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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 68
    • Posts: 1,421
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    20 Pages
    1 2 3 ... 20
    • Replies: 196
    • Views: 18,780
    Today 06:33 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    35 Pages
    1 2 3 ... 35
    • Replies: 348
    • Views: 942,778
    10.09.21 14:45 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 14
    • Views: 110,133
    06.08.21 06:21 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 367,505
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 138,131
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. No building licenses when killing boss in sector 5

    No building licenses in loot after killing leader camp in sector 5 ( center ). And they are not in star.

    Started by halv12, Today 08:31
    • Replies: 1
    • Views: 15
    Today 09:03 Go to last post
  2. Maximum call stack size exceeded when traveling to and from Adventures.

    When attempting to visit an adventure or returning from an adventure I receive the following error in my browser This happens from three...

    Started by CBX-Impossible, Yesterday 12:37
    • Replies: 5
    • Views: 124
    Today 08:27 Go to last post
  3. black tree pollen buff dont last, and heart tree buff

    Heart tree buff only lasts 1 minute, same with black pollen

    Started by AlexSunshine, Yesterday 17:31
    • Replies: 2
    • Views: 57
    Today 06:26 Go to last post
  4. Unable to invite players to adventure since update

    I have a Second thief adventure currently. I am attempting to invite a player to the adventure. 1) I invite the player from the adventure popup....

    Started by CBX-Impossible, Yesterday 12:29
    • Replies: 2
    • Views: 68
    Today 06:00 Go to last post
  5. Cannot visit friends islands and don't have acces to my oilmills

    Hi all, When i try to visit friends islands i got this error https://prnt.sc/1x05ww8 Also i can't get acces to my oilmills since Unity has been...

    Started by Danspie, Yesterday 21:40
    • Replies: 0
    • Views: 32
    Yesterday 21:40 Go to last post
  6. Server zone crashed

    What now??? Ever since the Happy Hour started I'm getting the dreaded Server Zone Crashed message....Can't get into the game. Same problem on...

    Started by Bartlettis, Yesterday 00:36
    • Replies: 2
    • Views: 111
    Yesterday 15:19 Go to last post
  7. After Unity Update and hotfix 20.10.2021

    So the newest update seems to have given us even more new bugs. I have only played 30 minutes or so but it seems that love tree now does not work,...

    Started by Niclin, 20.10.21 16:01
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 811
    Yesterday 09:28 Go to last post
  8. Angry Selecting Royal Explorer causes crash ..... game locks up solid.

    Select Royal Explorer in star and this happens for bigger: click image...

    Started by Harlequin_1963, 20.10.21 10:41
    • Replies: 3
    • Views: 109
    20.10.21 13:04 Go to last post
  9. Trade crashes

    After the latest update my game crashes with a java script error every time i try to search in trade. Can make trades but if I try to see other...

    Started by Bartlettis, 20.10.21 10:36
    • Replies: 2
    • Views: 93
    20.10.21 12:50 Go to last post
  10. Adventure loops

    I'm supprised that it seems no attempt has been made to fix problems with Adventures and pvp. The loops I come across eg. never ending battles,...

    Started by neil65146, 13.10.21 14:13
    • Replies: 1
    • Views: 198
    14.10.21 12:58 Go to last post
  11. chat

    is it just me or a general issue that chats not working at all? ok looks like its not just me HEY BB did you run a background fix in the night...

    Started by Ristlin, 13.10.21 06:44
    • Replies: 3
    • Views: 147
    13.10.21 09:24 Go to last post
  12. Zone Refresh's

    BB, it appears, from observations, that certain events trigger a Zone Refresh. While some probably are important, most seem completely pointless. ...

    Started by Torquemarda, 06.09.21 13:36
    • Replies: 6
    • Views: 482
    11.10.21 12:12 Go to last post
  13. Retreat unusable!

    Ahh, what an unpleasant problem! "Thanks" to the new system of viewing and selecting generals! When a general is intercepted unexpectedly, the...

    Started by faivq, 09.10.21 12:25
    • Replies: 2
    • Views: 170
    11.10.21 12:09 Go to last post
  14. Out of Memory - temporary solution

    Dear Settlers, Please note that there is a solution for a known "Out of Memory" error, which can be used as a temporary solution. Laboratories,...

    Started by BB_Trafffer, 06.10.21 10:31
    • Replies: 0
    • Views: 167
    06.10.21 10:31 Go to last post
  15. Royal Explorer issues

    Is the Royal Explorer actually working correctly. In the Merchants its claimed this explorer ( not cheap at over 4k gems) finds tokens . Well so far...

    Started by MaelstromJ, 17.09.21 12:10
    4 Pages
    1 2 3 ... 4
    • Replies: 34
    • Views: 1,311
    04.10.21 23:34 Go to last post
  16. Handful of balloons buff

    The provision house buff "Handful of balloons" only gives a +300% boost, not the +500% as advertised. It is the same as a barazek. For example:...

    Started by zygotes, 02.10.21 13:57
    • Replies: 2
    • Views: 122
    04.10.21 10:57 Go to last post
  17. Post Playing on Macbook with M1 chipset.

    Greetings, I am planning to buy a new device, but I am confused if it is possible to play the game on the MacBook. Has anyone tried with new MacBook...

    Started by ketangt, 02.10.21 09:46
    apple, mac
    • Replies: 2
    • Views: 139
    03.10.21 10:54 Go to last post
  18. Gems

    When I open Mystery box from Ghost ship week quest and receive Gems they never has been added to the Gems I already have in my storage. Someone...

    Started by Svil-en, 29.09.21 19:28
    • Replies: 1
    • Views: 127
    30.09.21 16:44 Go to last post
  19. Elite barrack build queue

    Hello - think I've noticed a bug in the reporting of time to complete builds in this queue. I've started a build for around 1000 knights. The queue...

    Started by richardds, 28.09.21 15:47
    • Replies: 1
    • Views: 132
    29.09.21 07:26 Go to last post
  20. Birthday cake conversion to buffs?

    As the end was near of the anniversary event came near I made cakes from all the event items I had, as they would be replaced with buffs. When are...

    Started by Heerd, 26.09.21 15:34
    • Replies: 3
    • Views: 129
    26.09.21 18:29 Go to last post

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