Unplayable.

On my ticket the have responded that issue has been solved. This is very ridiculous.

Pizdec. Third day cant login or play.......

Quote:

---

Originally Posted by Solthariun

Same issue with this. I sent a ticket on Friday and only received a response a few hours ago saying they closed ticket since I have "RESOLVED" the issue when they haven't even bothered to look into it. Ubisoft Support is completely useless.

---

If its not resolved you just click on mail it gives you options for more information. Trust me when i know what you are going through with that.

Give them time to get computors loaded up and let them go through all the forum pages. HAPPY MONDAY everyone lol.

a shame they have not sorted out the issues with sandycove. The server has a long history of server specific outage and you would have thought that moving datacenter and upgrading ervers would have been the best opportunity to solve the server specific issues

On EU Sandycove we are in low mode since Friday afternoon... Possible to play only starting at... Midnight...
On German servers it's the hell since Thursday... and dozen forum pages of complaints, totally justified... but a BB to answer they know the problem and they are working on... even on Sunday...
On French servers... surprising... but ... no issue...

Here, on BB side... No one...

We are only on event... what a relaxing game !!

I've had issues with loading for 2-3 days, it freezes 3/4 through loading screen, eventually it goes into game for a few seconds before throwing you out, it is unplayable, and right in the middle of an event, useless.

I have a great respons on my ticket:

Hi there,

Thanks for contacting The Settlers' Online Customer Support.

I'm sorry to hear about this login issue. This matter has been made aware to our development team and it has indeed been addressed.

I do apologize for any inconvenience caused and hope for your understanding.

I will close this ticket for now. However, rest assured that your report has been forwarded to our team.

​​​​​​​Thank you for your patience.

Kind regards,
Paul



DONT CLOSE IT WHEN ITS NOT RESOLVED!!!!!!

Can't get a connection for more than a second, if I'm lucky, unless I was up at 05:00 and then I could connect.
It was the ONLY weekend I could have actively really played for this event, had three MCCs lined up ...
What a waste of Prem and PFB ...

Again can't log in at all, loading ends with hammerman. What is BB doing? Starting to get annoyed a bit. :) Thought if they done nothing during weekend they will be all over it at least on Monday. Apparently not.

0935 monday, still unplayable