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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    17 Pages
    1 2 3 ... 17
    • Replies: 165
    • Views: 31,507
    26.08.18 13:03 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 32,924
    22.08.18 12:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 9,615
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Envelope icon is not opening the mail window after logging in

    Hi Since last update(?) I noticed small, but annoying bug with mail window. If, after launching game, I have new messages, new mail icon and ping...

    Started by Hussar1683, 19.10.18 23:31
    • Replies: 2
    • Views: 72
    Yesterday 13:52 Go to last post
  2. Wrong text in top bar for 'Country Saying' in Mayor - Collectible tab

    Text in top bar for 'Country Saying' is '+60 Population' prnt.sc/l7fqek

    Started by halv12, 18.10.18 08:38
    • Replies: 4
    • Views: 108
    18.10.18 17:09 Go to last post
  3. No chat

    Since todays update i can't see any chat anymore. Niether world,trade,guild or anything. Anybody else having this problem.

    Started by Bartlettis, 16.10.18 15:12
    • Replies: 4
    • Views: 77
    16.10.18 15:33 Go to last post
  4. Thumbs down Bug with lack of adv funds in the Mountain Ventures

    Hello, started Mountain quest, this was my third out of 5 ventures, what I noticed if you want to play full version, you will not gain enough...

    Started by Fafarona, 08.10.18 22:27
    2 Pages
    1 2
    • Replies: 11
    • Views: 382
    15.10.18 23:12 Go to last post
  5. Chrome (69) and Flash

    As posted today in version 69 chrome is going to ask for approval everytime you start up a flashpage and not able to "always allow". Title...

    Started by Kebabtomte, 05.09.18 14:50
    • Replies: 9
    • Views: 2,074
    15.10.18 12:27 Go to last post
  6. Annoying information windows

    Is there anyway you can stop this from happening?

    Started by PELIAS, 13.10.18 20:11
    • Replies: 3
    • Views: 165
    15.10.18 07:46 Go to last post
  7. Field medic general icon not visible in post-combat message, has a placeholder icon

    Hi, The avatar of the Field Medic General doesn't show when reviewing battles. It displays a yellow banner with "place-holder" instead. ...

    Started by Elco, 01.10.18 15:03
    • Replies: 5
    • Views: 257
    14.10.18 14:35 Go to last post
  8. Field Medic General is invisible when attacking or moving

    Just used Field Medic gen for the first time. Everything is normal except when I click on attack I cant see him moving, it says he is attacking but...

    Started by amazola, 02.10.18 13:51
    • Replies: 8
    • Views: 285
    09.10.18 22:17 Go to last post
  9. server zone crashed

    https://prntscr.com/l3w6dx click tick and you need to reload game ( if you can then get back in ) Merged

    Started by Harlequin1963, 09.10.18 08:19
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 602
    09.10.18 16:03 Go to last post
  10. Third Eye not working

    Has anyone else had any issues using a Third Eye to remove permanent retro skins? Just doesn't seem to work here at all.

    Started by Kistelek, 01.10.18 12:17
    2 Pages
    1 2
    • Replies: 10
    • Views: 329
    06.10.18 17:32 Go to last post
  11. Game won't Load up

    Hi All For the past few days i have been trying to play TSO but when i hit the Play Now button the game starts to load and the on the progression...

    Started by Fyfee2, 20.09.18 07:42
    2 Pages
    1 2
    • Replies: 11
    • Views: 380
    06.10.18 00:51 Go to last post
  12. Cakes aren`t they all the same

    Wedding cake appears to be triggered ( accepted as being there) by one of the event buffs its 20:22 not 21:22! Merged

    Started by megadethmaniac, 05.10.18 19:22
    • Replies: 0
    • Views: 85
    05.10.18 19:22 Go to last post
  13. Festival Hall production broken

    Festival hall works crazy, skips productions or buff additions. This time after two cycles instead of 102 gave 64 - which is less then basic...

    Started by Norton_C, 24.09.18 21:12
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 1,581
    05.10.18 15:16 Go to last post
  14. Buffs not remaining for full term.

    I have noticed on several occasions that my buffs either self placing or for friends are running out well before time. I gather this is also...

    Started by Mortallicus, 15.05.15 12:48
    10 Pages
    1 2 3 ... 10
    • Replies: 99
    • Views: 26,626
    03.10.18 20:41 Go to last post
  15. Meadhall craftmens feast buff

    The buff Craftmens feast isnt working on the epicforge in its description its +100 % to all weaponsmiths including epic just used it and my forge...

    Started by hades8840, 02.10.18 13:51
    • Replies: 0
    • Views: 79
    02.10.18 13:51 Go to last post
  16. Baloons

    Just donated 1000 9:02 ish and its still not registered 9:08 on my counter.

    Started by megadethmaniac, 01.10.18 08:09
    2 Pages
    1 2
    • Replies: 15
    • Views: 666
    01.10.18 16:50 Go to last post
  17. Impossible to do the event daily quest

    I don't have thoose adventures in my star, like "Retro Style" and "A new experience". But I have them for daily quest (1 active, 1 waiting). Is it...

    Started by Mizogin, 27.09.18 08:08
    • Replies: 2
    • Views: 270
    27.09.18 21:27 Go to last post
  18. Anniversary Event - No Dough!

    20 explorers all returned after event started and only candles no dough! i have done 2 x arctic explosion adventures and still not one single piece...

    Started by Anorexia, 24.09.18 12:46
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 1,483
    27.09.18 10:13 Go to last post
  19. Achievement ''Entertainer'' not acquired

    Last night , shortly after midnight, a friend put a ''Petite Birthdaycake'' on my festival hal. Nevertheless the achievement ''Entertainer'' (Let...

    Started by Hemdoa, 26.09.18 11:54
    • Replies: 0
    • Views: 81
    26.09.18 11:54 Go to last post
  20. Thumbs down No Festival Hall / Aniversary building is missing

    Hi, I've tried everything - 15+min logout, clear cache, several refresh, different browser. Still no hall :mad: https://prnt.sc/ky5o1z ...

    Started by Dewoque, 24.09.18 16:20
    • Replies: 8
    • Views: 345
    26.09.18 09:20 Go to last post

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