[Feedback] Change log 23/03/22

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15.03.22 18:23
MarinaSwed

how about fixing the issue for those who log in with facebook account. Still can not buy any gems!!!!
16.03.22 00:48
tiggermama

Quote:

Originally Posted by MarinaSwed

how about fixing the issue for those who log in with facebook account. Still can not buy any gems!!!!

i thought I read that logging in via FB didn't happen anymore and all had to take a Ubi account ?
16.03.22 02:15
Nogbad

Quote:

Originally Posted by BB_Trafffer

Hello everyone.

We decided to move our update to next week (23.03.2022).

The reason for this change is to collect more data from the deployment that we had today in our FR instance. The specific reason is the loading change, which can be seen on both the FR instance and our Test Server. The first loading AFTER the update is expected to be longer - this should result in smoother performance as the game won't need to stream/load in assets while playing as much as before the update.

If you want to try the update before it's live, you can still do it by playing on our Test Server here.

Is the maintenance going to be at the usual times (7:00am GMT/8:00 CET) , possibly for longer duration than a normal maint?

This delay gives you an opportunity to let us plan ahead for once, rather than the usual few hours notice we normally get.
16.03.22 06:55
copycat71

Quote:

Originally Posted by tiggermama

i thought I read that logging in via FB didn't happen anymore and all had to take a Ubi account ?

Only legacy login was removed, fb remains: Official BB info
16.03.22 09:22
BB_Trafffer

Quote:

Originally Posted by MarinaSwed

how about fixing the issue for those who log in with facebook account. Still can not buy any gems!!!!

Quote:

Unfortunately, it is no longer technically possible to make purchases via Facebook Accounts for "The Settlers Online". For privacy and security reasons, purchases can only be made through Ubisoft accounts.

If you would like to continue making purchases in our game, you will need to convert your account to a Ubisoft account.
You can find instructions here.

Source

Quote:

Originally Posted by Nogbad

Is the maintenance going to be at the usual times (7:00am GMT/8:00 CET) , possibly for longer duration than a normal maint?

This delay gives you an opportunity to let us plan ahead for once, rather than the usual few hours notice we normally get.

We will publish the schedule as soon as it's ready, but the time should be usual.
16.03.22 20:47
Cheetah2_777

It is not major for you, it is major for me.
16.03.22 22:37
Miss_Lanceherlot

Really looking forward to the chat being available for posting messages. One year in rejoining the game and still unable to chat. Yes, have tried all of BB's suggestions without any success. I am thankful I can read the chat, but frustrated at not being able to respond or send invitations for co-op adventures, etc.
17.03.22 03:31
Nogbad

Sigh, you still don't seem able to grasp the fact that these 3 servers are truly "international" with players from every time zone (even the French ones don't come close with only CET or Canadian "shifts"), by the time a maintenance is announced, for a lot of us that only leaves an hour or 2 to try and accommodate them into our schedule, and sometimes they've even started before we even see an announcement.
You must know when they are scheduled, so why we can't get the necessary 24 hours' notice is beyond me, especially as this week's was probably already scheduled before the postponement, so the timings should already be known.
It's almost as bad for those playing under CET or GMT as many are in the habit of maintaining their islands over a bowl of sugar puffs before going off to work/school, so without prior warning their explorers are coming back while we are offline, and buildings are wasting valuable resources running unbuffed for half the day.
These things are planned well in advance, so there's no reason why BB can't announce them in a timely fashion.
17.03.22 06:23
copycat71

Quote:

Originally Posted by Nogbad

These things are planned well in advance, so there's no reason why BB can't announce them in a timely fashion.

When you know this to be a fact, you can anticipate. So plan your "schedule" around it accordingly. It's not really that hard.
Since you can't rely on BB to do their job properly, rely on yourself and past occurences.
17.03.22 10:18
Qualan

Quote:

Originally Posted by copycat71

When you know this to be a fact, you can anticipate. So plan your "schedule" around it accordingly. It's not really that hard.
Since you can't rely on BB to do their job properly, rely on yourself and past occurences.

the issue is most likely that not all maintenance is announced days in advance, this time we have a weeks notice but the initial one had short notice for the 16th

When they start, we can all guess - i agree but the dates of the events can be announced a bit sooner

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