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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,430
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 6
    • Views: 6,571
    02.11.22 11:15 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 369
    • Views: 1,125,181
    04.10.22 11:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 214
    • Views: 56,592
    01.09.22 13:01 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 130,343
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 529,586
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 155,397
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. getting booted regular

    Anyone else getting booted back to ubi log in screen on a regular basis, happened to me 5 or more times within the last hour

    Started by Russellfire366, Yesterday 21:31
    • Replies: 3
    • Views: 105
    Today 02:03 Go to last post
  2. Mountain Labyrinth error

    I am at the last camp #17 it will not show up, then I noticed I had one "rubble" left to clear I do not have a buff to cover it. Somewhere in my...

    Started by Donalyn, 05.12.22 10:33
    • Replies: 3
    • Views: 117
    Yesterday 06:57 Go to last post
  3. Thumbs down Game is not loading

    There were some posts about this in another thread but I think this deserves thread of it's own. Game is not loading for me and couple of...

    Started by sk_setttler, 06.10.22 05:24
    6 Pages
    1 2 3 ... 6
    • Replies: 58
    • Views: 4,150
    02.12.22 15:44 Go to last post
  4. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 8,624
    02.12.22 08:37 Go to last post
  5. Pinned quests

    In Unity these are broken when at some sub quests are pay and the others are produce. The on screen pop shows the pay twice and not the production...

    Started by DorotheusII, 01.12.22 07:01
    • Replies: 0
    • Views: 65
    01.12.22 07:01 Go to last post
  6. Misleading event quest description

    As you can see here. https://prnt.sc/tdAKaD-e3mni The icon used for the event scenario is the Valuable Intels icon. it should be the one...

    Started by DorotheusII, 30.11.22 16:21
    • Replies: 1
    • Views: 119
    30.11.22 20:44 Go to last post
  7. Chat not working

    Is it just me or has anyone lese just logged in after update 29.11.2022 and chat is blank no icons or anythig to click on for Global or guild or trade

    Started by Highlande, 29.11.22 10:35
    • Replies: 7
    • Views: 144
    29.11.22 12:23 Go to last post
  8. Obří sněhová koule: Text s %

    Prosím o opravu, viz obrázek, díky. https://imgway.cz/8ZrD/Erorr.png

    Started by Popopo1980, 29.11.22 10:51
    • Replies: 1
    • Views: 91
    29.11.22 11:04 Go to last post
  9. TSO is not loading (SBOX_FATAL_MEMORY_EXCEEDED)

    Hi! I have logged into TSO today as usual. I did all buffs and when I was logging out , I remembered I forgot to send explorers out. So I clicked...

    Started by The_Sarmatian, 24.11.22 18:52
    • Replies: 7
    • Views: 265
    28.11.22 21:23 Go to last post
  10. Achievements reset on lvl 80 players

    With the addition of the new achievement of the upcoming Togetherness Event, "Game" achievements section seems to be reseted for most lvl 80 players,...

    Started by JustMazimus, 25.11.22 09:10
    • Replies: 2
    • Views: 214
    25.11.22 17:18 Go to last post
  11. Weekly Challenge Ship Missing

    It was there, so I made the appropriate resources, but then on Tuesday it had disappeared. The Weekly Challenge Quest 'First Provision' is still...

    Started by Kirkoid, 25.11.22 08:59
    bug, quest
    • Replies: 0
    • Views: 99
    25.11.22 08:59 Go to last post
  12. Question Weekly Challenge - Tasks are there, the boat is not

    Hi Team, after reset of weekly challenge I got new tasks, but the boat is not at is place, simply missing. Web Cache already cleared no change....

    Started by ich_allein, 24.11.22 16:25
    • Replies: 1
    • Views: 117
    24.11.22 16:38 Go to last post
  13. Cultist season

    No Seasonal shop !!!!

    Started by DorotheusII, 17.11.22 09:43
    • Replies: 8
    • Views: 418
    19.11.22 22:07 Go to last post
  14. help needed

    after the end of flash a few years ago, I couldnt get into the game and gave up , thinking the game had closed its doors A nudge from someone...

    Started by pipl, 13.11.22 20:32
    • Replies: 2
    • Views: 217
    14.11.22 18:58 Go to last post
  15. Buildings in TO

    You guys created new bug with TO changes, not sure if with TO changes or with Shady introduction, but on Unity, on offer side any Nr. buildings is...

    Started by First_Lord, 14.11.22 15:06
    • Replies: 0
    • Views: 130
    14.11.22 15:06 Go to last post
  16. Event Calendars Magnificent Watermill does not return to star menu when torn down.

    A warning for people who want to remove the new Magnificent Watermill in order to store it in the star menu, this is not possible. The picture of the...

    Started by katystrofe, 03.11.22 09:31
    • Replies: 9
    • Views: 580
    10.11.22 11:19 Go to last post
  17. Mayors House Collections Country Sayings never make it to star menu

    I am having a weird issue. When I make Country Sayings in the Mayors House to Refill my farm fields they disappear. I made 4 or 5 and they were not...

    Started by polarbarez, 06.11.22 19:54
    • Replies: 1
    • Views: 198
    06.11.22 22:16 Go to last post
  18. Looming Danger

    Has anyone else had a problem with the venture Looming Danger? I started the venture last night but when I logged in this morning the venture had...

    Started by sugarjube, 02.11.22 01:19
    • Replies: 1
    • Views: 177
    02.11.22 04:54 Go to last post
  19. Monsters from the mist adventure disappeared

    Last night - while having Intel on - I started Monsters from the Mist. The plan was to get the intel bonus, even though I couldnt completely it last...

    Started by Father_Mickypoo, 25.10.22 18:56
    • Replies: 7
    • Views: 496
    31.10.22 13:36 Go to last post
  20. Error launching game

    abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace...

    Started by Harlequin1963, 30.10.22 12:31
    • Replies: 1
    • Views: 274
    31.10.22 13:27 Go to last post

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