been waiting over an hour for my gems, be warned
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been waiting over an hour for my gems, be warned
me too, PP charged but no gems in my pocket... :(
ive been waiting for 2 hours now and no gems, i bought 2 packages and should be 8000 gems ritcher but nothing recieved as off yet
Hey guys, there is appears to be a heavy server load created by the demand for gems! If you still haven't received your gems by the morning please contact Support
Over 2 hrs now and no gems as yet, only advise i can give is the following....
If you paid via PayPal you should receive 2 order / payment confirmation emails, 1 from PayPal confirming your payment to PlaySpan and 1 from UltimatePay, both have a transaction number within them, keep these 2 emails safe in-case you need to contact support.
As yet I've still only received the PayPal Confirmation Email and nothing from UltimatePay
I have now raised a dispute with paypal and asked for my accout with settlers to be closed.
Been waiting over 3 hours for gems after PayPal payment (confirmed and completed at Paypal)... any reasons and explanations will be much appreciated!
Thanks peck_ed... but this must be a first! Normally gems are credited within a couple of minutes..... :(
Thanks, I bought my gems then had to go out, just logged back in and wondered what on earth had happened to them :) Hope they arrive soon!Quote:
Originally Posted by peck_ed
It's enough to make you think why do I bother !!!!!Quote:
Originally Posted by lulu10093