Guild quests dissapeared month ago! BB-support failed.

I've seen last guild quest about month ago... (duirng the 4 winds event as I remember).
Few guilies tried to get any info form BB support - they replied typical "we can't help this time". Our quests are still invisibble, eah guild member lost about 2k ggc till this moment.
Looks BB-support just do not care the players - my last 3 or 4 issues were answered "we can't help this time". Looks BB pays some people for doing nothing (or for replying "we can't help this time").

Our guild quest could not be cancelled. Support also failed.