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thur 27/07/2023
I can log in to the front page
but the game won't load past the second screen it just sits near the end and won't load game
prnt.sc/kHq5OfFjxXuM home page
prnt.sc/150u6vFOfZzj load page
contacted support 28/07/2023
ticket number 18736729
I have tried many browsers and cleared the cache a lot and tried playing many times
been off since Thursday night and now its Sunday, so lots of time lost for my island
In my case also it is stuck here forever. I updated my computer drivers as well, still I cannot login.Quote:
Originally Posted by Kalgoorlie-Kid
https://i.ibb.co/2P91qcC/Screenshot-...-30-153228.png
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P.S.: I could just login now on Sandycove. Multiple attempts of clearing all caches and trying to login, finally made it on Chrome.
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I would like to remind everyone that the use of third-party software is against our TOS and we are not responsible for it. Using unsupported software can lead to problems with your account, which will not be the case for players who play the game in an official and legal way.
If you have issues please contact our Support Team, and if you want to report a bug/issue please follow our report template here, so we can investigate. Without the details, we're not able to do much.