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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 68
    • Posts: 1,421
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    5 Pages
    1 2 3 ... 5
    • Replies: 46
    • Views: 2,942
    Today 15:40 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 11
    • Views: 105,364
    21.07.21 19:53 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    34 Pages
    1 2 3 ... 34
    • Replies: 336
    • Views: 902,030
    21.07.21 13:50 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 337,569
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 133,383
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Top Left Notification Animation is the cause of the lag

    Hi BB, I think top left notification animation is the cause of the lag. while every actions we do leads to a notification, when it's appearing it...

    Started by UsUe, Today 06:37
    • Replies: 2
    • Views: 66
    Today 13:33 Go to last post
  2. Unity live bugs

    well we are back and chat is not working for me also now i have my full island its a nightmare waiting for the graphics to constantly load egg...

    Started by hades8840, 20.07.21 10:15
    11 Pages
    1 2 3 ... 11
    • Replies: 106
    • Views: 3,725
    Today 12:15 Go to last post
  3. Give us Client back till August Deployment

    ok thank u BB for this preview / prank of Unity successful launch we are not so thrilled and glad to hear theres a plan for August in the mean...

    Started by leb0, Yesterday 21:04
    • Replies: 1
    • Views: 83
    Today 09:20 Go to last post
  4. Oil/Snack Stand/Blacktree/Sickbay queues durations changed during conversion

    I took screenshots of a lot of the things on my island 40 mins or so before the conversion started yesterday, and looked at everything again once we...

    Started by PharTing, 21.07.21 12:18
    • Replies: 3
    • Views: 113
    Today 01:22 Go to last post
  5. Deposits not showing numbers

    With the new unity system, both fish and meat deposits do not show the amount remaining when you mouse over them.

    Started by Jerrimiah, Yesterday 07:58
    • Replies: 1
    • Views: 44
    Today 01:04 Go to last post
  6. Smile In game windows not closing automaticaly

    example - click on star menu then geoligist in star menu then brewery on island then emails, i then have 4 windows open, the previous windows should...

    Started by neil65146, Today 00:57
    • Replies: 0
    • Views: 17
    Today 00:57 Go to last post
  7. Zone refreshed

    Could somebody please tell me why we have to endure a zone refresh every 30 seconds. Is there a reason, and if there is could a moderator tell us the...

    Started by Bartlettis, Yesterday 15:13
    • Replies: 3
    • Views: 109
    Yesterday 18:10 Go to last post
  8. Angry cant build

    what is going on my build que is full but no build window, cant do an adventure as one is running but no window, found mines are not showing unless...

    Started by trucker851, Yesterday 13:47
    • Replies: 0
    • Views: 33
    Yesterday 13:47 Go to last post
  9. New Update

    WTF , you do with new update graffics is bad , no chat , I need glasses for the first time after 9 years how long I playing., but this time is very...

    Started by KRIZEVCI, 21.07.21 19:33
    • Replies: 2
    • Views: 122
    Yesterday 13:36 Go to last post
  10. what are you thinking BB ?

    This is it... i just finished a besieged city while i am on premium and on scout post. i was surprised that i only got 379k of XP while the minimum...

    Started by jaykew2012, 21.07.21 19:28
    • Replies: 4
    • Views: 159
    Yesterday 13:16 Go to last post
  11. mystery chests

    Just opened a mystery chest ,lived up to its name ,its a mystery where the gems went as i had same amount after opening chest as did before ,bad...

    Started by LeafSpike1, Yesterday 07:02
    • Replies: 0
    • Views: 39
    Yesterday 07:02 Go to last post
  12. Bugg report Getting error when game tries to launch new quest for the weekely one. Reproduce might be available next week when timer...

    Started by Kebabtomte, Yesterday 05:02
    • Replies: 0
    • Views: 47
    Yesterday 05:02 Go to last post
  13. PvP Locked since the game downgraded

    Yesterday after the game was downgraded i thought I'd try a PvP. I completed the Huge map and went back to home island to activate set up defenses,...

    Started by Jazzguy, 21.07.21 13:33
    • Replies: 2
    • Views: 104
    21.07.21 20:51 Go to last post
  14. whats up with the mines?

    i was horrified to find out that i cant select buffs and then scroll to each mine check the deposit and if its high enuff place a buff. Now i have...

    Started by vigabrand, 21.07.21 09:31
    • Replies: 3
    • Views: 84
    21.07.21 16:49 Go to last post
  15. Love Tree Buff

    Several things with the love tree. 1. Selecting a buff option and then mousing over area, does not display the grid 2. When the buff is...

    Started by TheFairy, 21.07.21 09:44
    • Replies: 1
    • Views: 84
    21.07.21 13:57 Go to last post
  16. Angry guild members no message of day edit. does not open with exisiting message to editBAD

    1) message of the day not there to edit :mad::mad::mad::mad::mad: 2) edit main message for members opens with blank page :mad::mad::mad::mad:...

    Started by royavatar, 21.07.21 10:00
    • Replies: 1
    • Views: 52
    21.07.21 13:26 Go to last post
  17. Server down? Or the ultimate end of the game???

    Well, this put an end to several issues (generals not working properly at all, fights in adv has to end "manually" by traveling to home island and...

    Started by MadOldHag, 21.07.21 10:13
    • Replies: 1
    • Views: 134
    21.07.21 10:32 Go to last post
  18. Lag cost me grout

    Due to the lag I had a Quest failure while doing Storm recovery

    Started by whatsawormdo, 21.07.21 10:03
    • Replies: 0
    • Views: 54
    21.07.21 10:03 Go to last post
  19. Deposits do not show

    anyone else have this issue. new found deposits do not show up untill you put a mine on them? New menu size so small it is really had to see. ...

    Started by Teardrop46, 20.07.21 15:21
    • Replies: 2
    • Views: 104
    21.07.21 09:26 Go to last post
  20. Game is Unplayable ! Get Client back !

    well done such a mess ! 1. Island scrolling is like loading every time when u go from one corner to another 2. lag is a killer 3. Chat not...

    Started by leb0, 20.07.21 16:45
    2 Pages
    1 2
    • Replies: 13
    • Views: 512
    21.07.21 08:12 Go to last post

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