You are probably missing some recommended or optional Windows updates like VC++ redist packagesQuote:
Originally Posted by VoittoOnninen
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You are probably missing some recommended or optional Windows updates like VC++ redist packagesQuote:
Originally Posted by VoittoOnninen
I get exactly the same -- Game over lol
They won't know how many people can't use the new client, won't be able to contact any of them and after a few days or week most people will resign themselves to looking for a new game to play. Maybe that was their intention of course
Looks like it. BB have really screwed us over this time.
would be nice if somebody from bb could respond on here - even if it is just to say they are aware and are investigating. i hope they are working this weekend with so many unhappy customers
yes they did 125% on the gems took the money now cant log in
that file is in my C:\Program Files\Common Files\microsoft shared\ClickToRun directory
Works on Win 7.Quote:
Originally Posted by ApostolisM
Same thoughts. They could have left dual login - both browser and client - for as long as browser works, so anyone can chose.Quote:
Originally Posted by dreaduk
Which browser are you using?Quote:
Originally Posted by Norton_C
For me, doesn't work on win7 64bit firefox, win10 64bit edge or win10 64bit firefox. Always hit the "Cannot update" error message. So that's me out until that is fixed...
ChromeQuote:
Originally Posted by evilgreenie
I'm using win10 64bit, tested with chrome, firefox and edge - no success. Even cleared all chrome cache and restarted computer. Still not able to launch the new client: https://prnt.sc/w5jjyj
Hope you able to do the migration rollback.
some needed to change browser combatÃble setup before it worked have you tried doing that?
Thats exactly whats happening to me same message same eventsQuote:
Originally Posted by Mosquitonado
Find the TSO client icon on your taskbar, right click, and right click again on client.exeQuote:
Originally Posted by Rosejane
Select properties (see image 1)
In Compatibility -> Change high DPI settings, set "High DPI scaling override, Scaling performed by: Application" (see image 2)
Close the client and restart it.
same problem pls help us already god.......Quote:
thats exactly whats happening to me same message same events
why dont BB come on and tell us they have messed up
put the old log in back have a dual log in till this is fixed
4 hours and still no response from support. It's not like it's a problem that all of Steam are shafted I guess.
+1Quote:
Originally Posted by kevinblack
I can't get the new client to do anything at all. I get error messages when I run the installer and although I get a message saying that it has installed correctly, when I click play I get absolutely nothing. So I have let my guild down by missing the GQ, missed my log in bonus and can see no way that I'm going to be able to play this game agai until BB put the old login back in place preferably before the new event starts on Monday.
I am using Win 7 64 bit and Firefox. Come on BB!
I instaled new client but it was not working .. then i tried to uninstall it and bugger deleted half of my hard drive . Now i cant log in at all!!
I've got an iMac so this will probably results in a game over :(
Can't start the game. The client freezes during loading the game and become not responding. Windows 10, 64bit. Chrome browser.
UPD: finally made it. After rebooting
are BB all hiding come on and tell us what you are going to do
It can take several minutes to load the game on the first run, depending on your connection speed, as it has to load all the game assets. I would give it 20 minutes before declaring failure.Quote:
Originally Posted by IvanKu
yep, seems I had the same issueQuote:
Originally Posted by zygotes
I'm unable to get it to run either.
I keep getting the "Unable to update client" error message
I downloaded the program and did what was told in the instructions. Once the game is loading you need patience. It took 10 minutes or so to download my island and from time to time i got the message "program does not respond"... but eventually i could start the game. (i hope the next time, loading times will be shorter, however....)
So : if you dont get errors while downloading/installing, be patient.
Let's see how playable the new client is.
i am running windows 10, 64 bit,and i have been trying for hours but still the same pop up message update client,i cant believe they have not posted up anything about it,
agree
Game generally slower, fing excelsior bugged as does others and I hope you aren`t tight on memory as even switching off adobe and Pinky I`m getting out of memory errors when I try to load another web page eg adv guide. Will now definitely have to upgrade the ram to play the game upto 8
i play 4 games over 14 tabs with just 4gb and a quad q8300. no issues hereQuote:
Originally Posted by megadethmaniac
Same as the people that released Cyberpunk 2077. They seem to try and wait it out…Quote:
Originally Posted by kevinblack
+2Quote:
Originally Posted by kevinblack
Avast now blocking Posssible threat IDP Generic
It's certainly not slower (quite the opposite in fact), and although I do have 8GB it's "only" using around 848MB. I'm actually working at the moment so have Chrome open with multiple tabs (over 500MB of memory used by itself) plus various apps including Zoom.Quote:
Originally Posted by megadethmaniac
I did find it much faster after I closed it down from first install, others have mentioned this also.
Edit: Excelsior does work but doesn't show the animation.
So whitelist it.Quote:
Originally Posted by megadethmaniac
Not a cats chance this actually happened.Quote:
Originally Posted by BrownGuy
Hi. I get an error after clicking "Play now":
"Adobe AIR: Initial content could not be found for this application. Try re-installing or contacting the publisher for assistance."
Tried reinstall, but same issue. :(
Same for Linux. Not everyone uses Windows. There are going to be a lot of very upset Mac and linux users out there!