the 21 April i bought 1 gem pack (in a 3x offer), but you have withdrawn 2x payment from my Visa account...
Only 1 gem pack has been delivered ingame...
How will this get fixed? :confused:
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the 21 April i bought 1 gem pack (in a 3x offer), but you have withdrawn 2x payment from my Visa account...
Only 1 gem pack has been delivered ingame...
How will this get fixed? :confused:
You will need to send a ticket through the contact support function.
As minion79 stated, you will have to contact Support using the contact form on this page: http://www.thesettlersonline.com/en/help-and-support