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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    18 Pages
    1 2 3 ... 18
    • Replies: 176
    • Views: 34,764
    Yesterday 22:23 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 33,905
    22.08.18 12:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 10,437
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. economy probs

    before the aniversary event started my water and wheat production was positive. IE water was +2k every 12hrs and wheat feilds never depleted cause...

    Started by cliff60, 04.11.18 10:02
    • Replies: 7
    • Views: 281
    13.11.18 08:07 Go to last post
  2. Excelsior alternative skins buff

    For some time now i noticed that the excelsior was not showing me how much time left i have on the alternative skin buff i buy with coins, is this...

    Started by Fanfas, 23.10.18 13:48
    • Replies: 5
    • Views: 195
    12.11.18 19:43 Go to last post
  3. gem merchant page doesnt load

    Have tried to buy gems yesterday and today...but unable too... Keep getting the following message :

    Started by myriamsje, 13.06.18 13:40
    4 Pages
    1 2 3 ... 4
    • Replies: 33
    • Views: 1,884
    12.11.18 14:23 Go to last post
  4. Scouting Post vs. Premium

    In our guild we have discussed this: It seem that if you are Premium then the Scouting Post gives no bonus at all, we are quite a few experiencing...

    Started by fblfvelfv, 30.10.18 10:12
    2 Pages
    1 2
    • Replies: 12
    • Views: 379
    12.11.18 13:59 Go to last post
  5. Pumpkin Cemetery loses pumpkins/doesn't refill

    Greetings, For a few days now my Noble Pumpkin Cemetries are losing Pumpkins randomly. I always make sure to have the same amount of pumpkins...

    Started by Xadro, 30.10.18 13:00
    2 Pages
    1 2
    • Replies: 14
    • Views: 567
    11.11.18 02:42 Go to last post
  6. Angry Losing XP

    Last night I finished a Treasure of Wisdom adventure. With over 2 million still to go to get to level 71, I was surprised to see that on collecting...

    Started by Brotherjon, 09.11.18 11:24
    • Replies: 3
    • Views: 142
    10.11.18 10:05 Go to last post
  7. More Supreme Golems is not counting the kill

    I got an issue with last quest of killing Supreme Golem, I able to kill that golem and was able to finish achievement but the quest itself is not...

    Started by TheVictorious, 07.11.18 16:09
    • Replies: 9
    • Views: 199
    08.11.18 20:37 Go to last post
  8. Snack Stand reset

    I had about 50 days of stadium snacks queued before the event, now it has reset to zero. Where are my snacks, where are my resources??? Same goes...

    Started by Thejollyone, 23.10.18 07:55
    4 Pages
    1 2 3 ... 4
    • Replies: 36
    • Views: 1,323
    08.11.18 20:03 Go to last post
  9. Guild ranks not able to change permissions to any ranks

    Hi one my guildies wants the right to send guild mails which is not a problem for me all ranks can invite anyways so was gonna give them all guild...

    Started by lulu10093, 06.11.18 14:04
    • Replies: 2
    • Views: 78
    07.11.18 15:27 Go to last post
  10. Thumbs down Laboratory eating up your hard-earned gems

    I decided to report this as bug after several people encouraged me post it here: I bought the Laboratory and i tried it out for the first time to...

    Started by DeTect, 06.11.18 08:08
    bug, gems, lag
    • Replies: 7
    • Views: 327
    07.11.18 15:19 Go to last post
  11. Scenarios Resource Master acheivement quest

    On this quest we are asked to gather 1 million resources via the scenario adventures. I refer you to the wiki pages for the loots on these: Twins...

    Started by Thejollyone, 19.04.15 16:31
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 14,702
    06.11.18 20:54 Go to last post
  12. Refilling deposits

    Don't know if this has been discussed yet, but here's what I think is a bug: When refilling multiple deposits, say, meat; when you set the amount...

    Started by MiguelAlvarez, 23.10.18 21:14
    • Replies: 5
    • Views: 229
    31.10.18 17:24 Go to last post
  13. Unable to complete More Greater Golems quest

    I had destroyed the Greater Golem today, and it is already started countdown timer, but the quest just cannot be end (or should i say the quest did...

    Started by QiRenChia, 31.10.18 13:35
    • Replies: 4
    • Views: 131
    31.10.18 16:27 Go to last post
  14. Restart warning displayed after the event

    This has happened a few times now over recent weeks. The following message is displayed approximately three quarters of an hour after a period of...

    Started by Madorosu, 07.12.16 01:37
    2 Pages
    1 2
    • Replies: 18
    • Views: 5,715
    31.10.18 03:26 Go to last post
  15. Problem logging in and starting the game

    Took . 30 mins to home page to come up Logged in game loaded 1st part now waiting sitting on 2nd screen .. only option is changelog ???

    Started by LordMaldat, 30.10.18 07:30
    • Replies: 4
    • Views: 101
    30.10.18 21:24 Go to last post
  16. Looming Danger lvl 36 Requirement

    Got today the quest with "Looming Danger" wanted to play it through, I am lvl 34 and have just seen it requires lvl 36. Even the Wiki Guides say...

    Started by Azusa, 30.10.18 00:03
    • Replies: 1
    • Views: 143
    30.10.18 11:25 Go to last post
  17. cant log in Captcha required

    my wifes account had attempted hack from bulgria had a email from ubisoft to change pw etc did that she went to log in and couldnt keeps coming up...

    Started by hades8840, 28.05.18 12:32
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,607
    30.10.18 11:12 Go to last post
  18. Wrong text in top bar for 'Country Saying' in Mayor - Collectible tab

    Text in top bar for 'Country Saying' is '+60 Population'

    Started by halv12, 18.10.18 08:38
    • Replies: 6
    • Views: 234
    29.10.18 10:32 Go to last post
  19. How to get back "Monsters from the Mist"?

    Being a noob, I cancelled the event adventure. 2 tickets in 5 days later, still didn't get it back or got any reply from BB. Any suggestions?

    Started by TheAMBoss, 28.10.18 12:23
    • Replies: 1
    • Views: 126
    28.10.18 12:50 Go to last post
  20. TO Menu Reset

    When clicking through the pages in TO and then buying something the TO page now resets back to page 1. WHY?????? Now I am having to click through...

    Started by PELIAS, 28.10.18 11:51
    • Replies: 0
    • Views: 68
    28.10.18 11:51 Go to last post

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