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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    15 Pages
    1 2 3 ... 15
    • Replies: 144
    • Views: 9,735
    17.12.17 16:16 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 23,016
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 2,511
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Ali Baba, The Young Wood Cutter - Mary Christmas SOLO - Fast Leaner XP Bug

    Hi Blue Byte, I made a guide with General Mary, and it looks like the Skill Fast Leaner is not working. Follow screenshots, prnt.sc/i0l3na ...

    Started by TiuBean, 15.01.18 15:46
    2 Pages
    1 2
    • Replies: 10
    • Views: 248
    15.01.18 21:21 Go to last post
  2. Couldn't load plugin.

    Please read my post before assuming anything. I am a steam player. Yes, I know of the plugin issue - this happened on a previous laptop as well....

    Started by Melanora, 09.01.18 06:24
    • Replies: 4
    • Views: 177
    11.01.18 22:55 Go to last post
  3. Coins production representation Issue

    Hello. Please open "Economy Overview"->"Coins production". You can see a tree, left branch contain Wheatfield and Wheat. It is abnormal, for coin...

    Started by Alexd77, 11.01.18 20:11
    economy overview
    • Replies: 1
    • Views: 46
    11.01.18 20:13 Go to last post
  4. TO is dead broken

    I post an offer, and it doesn't appear in my list. I post 1 more offer, and it doesn't appear either. I can see that the amount of goods is...

    Started by Mizogin, 05.01.18 19:27
    • Replies: 5
    • Views: 284
    11.01.18 16:55 Go to last post
  5. Flash works extremely SLOW in Firefox

    Chosen solution Would you check this setting please : Type in the mozilla firefox address bar: about:config (press Enter) (promise to be...

    Started by Kumcats, 10.01.18 23:49
    • Replies: 1
    • Views: 62
    11.01.18 06:30 Go to last post
  6. Issues with latest Firefox 55.0.3 2017/08/25 [with fix]

    I'm having problems with the game not responding to mouse input with the latest Firefox. Steps to problem. 1. Start game as normal 2. Switch...

    Started by WildWizard, 26.08.17 02:35
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 4,343
    11.01.18 06:28 Go to last post
  7. Freezes when starting an adventure/mission

    Hi Whenever I start an adventure, there is that normal message in the top left corner telling me I've started it, then the game freezes...

    Started by Rafnir, 17.12.17 14:15
    2 Pages
    1 2
    • Replies: 11
    • Views: 371
    10.01.18 09:48 Go to last post
  8. missing golden units

    i came back to the game from 2013 and my golden units are mising. golden general, golden explorer and golden geologist. why is that?

    Started by StoyC, 05.01.18 23:31
    • Replies: 1
    • Views: 126
    08.01.18 15:39 Go to last post
  9. Support Ticket - no confirmation

    After clicking [Send] on the contact support form there seems to be no confirmation now, no indication that the form did anything at all. Zone...

    Started by Tripi, 15.11.13 09:48
    • Replies: 2
    • Views: 735
    06.01.18 09:45 Go to last post
  10. Tikki-disappeared.

    Started a Tikki(25th of the day)...went offline for 6/7 hours to return to: prnt.sc/hw6xl7 still in quests... but prnt.sc/hw6ypc ...

    Started by cheethamhill, 05.01.18 06:04
    • Replies: 2
    • Views: 83
    05.01.18 09:37 Go to last post
  11. event calendar and achievement issue

    Good morning there seems to be a issue with the event calendar and achievements I have opened all windows and yet my achievements think I have only...

    Started by charlienorbert, 01.01.18 11:03
    • Replies: 2
    • Views: 182
    03.01.18 15:13 Go to last post
  12. Assinged units issue

    So after returning from an adventure I checked the settlers icon & it says I have 156 assigned units yet no units are assigned to any of my four...

    Started by getfunky, 02.01.18 14:46
    • Replies: 3
    • Views: 90
    02.01.18 15:18 Go to last post
  13. Tech support nor replying for days. Help

    Hi all, To start with I must say that support is ignoring me for days now and I'm looking for help on the forum as last resort - so please MOD's...

    Started by Child4Ever, 31.12.17 10:19
    • Replies: 3
    • Views: 189
    01.01.18 09:29 Go to last post
  14. Help with banned account

    Hi all, I recently started playing again after a long pause. My son saw me playing and wanted to join, unfortunately he used a similar user name...

    Started by Child4Ever, 30.12.17 22:33
    • Replies: 1
    • Views: 150
    30.12.17 23:54 Go to last post
  15. Quest Book Bug/Annoyance

    After clicking on the tick to complete a quest, for some reason the quest disappears and then the quest at the top of the book appears on screen....

    Started by PELIAS, 30.12.17 16:03
    • Replies: 0
    • Views: 69
    30.12.17 16:03 Go to last post
  16. invest 'x' tomes in general..not working.

    The quest is to invest 10. I had already put 8 on him, added the next 2 this morning, not only did they not register but the 8 it had registered so...

    Started by maryam1, 27.05.17 15:04
    • Replies: 7
    • Views: 1,328
    27.12.17 10:12 Go to last post
  17. camp disappeared

    When I'm wanted on Sons of the Little Tailor to send block 15 ,16,17 and two generals on camp 18, I'm seen to haven't camp 15 and thought to don't...

    Started by Dar_iron, 27.12.17 07:34
    • Replies: 2
    • Views: 67
    27.12.17 07:59 Go to last post
  18. Unhappy Important Pinewood quest bug

    Hi, I've got a problem with the quest Important pinewood. The first objective cancles the sencond one : 1. Production of 0 for pinewood 2....

    Started by Silver-Val, 22.12.17 12:13
    • Replies: 1
    • Views: 111
    22.12.17 12:33 Go to last post
  19. Gem shop

    The gem shop is not loading up. I don't think it is just me.

    Started by PELIAS, 09.12.17 23:01
    2 Pages
    1 2
    • Replies: 11
    • Views: 535
    21.12.17 11:47 Go to last post
  20. There is a problem loading the game on chrome (very slow)

    game is not ended yet ^0^ ========================================================================= http://blog.naver.com/thdzl/221168207075 ...

    Started by GOMGOUUN, 21.12.17 06:02
    • Replies: 0
    • Views: 121
    21.12.17 06:02 Go to last post

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