Zone load for friend or guild member isle occasionally fails to complete

I have noticed that when loading the isle of a friend or guild member the loading phase sometimes fails to complete, the game remains locked in transition with the 'loading map' progress message. Adventures don't seem to have this problem. I have noticed it with online friends, not sure about offline. I can reliably restart the game and load the same isle to resolve. I know of others experiencing this occasionally also. Any thoughts?

you've been logged out on web. it happens to me a lot too

Interesting. Seems more frequent. I'll pay attention to the web login status to confirm, cheers.

We are investigating the problem with logging out on our website.