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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,430
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 6
    • Views: 6,599
    02.11.22 11:15 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 369
    • Views: 1,125,499
    04.10.22 11:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 214
    • Views: 56,683
    01.09.22 13:01 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 130,382
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 529,961
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 155,418
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Thumbs down New low BB

    So now we don't get any Game update information on homepage? You just shutdown the servers and we have to check German site for information?

    Started by sk_setttler, Today 07:16
    2 Pages
    1 2
    • Replies: 19
    • Views: 430
    Today 08:45 Go to last post
  2. getting booted regular

    Anyone else getting booted back to ubi log in screen on a regular basis, happened to me 5 or more times within the last hour

    Started by Russellfire366, 06.12.22 21:31
    • Replies: 6
    • Views: 225
    Yesterday 10:56 Go to last post
  3. Missing Buildings in economie overview

    Hi, i wanted to check how much oil i produce, but in the economie overview i only get my tributes with 0 production, missing my oil-mills and...

    Started by Max_turtle, Yesterday 07:38
    • Replies: 0
    • Views: 41
    Yesterday 07:38 Go to last post
  4. Mountain Labyrinth error

    I am at the last camp #17 it will not show up, then I noticed I had one "rubble" left to clear I do not have a buff to cover it. Somewhere in my...

    Started by Donalyn, 05.12.22 10:33
    • Replies: 3
    • Views: 132
    06.12.22 06:57 Go to last post
  5. Thumbs down Game is not loading

    There were some posts about this in another thread but I think this deserves thread of it's own. Game is not loading for me and couple of...

    Started by sk_setttler, 06.10.22 05:24
    6 Pages
    1 2 3 ... 6
    • Replies: 58
    • Views: 4,197
    02.12.22 15:44 Go to last post
  6. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 8,638
    02.12.22 08:37 Go to last post
  7. Pinned quests

    In Unity these are broken when at some sub quests are pay and the others are produce. The on screen pop shows the pay twice and not the production...

    Started by DorotheusII, 01.12.22 07:01
    • Replies: 0
    • Views: 68
    01.12.22 07:01 Go to last post
  8. Misleading event quest description

    As you can see here. https://prnt.sc/tdAKaD-e3mni The icon used for the event scenario is the Valuable Intels icon. it should be the one...

    Started by DorotheusII, 30.11.22 16:21
    • Replies: 1
    • Views: 125
    30.11.22 20:44 Go to last post
  9. Chat not working

    Is it just me or has anyone lese just logged in after update 29.11.2022 and chat is blank no icons or anythig to click on for Global or guild or trade

    Started by Highlande, 29.11.22 10:35
    • Replies: 7
    • Views: 147
    29.11.22 12:23 Go to last post
  10. Obří sněhová koule: Text s %

    Prosím o opravu, viz obrázek, díky. https://imgway.cz/8ZrD/Erorr.png

    Started by Popopo1980, 29.11.22 10:51
    • Replies: 1
    • Views: 97
    29.11.22 11:04 Go to last post
  11. TSO is not loading (SBOX_FATAL_MEMORY_EXCEEDED)

    Hi! I have logged into TSO today as usual. I did all buffs and when I was logging out , I remembered I forgot to send explorers out. So I clicked...

    Started by The_Sarmatian, 24.11.22 18:52
    • Replies: 7
    • Views: 271
    28.11.22 21:23 Go to last post
  12. Achievements reset on lvl 80 players

    With the addition of the new achievement of the upcoming Togetherness Event, "Game" achievements section seems to be reseted for most lvl 80 players,...

    Started by JustMazimus, 25.11.22 09:10
    • Replies: 2
    • Views: 218
    25.11.22 17:18 Go to last post
  13. Weekly Challenge Ship Missing

    It was there, so I made the appropriate resources, but then on Tuesday it had disappeared. The Weekly Challenge Quest 'First Provision' is still...

    Started by Kirkoid, 25.11.22 08:59
    bug, quest
    • Replies: 0
    • Views: 103
    25.11.22 08:59 Go to last post
  14. Question Weekly Challenge - Tasks are there, the boat is not

    Hi Team, after reset of weekly challenge I got new tasks, but the boat is not at is place, simply missing. Web Cache already cleared no change....

    Started by ich_allein, 24.11.22 16:25
    • Replies: 1
    • Views: 120
    24.11.22 16:38 Go to last post
  15. Cultist season

    No Seasonal shop !!!!

    Started by DorotheusII, 17.11.22 09:43
    • Replies: 8
    • Views: 422
    19.11.22 22:07 Go to last post
  16. help needed

    after the end of flash a few years ago, I couldnt get into the game and gave up , thinking the game had closed its doors A nudge from someone...

    Started by pipl, 13.11.22 20:32
    • Replies: 2
    • Views: 220
    14.11.22 18:58 Go to last post
  17. Buildings in TO

    You guys created new bug with TO changes, not sure if with TO changes or with Shady introduction, but on Unity, on offer side any Nr. buildings is...

    Started by First_Lord, 14.11.22 15:06
    • Replies: 0
    • Views: 133
    14.11.22 15:06 Go to last post
  18. Event Calendars Magnificent Watermill does not return to star menu when torn down.

    A warning for people who want to remove the new Magnificent Watermill in order to store it in the star menu, this is not possible. The picture of the...

    Started by katystrofe, 03.11.22 09:31
    • Replies: 9
    • Views: 588
    10.11.22 11:19 Go to last post
  19. Mayors House Collections Country Sayings never make it to star menu

    I am having a weird issue. When I make Country Sayings in the Mayors House to Refill my farm fields they disappear. I made 4 or 5 and they were not...

    Started by polarbarez, 06.11.22 19:54
    • Replies: 1
    • Views: 202
    06.11.22 22:16 Go to last post
  20. Looming Danger

    Has anyone else had a problem with the venture Looming Danger? I started the venture last night but when I logged in this morning the venture had...

    Started by sugarjube, 02.11.22 01:19
    • Replies: 1
    • Views: 180
    02.11.22 04:54 Go to last post

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