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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,416
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 297
    • Views: 265,763
    09.09.19 09:18 Go to last post
  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 36,170
    07.07.19 12:14 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 67,163
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 56,120
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Pause for Breath stuck at 0.

    The Pause for Breath holder quest has been stuck at 0 since this morning. I filed a support ticket but their suggest was to clear my caches (Chrome,...

    Started by Ormuleon, Yesterday 17:40
    • Replies: 3
    • Views: 73
    Yesterday 18:57 Go to last post
  2. Premium Friend Buff - bug

    After apply PFB by friend, explorer can't finish task, similar to QM with Observatory buff

    Started by GrubyMis, 18.06.19 13:11
    5 Pages
    1 2 3 ... 5
    bug, friend buffs, provision house
    • Replies: 48
    • Views: 12,460
    16.09.19 21:52 Go to last post
  3. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 6,625
    12.09.19 19:51 Go to last post
  4. problem with trade office

    i'm trying to buy event resources from the trade office, however when using the filter there are no items being displayed to buy, even though it says...

    Started by Dangermouse69, 10.09.19 06:49
    • Replies: 2
    • Views: 118
    10.09.19 16:17 Go to last post
  5. Moved: Friend buff for production is not working

    +50% production in provision house during friend buff is not working. In the client side it looks like that is OK, but server does not count friend...

    Started by Mapik, 10.09.19 13:05
    bug, friend buffs, provision house
    • Replies: -
    • Views: -
    10.09.19 13:00 Go to last post
  6. Standalone TSO

    That is not a good idea to take sytemwide an inherent key binding of a software, like shft+ctrl+F to hide right side bar of standalone TSO. Should be...

    Started by Brankovics, 08.09.19 08:20
    • Replies: 0
    • Views: 116
    08.09.19 08:20 Go to last post
  7. Background in front

    This "bug" probably appears in more places, but I noticed this one. Dirt patch seams above the building. There are some other places where I saw...

    Started by Cylancer, 07.09.19 15:03
    • Replies: 0
    • Views: 98
    07.09.19 15:03 Go to last post
  8. Noble Bookbinder Tribute Production Timer Doesn't Update

    Open the Bookbinder tribute and mouse over the production bar to get the time remaining tool tip. Note the time. Try again in the same session any...

    Started by IainC, 24.08.19 08:06
    • Replies: 3
    • Views: 425
    04.09.19 16:22 Go to last post
  9. Expedition's finalizing quests

    I finally conquered my first colony island and got 2 more quests - one under the other - which so far means that they can be performed independently...

    Started by faivq, 31.08.19 22:18
    • Replies: 4
    • Views: 195
    01.09.19 16:04 Go to last post
  10. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 1
    • Views: 162
    28.08.19 14:45 Go to last post
  11. No gems from reward box

    I finished the chain that contains "Go east!" and in the end received xp and some thing called Reward box. It explained that I should expect 50 gems...

    Started by faivq, 26.08.19 10:35
    • Replies: 2
    • Views: 172
    26.08.19 18:46 Go to last post
  12. guild member online green lights not showing

    Since the end of the event, no one in our guild sees green lights when a player is online - except for our own avatars. Friend online/offline status...

    Started by rathbone93, 22.08.19 02:27
    • Replies: 2
    • Views: 174
    22.08.19 12:30 Go to last post
  13. Warehouse tribute - workers dont go there

    Only 1x1, room for 1000. As my storage is over 1 mill, i dont really care about 1000 extra storage. BUT with such a small footprint it can be placed...

    Started by Hemerocallis, 20.08.19 17:39
    • Replies: 3
    • Views: 215
    21.08.19 06:23 Go to last post
  14. Incorrect guild vote timer

    I noticed that the time till the next guild vote is far too short each round is normally 90 days we had a changeover just a few days ago, so the...

    Started by Kit_, 01.07.19 17:49
    • Replies: 9
    • Views: 3,036
    20.08.19 13:57 Go to last post
  15. Attacking Bandit's Fortress

    THis is about the ongoing event Bandits couter-attack Stage II - quest School's out. I cannot attack tthe Bandit's Fortress in the middle of my...

    Started by faivq, 16.08.19 22:50
    • Replies: 2
    • Views: 287
    17.08.19 09:14 Go to last post
  16. Angry MCC chain , the dynamite from people of mountain not going to Giant battle

    problem, not all the time, after doing people of the mountain and getting the "odd cargo -one dynamite and 5 ore" ,the dynamite does not appear in...

    Started by royavatar, 14.08.19 23:05
    • Replies: 0
    • Views: 162
    14.08.19 23:05 Go to last post
  17. Giant Battle gives Blueprint that is already maxed out and cant be used

    Title says it all, Of the 10 different Epic Forge blueprint types I am at maximum level on 6 of them but still have 4 that are at Level 3 or Level...

    Started by fishslice, 07.06.19 20:13
    2 Pages
    1 2
    • Replies: 12
    • Views: 3,434
    10.08.19 16:29 Go to last post
  18. Oil Lamp bug

    2 issues have arisen insofar as I know in the last 24 hrs. 2 adventures completed. First I get the princess adventure and its not on star. Next...

    Started by megadethmaniac, 10.08.19 13:06
    • Replies: 0
    • Views: 237
    10.08.19 13:06 Go to last post
  19. Chrome (version 69 and onward)

    As posted today in version 69 chrome is going to ask for approval everytime you start up a flashpage and not able to "always allow". Title edited

    Started by Kebabtomte, 05.09.18 14:50
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 89,335
    09.08.19 11:56 Go to last post
  20. cannot get in to homepage

    I was unable to log in this morning for about 3 and a half hours. The same thing occurred yesterday for about an hour. I was told then in global...

    Started by MissyJay, 06.08.19 09:28
    • Replies: 5
    • Views: 514
    07.08.19 15:10 Go to last post

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