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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,411
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    21 Pages
    1 2 3 ... 21
    • Replies: 208
    • Views: 57,434
    Today 19:13 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 40,886
    22.08.18 12:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 16,484
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. A giant battle - blue print

    Completed giant battle and got 2 Blue prints: 1 for dama swords and 1 for bronze swords: My forge is already at lvl 6 for bronze swords: It was my...

    Started by EB-9, 15.12.18 23:34
    • Replies: 8
    • Views: 471
    Yesterday 12:31 Go to last post
  2. Buffed buildings highlighted after being buffed

    When entering a zone ( own for friend island ) and activating a buff ( basket, feast etc.... ) buildings that can be buffed are highlighted as...

    Started by halv12, 21.11.18 06:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 551
    13.02.19 10:23 Go to last post
  3. Envelope icon is not opening the mail window after logging in

    Hi Since last update(?) I noticed small, but annoying bug with mail window. If, after launching game, I have new messages, new mail icon and ping...

    Started by Hussar1683, 19.10.18 23:31
    • Replies: 8
    • Views: 329
    13.02.19 10:18 Go to last post
  4. Gift Christmas Tree gives nothing

    I paid for a tree using presents and the first gift seemed to work fine, the icon appeared on the tree, clicking the tree added a quest to my log and...

    Started by Kotugo, 20.12.18 10:42
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 3,102
    12.02.19 06:04 Go to last post
  5. CAUTION Disappearing Buildings

    Hi all Im really annoyed 2 days ago for the 2nd time in 4 weeks My level 6 academy disappeared from the top left of my island. I really am...

    Started by Rebloom, 15.12.18 03:25
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 1,379
    11.02.19 20:51 Go to last post
  6. Issues with buying Gems

    Hi I havn't bought gems before, but I am considering to do so. But - for the second time in a row - the shop isn't working during Happy Hour....

    Started by TheDane2018, 22.05.18 05:34
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 5,086
    11.02.19 11:06 Go to last post
  7. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 2,363
    09.02.19 12:02 Go to last post
  8. PvP achievement issue

    Hi, I very recently decided to give PvP a try and having conquered a small barren colony, it seems it has been under attack 4 times....

    Started by Elco, 02.02.19 19:16
    • Replies: 4
    • Views: 129
    07.02.19 16:20 Go to last post
  9. Smelter Calendar - bug

    Smelter Calendar description ... "Target - Smelters - Bronze Iron Steel Gold Platinum Titanium" .. .that's fine :D but then "EPIC SMELTERS -...

    Started by luckydiddy, 13.12.18 23:23
    • Replies: 3
    • Views: 200
    07.02.19 10:28 Go to last post
  10. Random users getting ''Maintenance'' when trying to login

    http://prntscr.com/mgc1hm ^^ the main webpage when i tried to login earlier , took about 10 minutes before i could login.

    Started by Harlequin1963, 04.02.19 09:10
    • Replies: 2
    • Views: 141
    05.02.19 09:33 Go to last post
  11. Ubuntu: scroll doesnt work anymore + nvidia drivers performence issue

    Hi all, I use Ubuntu/Xubuntu as my default OS. Since end of June 2017 when I did update (including Flash) mouse scroll stopped to work on Settlers ...

    Started by czezz, 23.08.17 13:10
    • Replies: 7
    • Views: 542
    04.02.19 14:20 Go to last post
  12. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    • Replies: 3
    • Views: 217
    02.02.19 12:01 Go to last post
  13. about premium

    Hello, May I ask, has something changed about premium? Normally, when having a loot spot, the second player gets profits from premium too? We...

    Started by Margrietje, 31.01.19 19:50
    • Replies: 2
    • Views: 143
    01.02.19 09:27 Go to last post
  14. can't connect to server

    anybody know why?

    Started by DaisyKay, 27.01.19 12:22
    15 Pages
    1 2 3 ... 15
    • Replies: 143
    • Views: 8,657
    28.01.19 14:56 Go to last post
  15. Battle result

    Hello settlers! I found mistake, or may be I don't understand something. I attached screenshot of battle. I attacked enemy camp with general +...

    Started by Alexd77, 23.01.19 07:08
    • Replies: 2
    • Views: 179
    23.01.19 13:02 Go to last post
  16. I cant unlock main quest Brew production for a very, very long time.

    Hi, I am level 45 and I still cannot finish a main quest. It simply doesn't unlock a subquest although I have met the conditions. I have played...

    Started by Meslamtaea, 21.01.19 22:53
    • Replies: 3
    • Views: 174
    22.01.19 20:09 Go to last post
  17. a mess of glitches.

    In the last 24 hours the following have occurred in my guild. Loss of chat, sometimes just guild chat, sometimes all channels. Person on line and...

    Started by maryam1, 14.01.19 17:57
    • Replies: 8
    • Views: 468
    20.01.19 20:19 Go to last post
  18. guild market vote bug

    I just voted vor guild market, clicked farm as first choice and then some random below as I did not care. Anyway, I click done, and this happens: ...

    Started by WillowWarbler, 07.01.19 19:24
    • Replies: 2
    • Views: 120
    20.01.19 10:12 Go to last post
  19. Angry Endless coal mines don't count towards "have 5 level 6 coal mines" pathfinder quest.

    this weeks pathfinder quest`s have 5 lvl 6 coal mines i have 3 normal coal mine and 3 endless coal mine the 3 endless do not count to 5 lvl 6...

    Started by oldboot, 08.01.19 07:10
    2 Pages
    1 2
    • Replies: 15
    • Views: 743
    19.01.19 22:47 Go to last post
  20. Remove the "Pathfinder quest - Leading by example"

    I suggest that BB removes this quest from the Pathfinder quests, so that no more players will have to try to complete this in vain, because BB mess...

    Started by Urd123, 31.03.18 10:15
    • Replies: 4
    • Views: 1,305
    14.01.19 21:44 Go to last post

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