource gathering counting wrong (missing 50% ish of loot)

    hi all, For a very long time I have been wondering about my slow progress so decided to investigate and found a problem :( Gathering 1.000.000...

    Started by kke2100, 16.10.17 09:43
    • Replies: 1
    • Views: 72
    16.10.17 10:34 Go to last post
  16. Paysafecard Gems Offer has vanished without completing transaction

    On Sandycove I clicked the Paysafecard gems offer, got taken to a new window, clicked continue but never got a login page to complete the...

    Started by SettlerSamuel, 15.10.17 16:17
    gems, offer
    • Replies: 0
    • Views: 55
    15.10.17 16:17 Go to last post
  17. Returning to Mama Panda - got to do twice

    In Panda, second quest Returning to Mama Panda, you have to do it twice (since maint on Tues 10th Oct). Which means you have to pay 50gc twice but...

    Started by geezer123, 13.10.17 12:53
    • Replies: 6
    • Views: 321
    14.10.17 10:31 Go to last post
  18. Cannot load Shop page

    Hello Impossible to load the Shop page since this morning. I get this: I have desactivated firefox addons, then tried on chrome and IE to no...

    Started by Arbitrary, 07.10.17 15:22
    • Replies: 3
    • Views: 153
    14.10.17 09:29 Go to last post
  19. All messages in chats are from SERVER

    I pressed the Play button, switched to other tabs while loading. When I came back, this happened. I use Google Chrome with the latest version. ...

    Started by Syltom1, 10.10.17 16:42
    • Replies: 7
    • Views: 270
    13.10.17 09:35 Go to last post
  20. Magnificent Residence covering collectibles in front of them

    In some instances the front of the Magnificent Residence will cover collectibles in front of them, this problem has been here fr quite some time, and...

    Started by mbvdk, 12.06.17 04:52
    2 Pages
    1 2
    • Replies: 11
    • Views: 884
    12.10.17 04:54 Go to last post

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