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Does anyone else have problems to see other guild members online, when you're in guild or all tabs?
Everyone in our guild has this problem, we see each other only if we're friends and use friends tab.
I've personally had this problem in 2 guilds already.
Even contacted to support for it, but yet no solution :mad:
-faiyaan-
http://i.imgur.com/UGdq3co.png
I have this problem as well, it makes it very hard to communicate properly as you can't see who in the guild is online unless you are also friends with everyone in it - and you end up wasting so much time looking.
Scenter
same in our guild, seems to be in newly formed guilds, so some sort of bug in guild setup???
We are a new guild, formed 19/4/16, name is The Shining Ones. We think this problem only started after the last update
This issue was present before and it was resolved, but it seems to have resurfaced.
As a result, we would be grateful for any reports and details that could help our investigation.
If you have this issue, please mention the name of your guild and the date it was founded on (in case it is reported in regards to new guilds only, as TheFairy suggested). I will make sure this info reaches the people currently looking into this.
Thank you!
My first guild which had this problem was Wanderers which was founded 2.2.2016, it had working guild lights couple of days before you had new type of updates for game instead weekly maintainces. I don't know if it has something to do with it. But in that guild it didn't show online members in all and guild tabs, only in friends tab.
well anyway that guild is closed now, because of that bug
hopefully problem will be solved soon :)
our problem started just after the last updates to game tickets have been put in. guild was formed on 19/4/16 the shining ones as the fairy says this problem started after the last big update .
Its close to 3 weeks now since this issue was reported are does anybody know if we are any nearer a fix
Original Lost Souls [SOLS] founded 19-04-16 we're having the same problem. Its ok if you add everyone in the guild as friends, but that doesn't get the lights on in guild.
It is the same in my guild WhySoSerious [WSS] founded 11/04/16 reported to support and still not resolved. Guild members that are online can only be seen in friends tab. Will somebody please sort it out :(
Any news on this? Thanks
[Change Log] 17/05/2016
Quote:
Originally Posted by BB_Ravel
is anyone else still got this problem ?? even though its ment to of been fixed
The issue should have been fixed after today's maintenance.
Please let me know if it persists.
I am having a problem seeing if the members of my guild are online. The guild is DragonStone, founded 13-07-2016. The issues only surfaced after the 2 updates have been completed and was noticed today but another guild member also
I can confirm this issue is reopened and currently being looked into.Quote:
Originally Posted by Daen
Thank you for reporting!
We have this problem too. Guild created 19/07/2016....Braavos
same here, cant see online status...founded 29/06/2016 Cronos
There is still a problem with the Green online dots, they are not working correctly. I am not able to see if any of my guild members are online through the guild tab. Only certain people show up in my friends and All tabs. Any chance we know when this bug will be fixed please. its making building a new guild extremely difficult!
Agree Daen,still nothing this is so bad idk why other people not reporting this issue????Can we know when this issue will be fixed please ?Quote:
Originally Posted by Daen
I have new guild member that I need to know when they are online, as well as keeping exciting members happy. Any resolve yet?
lost online status after update on Change Log] 19/07/2016,After that date cant see any of my members when come online.
yes, it is getting a bit frustrating not know ing who is online :(
As per this morning, I have the problem as well; can't see any guild chat tab (and no trade tab either), as well as all my guild members showing as if offline.
Realm: Newfoundland
Guild: DDG
It is now the 23rd of August and this issue has still not been resolved, yet game updates are being proceeded with, can we please have the bugs fixed also! thank you!
I was think they will fix this :(,one month pas and still nothing.Can anyone replay at least from BB about this.Are u looking or forgot about this issue?Quote:
Originally Posted by Daen
Same here - no guild members green lights are lit up despite them being online :/
same issue here but some times they turn green and then vanishes again very odd indeed.
joined a new guild, and problem is gone, i can now see online members again.
Rum n Diamonds founded 26/11/16
Having same problem since founded BB contacted many times
We have been having this problem for some time now (Chasp 26/11/2016) can we have some progress please
This started in ~ Wandering On ~ new guild formed 21st April 2017 and this issue started 25th April.
Our new guild is having this problem since yesterday, we cannot see people online in guild option, only when they are friends in friends list. MOD_Samorn3 asked me to post the problem here.
This started in ~ Wandering On ~ new guild formed 21st April 2017 and this issue started 25th April.
Thanks for solving.
Lukrecie
Just to confirm this - is this only affecting you, or every member of your guild?Quote:
Originally Posted by Lukrecie
It is every member in the guild who are affected with this. We can see who is on line via friend list, but not via guild list.Quote:
Originally Posted by BB_Saqui
Thanks for the information - I've sent you a PM on the forum with instructions on what to do next! :)Quote:
Originally Posted by ShaeDream
Our guild is now having this same problem - no one can see each other's green lights in guild list - every guild member is experiencing this - we can see each other's green lights only in friends' list - any help would be appreciated, thanks :)
This issue seems will never be solved, ever !
Please contact our Support Team and describe your issue in full - they will be able to investigate and help resolve this issue.Quote:
Originally Posted by lysha71
thank you, i will do that :)
Hey!
The online status for players in my guild is not working. Everyone has the same issue. Seems like it's only happening in my guild because I cannot find any other reports on it? My own status shows up for me, but that is it.
Latest Firefox, Chrome and Slim Browser have the same issue.
Merged
tonight we do not have guild members that are online
big_bad_neville
guild name vana everyone not seeing who is on line
we had a similar issue yesterday - the guild chat stopped working after the new GQ arrived. Then anything I typed in guild chat came up as a repeat with "undefined text".
A refresh cleared the bug, but all my previous guild chat had been wiped and I was told Id been showing as offline (no green light) for the previous hours or two