Official Questions thread [Ask your question here]

Dear & Respected Forum Moderator,

The matter its'nt to connect or not, from yesterday (July 27th) every try to go on tso finish quickly by 404 Not Found... May I hope after the week-end something will change?

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Originally Posted by mlisow52

Dear & Respected Forum Moderator,

The matter its'nt to connect or not, from yesterday (July 27th) every try to go on tso finish quickly by 404 Not Found... May I hope after the week-end something will change?

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Hello mlisow52,

We have no information as to why the testing server appears to be down.

The development team will get it back online as soon as they can :).

Sinister-King

Silly thing to worry about, but it's getting kind of annoying now - How come when I send off my Geologist and it says he will be done in 1 hour, it actually takes him 1 hour and 30 mins? Sometimes I check in and it says 2 mins to go, then after 2 mins I check again and I have another 16 mins to wait... Normally I wouldn't mind this sort of slip shod gameplay, but I have other things to do with my life than stare at the geologist time.

I have to go out in 5 minutes, and when I set the geologist off I should have had plenty of time to start a building and set him off again before I had to go out - now with the extra random 30 mins added on that building is going to have to wait for 10 hours till I get back, and my economy is going to be shot [Removed]

No self censorship please,
peck_ed

Today i found new added "The Final Match - Normal" Adv inside the Guildmarket for 3000 guild coins.

My question is what Reward do i get for doing it? I didnt played in 2012 where Eurocup event was going, so didnt play this one. would be first time.

I'd like to ask what's the total building limit if I'll purchase 10 Building license using gems? Can i buy 10x 10Building License = 100 more building?

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Originally Posted by DukePH

I'd like to ask what's the total building limit if I'll purchase 10 Building license using gems? Can i buy 10x 10Building License = 100 more building?

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You can buy at most 18x 10 building licenses from the Merchant (see red star area):
http://thesettlersonlinewiki.com/upl...icencesx18.JPG

You get 145 Building Licences for clearing the Island, and an additional 10 Building Licenses when you reach level 32.

That makes a maximum of 335 building licenses

Great thanks fexno!

You can also get 3x 5 licences with beans.
http://prntscr.com/1kf2mu
this brings the total up to 350 building licences.

What does a silo do?

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Originally Posted by justhitched9

What does a silo do?

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http://forum.thesettlersonline.com/t...d-how-it-works

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Originally Posted by Tridom

Today i found new added "The Final Match - Normal" Adv inside the Guildmarket for 3000 guild coins.

My question is what Reward do i get for doing it? I didnt played in 2012 where Eurocup event was going, so didnt play this one. would be first time.

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11700 experience points, no loot.

Does anyone have a link for the valiant rewards scales? Can't seem to find on the forum.

Thanks peck_ed

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Originally Posted by Old___Boy

Does anyone have a link for the valiant rewards scales? Can't seem to find on the forum.

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No %, but speaking to cAmou from the German servers, he has made this

2nd tab should be in English

My guild has two active guild quests but no waiting quests.

Did something change in the last maintenance? It used to be that we would have 1 active and if that didn't get completed, the next day we'd get another one but it would be waiting and would sit there until the active one was completed by the required number of members.

However, both of these quests can be completed by all members (i.e. one is currently on 11/12 members and the other 9/12).

MoF

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Originally Posted by Aybha

I have a problem with logging in the game.

While i was at home, i used to log in through Facebook login button. Now i am at work, which is a ship in the ocean and I can't log in.

The problem is that my satellite internet provider is probably based in Russia and it takes me immediately to settlersonline.ru. I can even reach an Account FAQ or anything. I tried logging in with the forum username/email and password but it doesn't help. And the Russian does not have a Facebook option for log in.

The Russian version of the game page does not recognizes my email nor my Account/Forum name, and thus doesn't give me an option to reset or recover password for my account. And there is no option to change the game page version. At least no on the home page. If I go deeper in the Contacts lets say, the is an option to change to European English but clicking on it just takes me back to Russian version home page.

I'm not even sure if this is the proper thread to ask this kind of question, so mods please transfer to where it belongs. Hopefully I'll get to log in.
Thank you.

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I have the same problem. Don't understand why the home page must auto transfer me to a place I haven't chosen?
http://www.thesettlersonline.com/ --> transfers me to ---> http://www.thesettlersonline.ru/ru !!

I want to know why it so consistently chooses Russia or Brazil when rerouting people. o.0

Have a look in this thread for some suggestions: problems logging in and if none of that helps give Support a shout either here (if it will let you): www.thesettlersonline.com/en/help-and-support or via their direct addy: contact.support@thesettlersonline.com

Hope that helps a bit.

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Originally Posted by MumofFreddie

My guild has two active guild quests but no waiting quests.

Did something change in the last maintenance? It used to be that we would have 1 active and if that didn't get completed, the next day we'd get another one but it would be waiting and would sit there until the active one was completed by the required number of members.

However, both of these quests can be completed by all members (i.e. one is currently on 11/12 members and the other 9/12).

MoF

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GQs are still buggy and weird but that is really quite... buggy and weird. You might let Support know, if nothing else they can add it to the list of "GQ Strangeness" and pass it on to the Devs.

who are the winners for TSO Anniversary Contest?

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Originally Posted by MojaVisost

who are the winners for TSO Anniversary Contest?

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Winners are here

Hi, can't seem to find an answer to this anywhere (sorry if I've missed it somewhere else), but what happened to all the exp we gain at lvl 50 from quests (not adventures)? Even now we're getting exp from the Fairytale quest chain but what's happening to it?

Thanks

LN

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Originally Posted by LadyNipa

Hi, can't seem to find an answer to this anywhere (sorry if I've missed it somewhere else), but what happened to all the exp we gain at lvl 50 from quests (not adventures)? Even now we're getting exp from the Fairytale quest chain but what's happening to it?

Thanks

LN

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XP from Quest Book quests completed before the update was apparently converted to Star Coins, xp from Quests completed after goes off in the cyber-aethers somewhere, it's not converted.

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Originally Posted by BB_Pandur (via Google Trans)

EPs [xp] of level 50 players from quests, which were adopted after they had already reached level 50, are also replaced by the script in [Star Coins]. But only if the quest BEFORE UPDATE was completed and accepted the reward!

Original

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.de have reported player discontent over the vanishing L50 Quest Book xp but it might not be a bad idea if .com weigh in as well, one way or the other.

Thanks, the exchange rate for exp to stars must have been tiny then cos I only got 3k star coins lol. Will have a moan to Support about the missing stars from quests completed after the update :)

Np. 100 xp = 1 Star Coin, if that helps. Happily it's rounded up so at L50 one Bandit on a regular (non-Fairy Tale) Adventure lootspot gives one Star Coin and Bounty Hunter (for example) with 202 xp gives 3 Star Coins.

I suspect Support will only be able to pass the info on but it can't hurt (and may help) for The Powers That Be to get global feedback on another awkwardly implemented addition to the game. It is strange that so much perfectly legitimate quest xp isn't being accounted for. Gl :)

If it helps - I have been L50 for 12 months now and continued to play adventures during that time. I got just over 47k star coins when bb did the conversion of lost xp to star coins. I know of others that got more and others that got less...

Of course the important question is when can we spend them and on what?

Where is the official thread for suggestions? Have one here?

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Originally Posted by settler_working

Where is the official thread for suggestions? Have one here?

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Hello settler_working,

Please open a new thread with your idea(s) inside the game suggestions category :).

Sinister-King

Hi all
great game and forum help alot I'm at level 20 now all going good but can't figure out how to complete 2 quests, that involve paying tribute to the king.
One is the huge statue where you need to pay 300 stone from your storage
second is Nothing but hot air again pay 10 bows from your storage
My question is: how the hell do I pay from my storage?
When I go to storage and select a resource I have an option to donate but is grey out :S
appreciate your help :)

If a quest is active (not waiting) and you have met all the requirements / have the resources, there will be a 'pay resources' button at the bottom of that quest.
Click that button. :)

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Originally Posted by Hairy

If a quest is active (not waiting) and you have met all the requirements / have the resources, there will be a 'pay resources' button at the bottom of that quest.
Click that button. :)

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Thanks simple as that :) was looking in warehouse when it was right in front of my eyes :) at least for the second one, the first one is on waiting guess it is waiting on other quest..
Thanks m8

Hello everyone!
I need some help please... My quest says: Have a pruduction value of at least 0 every 12 hour(s) for Pinewood Deposits.
What should I do?

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Originally Posted by Pancake26

Hello everyone!
I need some help please... My quest says: Have a pruduction value of at least 0 every 12 hour(s) for Pinewood Deposits.
What should I do?

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Check this post by Gerontius, it should help.

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Originally Posted by peck_ed

Check this post by Gerontius, it should help.

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Thank you very much.

What does activity yes/no mean in the new guild member list?

Is it log in past 24h, 2d, 1 week, 2 weeks, 1 month or what?

Previously BB have classed as 'active' any player who was on in the last 30 days. Guild leader succession seems to kick in after 15 days, so the answer to your question is 'or what'.

Just checking my start date...

If you click "My Profile" in the upper right corner of this page and scroll down a bit you can also see that as "Join Date" under General Info.

I was last on yesterday at 3pm my time and logged in at 11 am today and I have produced no res at all in any of my buildings, they are not stopped and nothing is using the res.. I didn't even have enough HWP to build a wheatfield. Is this a glitch?

Hello! I've accidentally de-friended my husband and we can't seem to re-friend each other! Will we ever be able to be friends again!? (Don't worry... the marriage is still intact! ;D )

on the testserver, the number of gempits that can be bought is increased to 10. will the live server also get this upgrade soon?!

hi I was just wondering ? what are star coins used for and were can I spend them.