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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,624
    27.07.17 15:21 Go to last post
  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  3. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 39,805
    13.11.23 03:13 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 169,796
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 156,170
    08.11.23 11:58 Go to last post
  6. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 782,397
    26.12.20 06:44 Go to last post
  7. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,379,538
    18.08.23 10:52 Go to last post
  1. bug?

    when i have the game open, read a word document and then return to the game evrything works except for the map. i can chat, see my resources and so...

    Started by wafje, 09.12.11 18:11
    • Replies: 0
    • Views: 5,462
    09.12.11 18:11 Go to last post
  2. Losing Building License + Resources

    I continously lose Building Licenses + Resources. The 9th of December 2011 -> 22:21 GMT+1 I lost a building license after putting down a Hardwood...

    Started by Sir_SnackAttack, 09.12.11 21:26
    • Replies: 0
    • Views: 8,275
    09.12.11 21:26 Go to last post
  3. graphi glitch

    i jsut noticed the serfs are not using the main entrence to the main storge bulding they are going over the grass to left.

    Started by znork, 28.11.11 11:01
    • Replies: 0
    • Views: 6,347
    28.11.11 11:01 Go to last post
  4. Logging in

    Not an issue as such, but something that's changed. Previously after the initial log on, I didn't have to (went straight into the 'Play Now'...

    Started by Curzon, 10.12.11 21:34
    • Replies: 0
    • Views: 18,868
    10.12.11 21:34 Go to last post
  5. Server Zone Init failed

    Started by , 10.02.16 10:26
    • Replies: 0
    • Views: 4,857
    01.01.70 00:00 Go to last post
  6. Exclamation Maximum building count reached.

    I have a task to build a tavern, when I click to build it says that it reached the limit of the building. Tear down mason and continue the same....

    Started by Krendzel, 02.12.11 23:01
    • Replies: 0
    • Views: 16,828
    02.12.11 23:01 Go to last post
  7. keep up the good work

    Hei hope you get the server back up again so that we can play:D znork

    Started by znork, 04.12.11 11:20
    • Replies: 0
    • Views: 6,124
    04.12.11 11:20 Go to last post
  8. Didn't have my map available after visiting a friends map.

    Yeah after visiting a friends map I had problems once more trying to get back to my home map. I was automatically sent back to the login page.

    Started by Anwariel, 05.12.11 14:32
    • Replies: 0
    • Views: 5,898
    05.12.11 14:32 Go to last post
  9. Cool Nice to have: Trade window stays sorted after update

    Hi, It's only a glitch, but it would have been nice to have: When you sort the trade window by clicking on a header and then you click the Update...

    Started by Trouba, 05.12.11 14:45
    • Replies: 0
    • Views: 12,765
    05.12.11 14:45 Go to last post
  10. "Select Avatar" text is selectable

    As the above. Have not tested all the text on the login/ account creation screen yet.

    Started by Curithwin, 05.12.11 14:49
    • Replies: 0
    • Views: 8,004
    05.12.11 14:49 Go to last post
  11. Building Que

    When you have a building being built it show a % and also you can use jems to build quicker , If you use this now it just flashes and the building is...

    Started by Venom_64, 06.12.11 12:57
    • Replies: 0
    • Views: 15,054
    06.12.11 12:57 Go to last post
  12. trade while visiting feedback

    Did a quick search but didnt see it reported. When i visit a friend i can acces all chat tabs but the trade. I would like to be able to keep...

    Started by Nukar, 06.12.11 15:22
    trade, visit
    • Replies: 0
    • Views: 5,264
    06.12.11 15:22 Go to last post
  13. Building pop-up - buff button not working

    If you select a build the pop-up shows a buff section. This has a button with crown, beside it another one with a crown and a crystal. If you roll...

    Started by Afred, 06.12.11 17:47
    buffs
    • Replies: 0
    • Views: 6,922
    06.12.11 17:47 Go to last post
  14. More a request than an issue

    hi, im loving the game so far, my request rather than issue is being able to stay logged in the game so i dont need to keep writing in my user name...

    Started by Plopleuk, 07.12.11 07:10
    • Replies: 0
    • Views: 3,510
    07.12.11 07:10 Go to last post
  15. Safari cannot find the webpage

    Hmmm ..... I cannot seem to log on. After I press Play Now, it loads, but then it says press "Okay" to refresh your browser. I do that, and it says...

    Started by Zefroid, 08.12.11 13:44
    • Replies: 0
    • Views: 9,948
    08.12.11 13:44 Go to last post
  16. Grammar/spelling mistake

    Noticed when i received my quest a mistake: Quest: Santa Claus' reindeers only have a wooden crate have protection, not much good against wind and...

    Started by paralyzed, 08.12.11 17:45
    • Replies: 0
    • Views: 4,111
    08.12.11 17:45 Go to last post
  17. If you have a problem contacting support

    There may not be an issue getting through, but if there is then please feel to e-mail us at: account.support@thesettlersonline.com Thank you,...

    Started by Ian123, 25.11.11 19:50
    • Replies: 0
    • Views: 10,290
    25.11.11 19:50 Go to last post
  18. Chat Crash.

    Ahoy there, Found my first bug/glitch/issue, something related to the chat. I was chatting like normally, scrolling back and forth but at some...

    Started by Psychyn, 26.11.11 10:29
    • Replies: 0
    • Views: 3,917
    26.11.11 10:29 Go to last post
  19. Daily quest wont register if you dont return home

    The daily quest today (buff 5 friends) won't register if you don't "return home" between visiting and buffing a friend. Example: - Visit friend 1...

    Started by fiddek, 09.12.11 10:57
    • Replies: 0
    • Views: 17,303
    09.12.11 10:57 Go to last post
  20. Bowmaker bug!

    If you craft a bow and do not have enough resources for the next craft, it will not deliver the already crafted bow. Any specific reason for this?

    Started by Sir_SnackAttack, 09.12.11 14:26
    • Replies: 0
    • Views: 5,707
    09.12.11 14:26 Go to last post

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