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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 50,833
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 200,436
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,450,952
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 188,551
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 847,187
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 196,525
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Forums downtime (error 503)

    The forums seem to be down more than up for me recently, the main site works fine but then the forums fail to load with a 503 error. Is this...

    Started by Kotugo, 12.07.24 13:23
    • Replies: 1
    • Views: 141
    12.07.24 13:33 Go to last post
  2. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 14,305
    11.07.24 06:56 Go to last post
  3. Missing transporter claus for star

    Permanent playing adventure... Have 6 Claus general... Today afternoon something went wrong, only 5 Claus in my star. One is missing, from BK...

    Started by rbkuki, 02.07.24 16:49
    • Replies: 1
    • Views: 716
    02.07.24 16:56 Go to last post
  4. Magnificent Brewery not buffed correctly by Christmas Bakery...

    Christmas Bakery, Secret Santa area buff ... +200% output, halved input. On the Magnificent Brewery we get the +200% output, but the input (12...

    Started by TheFlush, 01.07.24 18:55
    • Replies: 0
    • Views: 501
    01.07.24 18:55 Go to last post
  5. Game won't load

    I've been trying for hours today to get into the game. The loading bar gets to the end, but then nothing else happens. I've reloaded numerous times,...

    Started by Alina_Light, 25.06.22 17:32
    • Replies: 5
    • Views: 4,898
    01.07.24 09:49 Go to last post
  6. Unplayable.

    For two days now game is unplayable, hammerman, server failed message. I thought for once i may be able to play one event but no. You locked me out...

    Started by Julezy, 23.06.24 07:02
    7 Pages
    1 2 3 ... 7
    • Replies: 64
    • Views: 7,251
    26.06.24 13:57 Go to last post
  7. Exclamation Northisle down

    Northisle down as of about 15 minutes ago. Many guidlies confirming they cannot login either. Authentication is fine, which suggest settlers...

    Started by noxidjkram, 24.06.24 10:03
    • Replies: 9
    • Views: 1,230
    24.06.24 12:09 Go to last post
  8. Game unable to load

    For the last 2-3 hours i have not been able to start the game. The loading screen with the bar goes up to nearly 90% and stays there. Game not...

    Started by marvistas, 24.06.24 12:07
    • Replies: 1
    • Views: 812
    24.06.24 12:09 Go to last post
  9. Hammer man is back

    Cant really send attacks, trades and anything else hammer man just working hard this morning.

    Started by bankeris, 22.06.24 06:15
    2 Pages
    1 2
    • Replies: 14
    • Views: 2,254
    24.06.24 11:43 Go to last post
  10. Sandycove down?

    Cannot load the game the whole day, same for some others I was able to contact. Loading stops with pop up window: "Server zone Crashed. En error...

    Started by Norton_C, 22.06.24 16:28
    • Replies: 5
    • Views: 1,362
    24.06.24 11:42 Go to last post
  11. Newfoundland appears down

    Anyone else unable to log on ?

    Started by hiswitzend, 24.06.24 09:43
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,654
    24.06.24 10:54 Go to last post
  12. Stop buff on Otherworldly plant/tree not working reliably

    This was working fine previously, and was nice way to improve the efficiency of playing the Starfall quest - but now after placing a stop buff on an...

    Started by Usermaatre, 10.06.24 06:06
    • Replies: 4
    • Views: 3,713
    11.06.24 11:00 Go to last post
  13. Cannot collect Stardust motes

    delete pls

    Started by Brejlovec, 10.06.24 11:06
    • Replies: 0
    • Views: 1,107
    10.06.24 11:06 Go to last post
    • Replies: 0
    • Views: 1,283
    08.06.24 13:26 Go to last post
  14. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 1
    • Views: 1,459
    07.06.24 19:40 Go to last post
  15. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 26,697
    05.06.24 10:18 Go to last post
  16. Elari Finesmith Skin

    This skin is not available in TO when attemptin to place a request to buy. Would you add it please?

    Started by noxidjkram, 19.05.24 07:20
    • Replies: 0
    • Views: 2,243
    19.05.24 07:20 Go to last post
  17. Sooty geo bugged

    Sooty geo find the depo, but in message is mixed with some other text (in my case depo found with tendentious??? skill on top of list, missing faster...

    Started by First_Lord, 05.05.24 12:55
    • Replies: 1
    • Views: 2,298
    17.05.24 14:06 Go to last post
  18. "RuntimeError: indirect call to null" crash browsing Trade Office

    How did the error manifest itself? I logged in after the same crash. Opened TO, search tab, searched for "guild" (coins), tried to go to make an...

    Started by Innit, 16.05.24 12:31
    • Replies: 1
    • Views: 2,951
    16.05.24 12:34 Go to last post
  19. starfall mystery boxes from leftover mining shards

    during 'rock in a hard place' I gained 5 boxes of offcuts which gave me shards in my star, just started 'altered state' and again I was given 5...

    Started by andi13, 31.01.24 09:39
    5 Pages
    1 2 3 ... 5
    • Replies: 44
    • Views: 29,503
    07.05.24 09:18 Go to last post

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