So when can we expect an official apology and some kind of compensation for this mess?Quote:
Originally Posted by BB_Ravel
Printable View
So when can we expect an official apology and some kind of compensation for this mess?Quote:
Originally Posted by BB_Ravel
for me logout for an hour didn't help
it is fixed for me, maybe logout for more than 1 hour + floating residence helped
i hoping to get some compensation too. we lost lot of time/mood/troops/etc for this thing today. so compensation would be nice.Quote:
Originally Posted by Zotamedu
I got my unemployed workers and population increase to work but I have 11 workers doing something that I don't know. I counted that I should have 198 workers but the tool tip shows 209.
I had 11 sleeping work yards when my population increase started to work but that might be coincidence.
This is becoming really annoying! I did all we were told: added a residence, cleared the cash an history of the browser, logged out for more than 30 mins and my settlers max total is now inferior to my actual settlers total (which wasn't the case 30 mins ago)! What's going on Bluebyte???Quote:
Originally Posted by Fexno
It's all very well for Blue Byte to be saying that 'so and so is how you fix the issues'. The point is that these issues shouldn't be there in the first place, and wouldn't be if the 'fixes' had been adequately tested!
I spent 200 settlers buff for population increase this morning and nothing happened, had minus in copper production, so I expect something in return....apology at least
Did you check Mayor's house Basic tab and it told you how many settlers you have?Quote:
Originally Posted by Teebz
Updated.
It's probably both "workers not returning to unemployed status" and "no settlers regen" during maintenance causing this lack of settlers.
I'll try to show and explain soon in a new post.
Problem got worse: my max settlers count went down after i logged out for more than 30 mins and cleared the cache out of my browser... I'm so annoyed, I don't want to log back in today!Quote:
Originally Posted by SmurfAsH
The count was wrong in the first place anyway. Please reread my post you quoted first. To me it seems like you're still starring at that mouse-over popup population window INSTEAD of checking Mayor's house for the actual amount of settlers.Quote:
Originally Posted by Teebz
Updated.
It's probably both "workers not returning to unemployed status" and "no settlers regen" during maintenance causing this lack of settlers.
I'll try to show and explain soon in a new post.
second time did. now it looks everything allrightQuote:
Originally Posted by kareivux
I had a pop count of 0 for over 5 hours, logged out for 2 hours (was suggested 1 hr) logged back in and had a few pop (8) . Made and added 25 from Prov house and they disappeared. Glad I didn't add the 450 or I would have been spewing. Hope it's fixed tomorrow.
1. Destroy new floating residence
2. Kill 10 R
help in my case
http://imageshack.com/a/img600/8003/l82o.png
had the same issue: 7 buiding missing workers.
started an adv, visited the map, cleared 3 camps, and when ic ame back in had 3/7 building working.
just need to clear more camps :p
Because of the problems i just added 100 settlers from provision house...to man the mines....but 100 settlers are gone and not in population i have not reached pop limit yet!
I have the same problem and a large number of buildings (new mines) are not working because it says there are no settlers available as showing 0 - when there should be settlers.
I've done some screenshots today (and reported this (or related) bug on testserver in February).
I had no population issues before.
To me it seems like "the missing settlers" are workers not returning to unemployed status. Atleast for all those missing since maintenance.
Thou I need to do some more checking to be sure.
Updated.
It's probably both "workers not returning to unemployed status" and "no settlers regen" during maintenance causing this lack of settlers.
I'll try to show and explain soon in a new post.
Yeah I have the same problem. My pop is at zero even though i'm below my max pop. I've added pop to the warehouse but no extra. I got wells that don't work and mines. The help tab is useless. No one tells you anything thats correct lol.
ok, logging off for a while did solve the bug!! BUT now i still do not have my 4x25=100 settlers which i added this morning from provision house!!! please solve!!!
Sacrificing troops (in an adventure) did the forced server update needed here.Quote:
Originally Posted by Fexno
Yeah, got up this morning and found 0 settlers produced over night.
Ok. So this was supposed to be a fix for OPEN-Weird-population-count, but seems to have impact every players.
Still, BB seems to have no clue about what's happening and where to check as "Information-related-to-the-population" just describes what players, affected to that earlier mentioned bug, should do.
Fexno tried to straighten things out, but a "30+ min log out" was no fix. For me sacrificing some troops did the forced server update needed.
Too bad I do not remember the exactly numbers of my population, when I was kicked out last night (when maintenance started). Thou I know I had 4 unemployed settlers and less than 200 up to population limit (and having 3 village schools; a settler-regen of about 5,5 per hour).
This is what I saw, about 10 hours later, when I logged in..
http://s1.directupload.net/images/140313/z8luzq6c.jpg
http://s7.directupload.net/images/140313/czvkho23.jpg
The difference of population size shown in the mouse-over popup "Population" window and what's shown in Mayor's house is 78. Doing some simple maths and it's easy to see "no settler-regen" could explain that alone, but also adding "workers not returning as unemployed" (ie every depleted well and mine) and numbers started to fit.
Also notice the numbers of working settlers. Those never changed thou I added settlers.
http://s14.directupload.net/images/1...p/o9949mwi.jpgCheck spoiler for bigger image.
Spoiler
http://s14.directupload.net/images/1...p/cx9rh74q.jpgCheck spoiler for bigger image.
Spoiler
At this point I had tried to solve this by being logged out 30+ min and also by putting up a Floating residence. Didn't work.
http://s14.directupload.net/images/140313/2btapcg7.jpg
After I had done an attack in HLT (lost 136R), things started to sum up right and population size shown in the mouse-over popup "Population" window was the same as what's shown in Mayor's house. (I had also added 10 pop to my Floating residence.)
http://s7.directupload.net/images/140313/xpl3kgrr.jpg
To try summarize:
It seems like I lost 78 settlers in this fix and I couldn't care less - too bad I didn't manage to get enough screenshots to straighten this out.
Perhaps there are players minding their numbers better..
Logged off all night, turned off router, (clearing router cache) cleared browser cache, cleared flash cache, logged in and it is ok, I have about 70 pop. Added 20 and they stayed (good boy) Now BB how about giving everyone some settler and or bread gifts? There's a good boy :D
No, i am not "starring at that mouse-over popup population window INSTEAD of checking Mayor's house for the actual amount of settlers", i am looking at the population in the Mayor's house. Also I logged in from a different computer tonight to find out I have 4 unemployed settlers and my empty mine and wells now have settlers in event though my total count of available settlers is now superior to the maximum ammout of settlers i'm supposed to have (1593/1540)... it just doesn't make any sense! it looks like the issue changes every few hours![/QUOTE]Quote:
Originally Posted by SmurfAsH
Yep me too. 2129/1850 settlers. No new settlers. Mines unworked. I have had to shut my Island down.
[/QUOTE]Quote:
Originally Posted by Teebz
and now, the logo showing if i reached the max number of settlers indicates that i have less settlers than max but the figures showin up IN THE MAYOR'S HOUSE are 1540 / 1540... am I losin it?
Hi,
After adding and upgrading a noble residence to 50 settlers and adding settlers from the Star Menu the result is "Settlers: 1632/1570" in the Mayor's house.
After clearing the cache nothing changed. Still all mines builded yesterday and today have no workers and the Population remains 0.
So, according your explanation you are robbing me with about 100 settlers and a living place for them (= 2-3 building licenses).
I don't like this.
I think you got it right (except i didn't get the extra licenses), and in the mean time a lot of us followed the 1st advice which was to build residences using our gems... Thanks very much Bleubyte. please next time, warn us so we have time to put on some vaseline and take our pants down: might be less painfull...Quote:
Originally Posted by koljo
most people have had the issue resolved by killing the excess pop (or a little over that amount) as recs on an adventure. So if you in excess by 100 population, kill 125 recruits on and adventure.. It worked for me.
I never had any excess pop, but sacrificing troops on an adventure did "fix" this for me aswell.Quote:
Originally Posted by jollyfog2012
So still no word on an apology and some compensation? It's the least they could do when they didn't even bother telling us about the bug fix so we could prepare. Also, they can't really tell us that they didn't expect the problems since they have a test server and testing new updates and bugfixes for problems is what a test server is for.