same problem to me. i use a buff to the epic woodyard, and the message popup.
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same problem to me. i use a buff to the epic woodyard, and the message popup.
Finally got in last night almost 24 hours later, 2 of my generals appear to be hidden inside objects (depleted iron mine and well) on the archipelago. Just sent them direct to an adventure to move them. Strange bug.
Getting this zone error popup now,can log in ok but just wont load the map so forced back out again,premium running pumpkins needing buffed and all that....tick tock
i am back in the game after 40h. Lost nearly 2 days of premium. I will not be able to kill all golems. Premium not extended, adv. time not extended. Got loads of bugs like missing gen. This is some sort of prank which BB implemented. No respond what soever. They dont made it work it reset itself at 2 am 2 days after. I so dont enjoy it
Over 24h is gone and I still have this issue, great event. I wonder what Christmas Event brings with it?
Getting withdrawal symptoms now guys,still waiting!
I've also been hit by this bug. I have not been moving any buildings or generals. I first got it when i went back to my main island from a finished adventure. I was able to log in, after a complete reset of my browser (Chrome) and a restart of my computer. The bug returned again without me doing anything. I managed to put a Treat on my Pumpkin Cemeteries before i got kicked of server. Hopefully i'll be able to get back in before the buff runs out.
(Edit i)
I've tried with other browsers and still no luck. I've found out that other players can't visit my island. They get the same error message and get kicked off server, but they are able to login again.
(Edit ii)
Clearing cache, cleaning browser data, running in "incognito" in Safari, Chrome & Firefox does not resolve the issue. Neither does running the game from another computer. Login in from another person, at the same time and on same computer is working.
(Edit iii)
I've waited for the server reset at 2AM (BST). I still can not get into the game.
(Edit iv)
I've now waited until after the "emergency maintenance" and i still can't get into the game. I've tried the same methods as described above.
Other players can't visit my island either.
(Edit v)
Small hope grows... i am able to log in and reach home island... some depleted stone and marble deposits, wells and mines have disappeared. Some generals are in star carrying troops.
Have done 1 adventure and the seem to be no Server zone crash so far.
I'm having the same issues as Rehgz. Please fix this BB
Had this problem yesterday for 12hrs and it ruined my premium day. (Lost a rtf already swapped FT ls during this too). Yet never got an answer for my various tickets and no compensation at all and the best thing is that 24hrs later, here we are the same problem again !!! don't know how much time it will last, luckily just had finished buff and no prem on but it's kinda of super annoying and even more frustrating not to have an answer of gesture from BB!!!
An error was detected on this zone. Please try again.
Well, trying again wont make any difference :(
http://prntscr.com/8u7ycx
Merged
today morning i could log in and start game but it happened again after 5 seconds, the island wasnt even fully loaded yet.
do i need no wait for 24 hrs to have another 5 seconds of playtime?
it costs me about 600 bumpkins + cemeteries which will run now without buffs + wasted premium time.
that is not good.
and the bug has been there over 2 years!!
seems like BB really suggest to us that go find another game that actually works?
OHHHHHH NOOOOOOOOOOOOO. server zone again this is some kind of joke. BB scam or what. I didn't build anything. I was on BK adv. and crashed zone cam up. I am only playing for 24h since last crashed finished. Since they implemented Halooween event i played 48h and i was locked for over 40h. Now will have to wait another 18h and it might not help. CAM ON. Premium time is gone again. This is joke. BB don't even look into it. It just resets on its own at 2am if you lucky i wasn't last time. Then you never get back your premium or adv, time is not extended. BB DO SOMETHING ABOUT IT.
they are doing something about it, there is currently an extra maint to try and deal with the zone locksQuote:
Originally Posted by Chris_go
any ideas BB when we get online as cant login.
I lost 2 days due to server zone crash errors, and a lot of high value resources from unbuffed buildings, as well as loss of first 2 days of event :(
I am glad BB are doing something about it with the 2 hours downtime now - it is a small price to pay for getting everything working again (fingers crossed). I wonder if there will be any compensation in resources for all those that have been locked out for days?
An update is being applied right now. Its main purpose is to deal with the locked zone issues reported and ensure their frequency is reduced.
For more details, please check the Change Log here.
My server zone is still messed up after the maintenance
Sad to hear that the aim of the update is to reduce and not eliminate these errors.
Please don't swear, even in acronyms.
my zone is still locked after the downtime. I wish you worked on getting us back in. Sims to me like BB don't care about lost premium and other stuff. I wish more people will stop playing and game will die natural. You shouldn't ruin this game any more. It is hardly playable and have so many bugs that it makes me sick.
I have the same problem now - cannot enter Expedition, cannot Cancel it.
Got server zone crash problem on Black Knight adventure this morning. I was moving
generals on landing zone and got kicked out. Now I can't enter or cancel the adventure
and my troops are stuck there.
I have a problem. I can't enter or cancel the adventure
and my troops are stuck there. When I try to enter,pops up this prntscr.com/8vu1st. Thanks in advance!
Me too :(
https://youtu.be/GqVIiv8v4Mw
getting this now cant log in no matter what browser i use started after a pop up saying the server was being shut for maintenance then it crashed with the normal server zone crashed ...my wife logged in on same laptop and was able to play with no issue so its not my browser or laptop or connection its account related
also seems anyone trying to visit my island will get the zone error
getting withdraw symptoms here need it fixed have prem running new elite stuff that buffs will run out on plus i need to do golems and pumpkins
just hit me now cant get the adv black knights to load keeps kicking me out of game
i cant play the game. It doesnt load and a pop-up message appear. http://prnt.sc/bmovvk
An error was detected on this zone. try again later.
Help please, thanks.
note: i cleaned all cookies,cache, restart modem/laptop,try different browsers but nothing changed.
Have had to switch to firefox as game will often not load in IE 11, was fine till about a week ago, now all I get is the engine simply scrolling round permanently, whole IE 11 page frozen etc. Once in game it works slowly. All other searches/games I play work fine still.
first time I have seen this bug, I will see if the 02:00 script corrects it
okay, still happeninh after clear cache etc and the daily script..... Mods what next ?
I've tried everything today but was not able to log in :(, it happened today around 2PM EU time!
Son cannot login. Gets various error messages:
Mainly: 'Sorry, an error occurred. Please refresh the page and try again'
Sometimes told Ubisoft is currently available.
He's tried privacy edge, IE, firefox, tried privacy window on each too. Ideas? (I use chrome so we don't clash when both online)
Ideas?
English language servers - site not loading - wall of text sometimes -
French server all ok
halo i have problem when i login game download show me page with anniversary event after them slow loading and when come my iland server crashed dosent work
hvorfor er derissue hele tiden?
https://prnt.sc/258lru1
does anyone know how to solve this problem?
same issue here, have not been able to access game since yesterday evening
cannot log in - server zone crashed
''An error was detected on this zone. Please try again.''
Well, trying again wont make any difference :(
LE: the next day, he works now :)
Same problem here tonight. The strange thing is my wife logged in with no problem so I borrowed her machine real quick and the issue followed. She was able to log straight back in. Now I'm sitting watching TV while she got a smug look on her face.:confused:
no, sorryQuote:
Originally Posted by Sr-Bin
:(Quote:
Originally Posted by Alba1888
25 minutes and my Island has not loaded, :mad:
A while ago it took 10 minutes to visit a friend when it is nice to drop some truces there.
Sea is nice but not for too long when one wants to reach own Island, complete quests:mad: and gather strippy eggs
lol we are still bannend from playing settlers