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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 214,911
    15.06.20 20:50 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 654,700
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 91,013
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 103,190
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Loosing connection between local game and server

    Only me ? Since change of login I often have a problem with communication between game local on PC - and server. General attacks bandit camp -...

    Started by halv12, Today 06:20
    • Replies: 0
    • Views: 37
    Today 06:20 Go to last post
  2. Game not loading properly

    This started for me two weekends back ( it had occurred sporadically before, just before mountains disappeared but only once and did not repeat next...

    Started by Larili, 12.08.20 09:16
    • Replies: 1
    • Views: 78
    12.08.20 18:13 Go to last post
  3. Witch Bundle 3 locked

    Ok, similar issues happened in the past but here we go again: even if I wanted, I wouldn't be able to purchase the Witch Bundle 3 (the one containing...

    Started by Elco, 07.08.20 11:21
    2 Pages
    1 2
    • Replies: 12
    • Views: 446
    10.08.20 18:51 Go to last post
  4. General Travel Times

    With the new "mini-event" the transfer times of the generals are almost doubled to the adventure and halved on their way back to the island for me.

    Started by remowrx, 10.08.20 06:18
    • Replies: 0
    • Views: 33
    10.08.20 06:18 Go to last post
  5. Angry why are map fragments higher in adventure season compared with chest adventure (VLT)

    why are map fragments higher in adventure season compared with chest adventure I.E . re vlt map 760 in the chest season. and only 630 in the chest...

    Started by royavatar, 07.08.20 10:33
    • Replies: 4
    • Views: 142
    08.08.20 22:27 Go to last post
  6. wrong amount of settlers in harbor

    Hi, the number of "available" settlers is not the right amount. it is showing the total in stock not the total free

    Started by Max_turtle, 07.08.20 11:50
    • Replies: 0
    • Views: 48
    07.08.20 11:50 Go to last post
  7. Archeological Geologist bug?

    Tooltip keeps saying that he will only find buffs when looking for coal, but that can't be right, right? :)

    Started by Reapertje, 30.06.19 17:30
    2 Pages
    1 2
    • Replies: 13
    • Views: 19,234
    06.08.20 21:15 Go to last post
  8. Adv expired when the timer said there was still 5 minutes left

    Joined a valiant little tailor adv when there was very little time left. Sent 5 generals to the final castle from the start of the island. Before...

    Started by Zadmur, 03.08.20 14:10
    • Replies: 7
    • Views: 180
    04.08.20 12:57 Go to last post
  9. Fairy Dust has stopped working after the last game update

    Tested and verified by noting the position of a collectible in daily "collect all" task, applying Fairy Dust and the collectible not being...

    Started by king_g_, 25.03.20 06:12
    3 Pages
    1 2 3
    new bug
    • Replies: 23
    • Views: 6,970
    03.08.20 05:09 Go to last post
  10. Can't Chat

    Is there a bug? I can't chat with my guild. I can type a message, but not send it by clicking enter. What could I do? Plz help

    Started by Xiefehl, 09.07.20 07:58
    2 Pages
    1 2
    chat, message
    • Replies: 18
    • Views: 649
    02.08.20 11:44 Go to last post
  11. Angry Migration not working saying all ready linked -but to wrong game

    1) why cannot support get my migration to work, been at it for months now, why cannot they link my lev 75 game to uplay. 2) i log in to uplay and...

    Started by royavatar, 27.07.20 09:59
    • Replies: 2
    • Views: 271
    30.07.20 12:13 Go to last post
  12. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    13 Pages
    1 2 3 ... 13
    • Replies: 126
    • Views: 117,454
    28.07.20 09:10 Go to last post
  13. Contacting support

    have now tried to contact support several times, No luck i might add, get a mail server does not exists.:confused::confused::confused::mad::mad::mad:

    Started by qawpaw, 10.07.20 08:58
    • Replies: 6
    • Views: 231
    22.07.20 09:15 Go to last post
  14. New General

    General Sylvana (Doris) comes up with "undefined text" instead of her name in battle reports. We also had another event quest which came up with...

    Started by Nogbad, 22.07.20 05:54
    • Replies: 0
    • Views: 79
    22.07.20 05:54 Go to last post
  15. Chrome (version 69 and onward)

    As posted today in version 69 chrome is going to ask for approval everytime you start up a flashpage and not able to "always allow". Title edited

    Started by Kebabtomte, 05.09.18 14:50
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 228,807
    16.07.20 16:49 Go to last post
  16. unable to log in

    anyone having issues trying to login, was on the site earlier this morning, then got booted with error message coming up, and been unable to login...

    Started by jonno697, 05.06.20 12:26
    • Replies: 6
    • Views: 428
    12.07.20 20:07 Go to last post
  17. Event calendar gone nuts

    Today's door threw up a very suspicious 500 adv maps for Gunpowder, very different to any of the other servers I play. They've not gone to Star...

    Started by MuffinMule, 12.07.20 05:25
    • Replies: 2
    • Views: 165
    12.07.20 10:50 Go to last post
  18. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 61,173
    09.07.20 09:45 Go to last post
  19. Loot Spot

    Hi, Has anyone noticed that the LS are not 'dropping' into the in-game mail. I have now done two Ali's with no LS.

    Started by sparkies2013, 06.07.20 17:40
    • Replies: 4
    • Views: 185
    06.07.20 20:11 Go to last post
  20. Cancelled Practice Game quest not returned to star menu

    I started the "Complete the practice match" on the summer 2020 event but not having the resources to complete it, I decided to cancel and try again...

    Started by JuliusBoudicca, 22.06.20 18:24
    • Replies: 7
    • Views: 321
    06.07.20 14:09 Go to last post

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