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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 84,618
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 386,161
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 75,717
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 71,985
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Can't buy building in new Guild Market 22/11/19

    So the market has updated and the new building is a imp watermill but it has a lock on it. http://prntscr.com/q0c98e

    Started by WildWizard, 22.11.19 00:18
    4 Pages
    1 2 3 ... 4
    • Replies: 35
    • Views: 2,719
    13.12.19 14:16 Go to last post
  2. Not getting reward from Ghost Ship

    I have 3 Ghost lanterns, i opened the box and only got a single reward. Unfortunately i dont have a screen of it. Maybe have a look into it.

    Started by Jayicious, 26.11.19 21:34
    2 Pages
    1 2
    • Replies: 19
    • Views: 1,159
    12.12.19 17:49 Go to last post
  3. Incorrect status on building, cannot exit sleep

    Friar Tribute Has ZZs indicating stopped working Status of building says "working" but no production time or next production, button is to stop,...

    Started by ClarenceDuPont, 10.12.19 20:29
    • Replies: 2
    • Views: 143
    11.12.19 11:31 Go to last post
  4. Processed Oil Seed not showing up

    Processed some oilseed thru the oilmill yesterday but counter in store showing no oil. Anyone else come across this? .... Probably becoz its in...

    Started by cat_flap, 11.12.19 08:18
    • Replies: 0
    • Views: 130
    11.12.19 08:18 Go to last post
  5. Generals returning and going into star menu, instead of Landing on the island.

    yes loads of my generals do this, it very very BAD, as one can not load your general with troops.even when i have a "Green space" and can place a...

    Started by royavatar, 20.11.19 10:10
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,189
    09.12.19 18:07 Go to last post
  6. Split City Fall Xp

    I've just done Split City Fall. I got about 615 K xp and my guild mate got about 380 K xp. It's a big difference between the two of us. I...

    Started by MeneerHepatica, 08.12.19 14:21
    • Replies: 2
    • Views: 181
    08.12.19 16:07 Go to last post
  7. Adv done on weekly don't show

    Done 3x TOW over 2 days for weekly. Only 1x shows now. Cleaned cachet and it still don't show all 3 done

    Started by Lerina, 01.12.19 08:33
    • Replies: 1
    • Views: 241
    02.12.19 09:08 Go to last post
  8. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 23,961
    28.11.19 18:03 Go to last post
  9. Anniversay gift sent again

    Today I received the gift for Anniversary bug again ( 2nd or 3rd time I think ). But at least 2 of my guildies did not - and from what I read in...

    Started by halv12, 24.11.19 17:23
    • Replies: 9
    • Views: 856
    28.11.19 14:47 Go to last post
  10. Spooky Mine Consumption

    There's nowhere in economy overview to show spooky mine deposit consumption. We can obviously calculate it but should (imho) be shown under copper...

    Started by ClarenceDuPont, 25.11.19 12:18
    • Replies: 2
    • Views: 336
    25.11.19 12:54 Go to last post
  11. game reports missing resources, even they are available

    Hi, I tried to build a gold mine, cost 640 hard wood, I had something over 700 so I placed it and game reported missing hardwood I tried to build...

    Started by Rejik, 23.11.19 09:23
    • Replies: 2
    • Views: 433
    23.11.19 12:19 Go to last post
  12. harbour event - explorers and geolists retuning without loot and returning in mins.

    got the new harbour event - very excited and as exploteres returned sent them out - saw the reduction in time , however after a min they all came...

    Started by jfmcpm, 21.11.19 14:47
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 2,515
    23.11.19 00:08 Go to last post
  13. Harbour not 'settling'!

    I cannot place the new harbour on my island. Does anyone else have the same problem?

    Started by Lord-Nadger, 21.11.19 16:06
    • Replies: 5
    • Views: 696
    22.11.19 13:44 Go to last post
  14. Older Gemini General going to star meny after adventures.

    As heading says. I have 2 older gemini generals. Sometimes when they come back from adventures they go to the star meny instead of building a camp...

    Started by Dragavon, 27.10.19 11:43
    • Replies: 3
    • Views: 956
    20.11.19 09:49 Go to last post
  15. Endless mines don't show in economy overview

    Just what it says in the header really - makes buff planning a little difficult when you don't actually know what your production is...

    Started by Vervain, 16.11.19 23:39
    • Replies: 4
    • Views: 738
    17.11.19 16:37 Go to last post
  16. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 42,551
    16.11.19 23:13 Go to last post
  17. Ghost Ship needs a building licence

    As the title says - has anyone else noticed that the ghost ship uses a building licence when it appears? Is this intended? and what happens if you...

    Started by Bobblyt, 13.11.19 17:36
    • Replies: 1
    • Views: 870
    13.11.19 23:07 Go to last post
  18. Angry love garden 25 res building-has any one got the 25 building buff hearts lock lev 2

    love garden 25 RES building-has any one got the 25 building buff hearts lock lev 2) , i can only find 20 res within the love garden, i have...

    Started by royavatar, 06.03.19 23:11
    2 Pages
    1 2
    • Replies: 17
    • Views: 2,279
    13.11.19 02:43 Go to last post
  19. gemini gen bugged

    The new Gemini gen, is bugged or the description is wrong. The description say he have a recovery time of 1 hour and 20 min. but if you you give...

    Started by GollrDK, 23.09.19 07:36
    • Replies: 4
    • Views: 1,648
    09.11.19 11:45 Go to last post
  20. Unhappy Event Calendar special door not open...

    So, my event calendar door won't let me select the award. Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards. ...

    Started by sparkies2013, 27.10.19 10:26
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 3,517
    09.11.19 01:50 Go to last post

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