don't hold your breath but it might be stable
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don't hold your breath but it might be stable
Do BB/Ubisoft don't recognize that there are problems with the game and has been for more than 60h? Why don't they give us any updates on the problem? Why not post something on frontpage? This is the most unprofessional behavior I have ever experienced.
I am having all these problems on Newfoundland, and now I can't login.:)
Game froze, refresh resulted in : game not avileble....
Northisle joins the "party"... yeah !!!
Just for the balance... they are swiching newoundland and sandycove so sandycove users can play for a while and newfoundland cant... its a social experiment :)
We're looking into login and lag-related issues and aim to have this resolved as soon as possible; thanks for everyone's continued patience and understanding in the meantime. I'll update this thread if there are any new developments or when the issue has been fixed!
If it has to do with the change on general/and magn brewery....
Would it not be an idea to do those things after the event? Its just a suggestion....
Ar last, after 3 days of misery there are hope.
Currently unable to log in, which has made me appreciate having those couple of minutes play between Hammer Time over the last couple of days.
I cannot log on is the game down,the load screen bar goes all the way and stopes just before the end of the bar and the screen freezes
So nice ubisoft/BB keeps us informed of all developments... So we all know what to expect and whats happening ;)
Ah, come on folks, at least we got a picture of 2 cats to look at.
Silver linings and so on ...
Can't get in the game, stops at loading bar ....
2 out of 3 weeks are don
waiting for the 3th as you can see in the picture :rolleyes:
https://i.imgur.com/GdvImVw.png
You know BB, if all it takes is a server reset, couldn't someone monitor and do that at the time (Friday/Saturday)?
Would save so much pain for your customers and even more (if it were possible) reputational damage to BB.
Now you got to go to all that trouble of compensating people for 2 days loss of event play.
Thank you for being so patient - the issue should now be resolved!
Thank you for the detailed information.
Another sticking plaster applied.
How long before that one falls off?
Still can't login and support seems to be invisible/not existing...
I get the error message "server zone crashed" while trying to login and then i'm kicked out...
https://imgur.com/a/L1HY9c8
You are not alone. It means your island has been locked. So has mine. So have others as well. This is happening periodically and at random now. Apparently they can run a script to unlock these arbitrary lockouts. Apparently they haven't done that since the collapse of service over the weekend. I understand that they normally run it every 24 hours. Given the scope of the problem, it would be nice if they ran it a bit more frequently than that.
Dead Saqui!
Are there going to be any extra information about the~60-70 hours problem. Are you waiting for more information, decision or this one line was all the communication we get.
In numbers this was 3 unplayable days. which is roughly 15% of the event duration, which is 18% of a paid PFB service.
Waiting patiantly for you reply.
This is getting beyond a joke now. No new levels which should be easier to do than adding bigger cats to a Gens Camp and a new gold roof on a building.
How about giving the players some of the stuff we have asked for rather than what you think we want. Your crystal ball is as broken as your servers so you will never know what we think we want. Just act on what we have asked you to provide:
1. New Levels
2. Multi send Explorers
3. stable server
4. unbugged new adventures or quests
That will do for now. what we don't want is anymore new SKINS!
i agree - there should be some priorities set to users expectations
- new levels ( going slow to have someone left)
- multi sending for explorers - there are a dozend possibilities to implement them, easiest - adjust the functionality of the mailsystem - select explorers - select searchtype /duration - hammer them away no need for a fancy gui
- stable servers