Gems from Mystery Boxes

Printable View

21.02.22 05:05
Svil-en

Gems from Mystery Boxes

Why I never have been collected gems when they appears from openning Mystery boxes? Yesterday again I received 40 gems but when I clicked on the loot they just dissapered but not counted with my existing gems. From time when you have been applied Mystery boxes I have been lost such way hundreds maybe even thousand gems.
21.02.22 05:40
Qualan

check star menu - some stuff goes there
21.02.22 07:54
copycat71

Also: They are oftern immediately counted towards your total, not at the time of clicking on the green checkmark.
21.02.22 18:55
Svil-en

Quote:

Originally Posted by Qualan

check star menu - some stuff goes there

No, I checked everytime!

Quote:

Originally Posted by copycat71

Also: They are oftern immediately counted towards your total, not at the time of clicking on the green checkmark.

Didn`t noticed that...
22.02.22 11:26
BB_Trafffer

Quote:

Originally Posted by Svil-en

Why I never have been collected gems when they appears from openning Mystery boxes? Yesterday again I received 40 gems but when I clicked on the loot they just dissapered but not counted with my existing gems. From time when you have been applied Mystery boxes I have been lost such way hundreds maybe even thousand gems.

Hey Svil-en.

If you are confused with your gems, you can always reach our Support Team. Based on the account logs, they will be able to investigate and share the details with you.