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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 223,994
    15.06.20 20:50 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 676,655
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 92,775
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 107,004
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. reward from celebration round 10 only give 1 3-day premium

    Someone talked about it yesterday - so checked when collecting reward today - says it will give 2 3-day premium - but I only got 1.

    Started by halv12, 08.09.20 04:29
    2 Pages
    1 2
    • Replies: 11
    • Views: 470
    Today 15:12 Go to last post
  2. Exotic Wood Tree Nursery

    I can't place Exotic Wood Tree Nursery at any archipelago island. Here are two screens (below). I previously cleared Black Castle (4x4)...

    Started by SettlerPiter, 21.09.20 18:31
    2 Pages
    1 2
    • Replies: 14
    • Views: 261
    Today 10:41 Go to last post
  3. Sick Bay

    I now have 4 of those but the speed is only 250%, not 400% like other similar buildings of which I have several. The medipacks take so long to make...

    Started by Rosejane, 23.09.20 07:45
    • Replies: 9
    • Views: 178
    24.09.20 13:07 Go to last post
  4. Misty Cake & Chat

    I started the adventure Misty Cake, sent generals but cannot attack the camps. Tried to ask in the chat - there is no empty line there - to write...

    Started by faivq, 31.08.20 20:19
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 3,773
    23.09.20 19:16 Go to last post
  5. Exclamation TSOtesting all 'game'pages unreachable due to error 500

    I can't login so can't post thin the the tsotesting forum either. :( Hence I post this here hope BB picks this up :) for bigger: click image...

    Started by AmySafeunderdark, 20.09.20 09:46
    • Replies: 4
    • Views: 120
    20.09.20 10:54 Go to last post
  6. gemini gen bugged

    The new Gemini gen, is bugged or the description is wrong. The description say he have a recovery time of 1 hour and 20 min. but if you you give...

    Started by GollrDK, 23.09.19 07:36
    • Replies: 5
    • Views: 8,382
    20.09.20 06:54 Go to last post
  7. Problem with getting 2 dayly event quests ( scenario quest )

    Today I got 2 event quests to do 'Hero Wanted' - ( I am 99% sure I had completed yesterdays quest ). I had 2 'Hero Wanted' in star - but think I had...

    Started by halv12, 18.09.20 04:42
    • Replies: 0
    • Views: 116
    18.09.20 04:42 Go to last post
  8. Gems purchase

    Hello, I have bouth 2 times gems - one for 1700 and second 600 today. The problem is that I didnt receive anything. Could you please advise me...

    Started by StanTray, 17.09.20 18:28
    • Replies: 1
    • Views: 91
    17.09.20 19:51 Go to last post
  9. Unhappy I can't visit adventure! waiting for ubistatic-a.akamaihd.net! HELP!

    Hi! After upgrade from Ubuntu 18.04 to 20.04 I have issues loading game into my Google Chrome. I applied the patch for flash load memory limit....

    Started by The_Sarmatian, 31.08.20 17:28
    2 Pages
    1 2
    • Replies: 10
    • Views: 469
    16.09.20 18:57 Go to last post
  10. Foot of the Mountain Bug (possibly other MCC adv's as well)

    Today I have been doing Foot of the Mountain again, an adventure I have done many times. I cleared the early camps to remove the fog, buffed the 5...

    Started by fishslice, 10.03.20 22:48
    6 Pages
    1 2 3 ... 6
    • Replies: 59
    • Views: 19,292
    16.09.20 17:49 Go to last post
  11. Guild Market - Unable to Buy Improved Silo

    After the community voted for the Imp Silo in the Guild Market it appears we are unable to buy it as it is locked out. Everyone I have spoken to has...

    Started by Vicera, 11.09.20 19:58
    • Replies: 2
    • Views: 142
    13.09.20 14:33 Go to last post
  12. Keep Going - Bakery Buffs

    You are asked to place two fish buffs on your Bakery, but you cannot complete the quest item if you only have "Improved Bakery" As with previous...

    Started by AndyGadget, 11.09.20 16:05
    • Replies: 3
    • Views: 169
    13.09.20 02:27 Go to last post
  13. Celebrathon round X - Party gifts.

    Hello, just got to this stage of the event, and at level 52, I cannot send out the explorers to do either the adventure or treasure searches needed...

    Started by Makusatea1234, 11.09.20 17:38
    • Replies: 4
    • Views: 179
    11.09.20 20:33 Go to last post
  14. Bug in Expeditions

    Hello, I would like to report a bug that consistently happens in expeditions. Below is a screenshot showing the problem. I can't view the...

    Started by TheGreyPilgrim, 11.09.20 03:58
    bug, pvp
    • Replies: 0
    • Views: 89
    11.09.20 03:58 Go to last post
  15. From Chippings Comes Chips

    So, add 2000 Wheat from your star menu.... If I add actual wheat refill, no problem.... But if I use the generic refill it doesn't record the...

    Started by sparkies2013, 06.09.20 08:47
    • Replies: 4
    • Views: 239
    06.09.20 19:51 Go to last post
  16. Unhappy Bold Explorer issue

    This Bold Explorer doesn`t bring any loot from search(i sent it for short search) and restart himself when I try to send him for the next search.

    Started by Sorik, 05.09.20 07:13
    • Replies: 3
    • Views: 221
    05.09.20 21:09 Go to last post
  17. the settlers online uplay issue

    hope you can help, i tried to load the game at 7pm uk time last night and all i got was a message saying uplay not available right now. please wait a...

    Started by chinkychant, 05.09.20 10:08
    • Replies: 0
    • Views: 154
    05.09.20 10:08 Go to last post
  18. Anoter thread of.....

    https://forum.tsotesting.com/threads/23733-Another-thread-of-...-U-know

    Started by kvuyuyv, 26.08.20 09:30
    • Replies: 1
    • Views: 339
    04.09.20 13:11 Go to last post
  19. Can't Chat

    Is there a bug? I can't chat with my guild. I can type a message, but not send it by clicking enter. What could I do? Plz help

    Started by Xiefehl, 09.07.20 07:58
    3 Pages
    1 2 3
    chat, message
    • Replies: 20
    • Views: 1,166
    03.09.20 13:05 Go to last post
  20. Anniversary Round VIII quest 1 bugged.

    So hit round 8 this morning, first quest just says [Undefined text] Am I alone? :(

    Started by Renaan, 03.09.20 08:00
    • Replies: 1
    • Views: 238
    03.09.20 08:08 Go to last post

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