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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,411
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    27 Pages
    1 2 3 ... 27
    • Replies: 268
    • Views: 64,372
    Yesterday 23:39 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 41,410
    22.08.18 12:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 17,117
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Obsidian Dynamite missing

    So, my Obsidian Dynamite from "The People Of The Mountain" has now gone missing after the maintenance and I am now unable to complete "A Giant...

    Started by Nihilista, Yesterday 18:06
    • Replies: 6
    • Views: 42
    Yesterday 22:09 Go to last post
  2. Question Treasure of Knowledge - can't attack the camp just before the blossoms

    That's not the first time ive tried to get the maximum XP from the adventure and this camp is just unreachable. http://prntscr.com/mnveli When...

    Started by Emou, Yesterday 21:27
    • Replies: 0
    • Views: 12
    Yesterday 21:27 Go to last post
  3. Building Guild House

    I try build Guild House, but nothing happend, he take all my goods for building. and he didnt give me back my goods. I am level 48.

    Started by KRIZEVCI, Yesterday 18:07
    • Replies: 0
    • Views: 15
    Yesterday 18:07 Go to last post
  4. combat armory looping

    I put 25 pike to produce in armoury and the 25 will not complete. I get a message to say they have been added to storehouse, they haven't been and...

    Started by MissyJay, Yesterday 13:41
    • Replies: 3
    • Views: 43
    Yesterday 15:30 Go to last post
  5. test

    test

    Started by Underdog-the-1, 19.02.19 18:56
    • Replies: 1
    • Views: 90
    Yesterday 07:05 Go to last post
  6. Gift Christmas Tree gives nothing

    I paid for a tree using presents and the first gift seemed to work fine, the icon appeared on the tree, clicking the tree added a quest to my log and...

    Started by Kotugo, 20.12.18 10:42
    7 Pages
    1 2 3 ... 7
    • Replies: 63
    • Views: 3,241
    19.02.19 11:05 Go to last post
  7. Smelter Calendar - bug

    Smelter Calendar description ... "Target - Smelters - Bronze Iron Steel Gold Platinum Titanium" .. .that's fine :D but then "EPIC SMELTERS -...

    Started by luckydiddy, 13.12.18 23:23
    • Replies: 5
    • Views: 242
    19.02.19 02:47 Go to last post
  8. bug: training overtime

    The buff description for training overtime says that it provides +200% recruitment speed. Which would make it effectively identical to the drill...

    Started by rathbone93, 16.02.19 19:37
    • Replies: 1
    • Views: 68
    16.02.19 23:40 Go to last post
  9. A giant battle - blue print

    Completed giant battle and got 2 Blue prints: 1 for dama swords and 1 for bronze swords: My forge is already at lvl 6 for bronze swords: It was my...

    Started by EB-9, 15.12.18 23:34
    • Replies: 8
    • Views: 522
    14.02.19 12:31 Go to last post
  10. Buffed buildings highlighted after being buffed

    When entering a zone ( own for friend island ) and activating a buff ( basket, feast etc.... ) buildings that can be buffed are highlighted as...

    Started by halv12, 21.11.18 06:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 575
    13.02.19 10:23 Go to last post
  11. Envelope icon is not opening the mail window after logging in

    Hi Since last update(?) I noticed small, but annoying bug with mail window. If, after launching game, I have new messages, new mail icon and ping...

    Started by Hussar1683, 19.10.18 23:31
    • Replies: 8
    • Views: 341
    13.02.19 10:18 Go to last post
  12. CAUTION Disappearing Buildings

    Hi all Im really annoyed 2 days ago for the 2nd time in 4 weeks My level 6 academy disappeared from the top left of my island. I really am...

    Started by Rebloom, 15.12.18 03:25
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 1,413
    11.02.19 20:51 Go to last post
  13. Issues with buying Gems

    Hi I havn't bought gems before, but I am considering to do so. But - for the second time in a row - the shop isn't working during Happy Hour....

    Started by TheDane2018, 22.05.18 05:34
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 5,285
    11.02.19 11:06 Go to last post
  14. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 2,430
    09.02.19 12:02 Go to last post
  15. PvP achievement issue

    Hi, I very recently decided to give PvP a try and having conquered a small barren colony, it seems it has been under attack 4 times....

    Started by Elco, 02.02.19 19:16
    • Replies: 4
    • Views: 136
    07.02.19 16:20 Go to last post
  16. Random users getting ''Maintenance'' when trying to login

    http://prntscr.com/mgc1hm ^^ the main webpage when i tried to login earlier , took about 10 minutes before i could login.

    Started by Harlequin1963, 04.02.19 09:10
    • Replies: 2
    • Views: 147
    05.02.19 09:33 Go to last post
  17. Ubuntu: scroll doesnt work anymore + nvidia drivers performence issue

    Hi all, I use Ubuntu/Xubuntu as my default OS. Since end of June 2017 when I did update (including Flash) mouse scroll stopped to work on Settlers ...

    Started by czezz, 23.08.17 13:10
    • Replies: 7
    • Views: 545
    04.02.19 14:20 Go to last post
  18. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    • Replies: 3
    • Views: 221
    02.02.19 12:01 Go to last post
  19. about premium

    Hello, May I ask, has something changed about premium? Normally, when having a loot spot, the second player gets profits from premium too? We...

    Started by Margrietje, 31.01.19 19:50
    • Replies: 2
    • Views: 148
    01.02.19 09:27 Go to last post
  20. can't connect to server

    anybody know why?

    Started by DaisyKay, 27.01.19 12:22
    15 Pages
    1 2 3 ... 15
    • Replies: 143
    • Views: 8,670
    28.01.19 14:56 Go to last post

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