In same situation, 3 storm recovery are waiting for weekly challenge, no robust tool drop in Giant Battle, support ticket but no response so far, what should i do ?
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In same situation, 3 storm recovery are waiting for weekly challenge, no robust tool drop in Giant Battle, support ticket but no response so far, what should i do ?
Hello BB
what is the news on that? im doing giant battle and need robust tool ?? what to do
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+1Quote:
Originally Posted by Gravity216
stuck in adventure (mcc5 - shall I cancel and loose all progress in mcc?),
stuck with weekly challenge (can't start new adventure)
stuck w other quests (e.g. tikki)
BB totally useless again, stuck in adventure, no advice on what to do while they disappear off for the weekend ! No appreciation of how much time and resources it takes to get to "A Giant Battle" makes you wonder if they actually know anything about the game ?
Please mind your language
same here
I have The People Of The Mountain venture in my star. When I will start it after hotfix, what about 3 debuffs I removed in Unknown Regions?
I hope the hotfix worked.
I noticed another player got a mail with some presents related to the Mountain Clan fix but I didn't. I have the first adventure but hadn't started because of the warning about not playing it. The other player had played the first but then stopped. Why didn't I get the mail with the gifts? Did only certain people get it?
as i understood only people with open mcc adv did, i had a giant battle open and got the emails, did not see a dynamite tho in my star, lets see if problem is fixed
Doesn't seem to be it. I've played UR maybe a week ago, but not done any MCC since weekly challnges came in. Got the gift but no open MCC.Quote:
Originally Posted by ApostolisM
true
anyone tried to open the refunded giant battle? is dynamite available?
my understanding from what others said in chat is that those who had started the MCC chain but had not finished it received the gift no matter if the had one of the five ventures open or not.
Yes, started new last battle map and tools/dynamite are available and working. So far so good.Quote:
Originally Posted by ApostolisM
i have final battle in my menu wouldnt start it cause of the issues didnt get any mailQuote:
Originally Posted by Dorotheus
a question... did you had dynamite on star menu before or after you open the new giant battle? tyQuote:
Originally Posted by Brotherjon
Can’t remember for sure, but I think they appeared after I opened the last battle venture.
Another thing, you can now place your final attack gens right by the last four camps again. At first you could do this, then they prevented it for a while but now you can do it again. Doesn’t really mean that much but does save a bit of time at the end.
I was in the middle of the campaign, I received no compensation, no replacement adventure and the dynamite is also missing from Giant battle. Have had to report this to support today
good luck i have giant battle sitting in menu even now still worried if i should open it did ask support because i seen others not having any MCC map open getting the compensation and was told they dont do such reimbursements even though they just haveQuote:
Originally Posted by Thejollyone
thank you for the replyQuote:
Originally Posted by Brotherjon
I did my Giant battel we got from BB , due to the tech prob , but i did not get my Epic forge ?? BB i think it thinks i did the second time , but i did not as there was problem with ADV first
yes it is
i opened my refunded giant battle and i was given the dynamite from the adv
I just completed the replacement adv "A Giant Battle" that I received due to the issues last week. I cannot find the building anywhere in rewards or star, is this another bug or was the replacement adv set to be recognized as a second run through instead of a first run ?
i have same prob, did mail support by the looks of the answer they want us to do it all over again the Giant Battle even they can see the blueprints we have in the star so !!!
Answer on problem with missing Epic Forge - given by BB_Ondgrund on german forum :
Natürlich werden wir die Schmiede noch nachliefern. Wir möchten nur sicherstellen, dass auch alles funktioniert bevor wir etwas verschicken. Es ist wichtig, dass wir nicht nur einfach die Schmiede verschicken sondern gleichzeitig die Ursache beheben, da es sonst zu Folgeproblemen kommen kann. Daher muss ich noch um etwas Geduld bitten, wir versuchen dies aber zeitnah zu lösen.
Short translation : Epic Forge will be sent. But first they will make sure that all will work as intended and find out what created the problem. Pleace have patience we are trying to solve it fast.
patience is not my style
48 hours later and despite 2 responses from them, still no dynamite in mail to proceed; that's 2 days prem wasted that I paid for - yes paid for as Id just recently purchased another year's worth of prem with gems I paid cash for in the last sale. Deeply regretting spending my hard earned money on this game again now.Quote:
Originally Posted by Thejollyone
I can't believe customer support is this bad in a game that has never been in more need of their customer's loyalty.
EDIT: 2.5 DAYS LATER - Adventure cancelled as I can't wait any longer - well done BB, you've just lost any future financial backing from me.
Be surprised if this game is around in 6 months time given the disdain they show their players.
no new adv ? to start over from ?
i there any news on th missing forge from Giant Battle ?
From German Forum yesterday :
Mod_Saikil -
Wenn euch eine epische Schmiede nach Beendingung des Abenteuers fehlt, kann diese euch nicht einfach vom Support nachgeliefert werden, da dies unweigerlich zu weiteren Problemen durch die Programmierung führen würde. Weitere Informationen dazu werden definitiv noch folgen. Bis dahin würde ich euch um etwas Geduld bitten.
( short translation : Epic Forge cannot just be sent to those missing it - would lead to problems. )
BB_Kumakun -
Eine Statusübersicht liegt auch im ersten Beitrag von Mod_Saikil vor. Wir werden uns melden, sobald es neue Informationen gibt.
Dies bedeutet: Ein Supportkontakt ist nicht nötig. Wir sehen die betroffenen Spieler und nehmen Meldungen hier im Thema entgegen. Das Supportteam wird euch keine andere Lösung anbieten können, auch nicht bei mehrfachen Nachfragen.
( short translation - we will inform you when we know more - no need to contact support - they cannot help you )
Thought they had this fixed...can't finish people of the mountain...no room to build the 3rd building at the top...everything else done....
sad so sad
defi not happy. It would have been nice to say 'don't run adventure yet until we've fixed the bug'
so what bug is now present? missing forge? if you already have the forge do u get the blue prints?
I did A giant Battle two days ago with no problems. I had the right number of building spaces and I got the blueprints at the end. It behaved fine for me but I had the forge already.
If I start the chain first time now will everything work?
Dont do 'A Giant Battle' - think it may still be bugged and dont give Forge on first runQuote:
Originally Posted by topgearfan
That contradicts what BB is stating. It's bugged for those who _already_ ran into issues beforeQuote:
Originally Posted by N0b0dy
Sure you can play it,but it won´t drop the forge when played for the first time. Everything else is ok. So not the best time to play the first run. :)