No, as you will get your gems back if you reset, you still "have" them. But i agree with you, we should have that option. Game is unplayable.Quote:
Originally Posted by Sir-Gary
Printable View
No, as you will get your gems back if you reset, you still "have" them. But i agree with you, we should have that option. Game is unplayable.Quote:
Originally Posted by Sir-Gary
zone crashed bug is again there cooooooooooooooooool
I just got mail from a friend who had turned down the kind offer to reset their L50 account to L1 and had been promised (twice) that a maintenance would sort the problem. Guess what....... Another totally disillusioned player at the end of their tether.
Well if he reset he should get everything he needs to rebuild fast, including the xp for lvl 50 and everything he had in store, they keep a record of everything you have so it would be a case of killing the bandits on the island and building, I know as I did this from lvl 40, bit of a pain, but it looked like the only option if you want to keep playing, I was told many times it would be fixed, but I don't really think anyone looked at my zone.
This is interesting.Quote:
Originally Posted by Steve1077
This is from support just a day ago:
Quote:
Originally Posted by Support
If they gave xp it would be instantly back to L50? Not reset to L1???
I am getting this "there was an error detected on this zone. Please try again" every time I try to enter the game. I was putting down wheat fields and a noble residence when it crashed... This is the first day in a while I have been able to get online due to work and having a poorly child, and I can't even get on, very annoyed! Sort it out :( It may come back at 2am but thats no help to me!
Same problem, did some rework on my island and also got "there was an error detected on this zone. Please try again later". First time i had this and searched the forum just to find out this was a common problem. Hopefully I can get online tomorrow.
I have this problem too, never know what's happening?
is there a solusion to this problem already??
Hey all, If u get the error the only solution is to wait till 2a.m. the next day, some cannot get back permanently!
There is a way round it though, I have not had the zone error msg since I tried this method and it has now worked for others! Ive had it twice.
If u buy anything from the shop ie, dec, building etc or get any building/statue in a reward or if u even demolish something to put somewhere else always "Refresh" your server.
I have moved/placed decs, nobles, watermills but ive always refreshed first and thankfully it hasnt come bk. This may not work for everyone though!
Support eventually sent me the silo I think I lost when I was locked out by the zone error after placing the silos I got with gems in the half price sale. Fair do's on that as I was honest that I was unsure and could not prove it. Sadly when I placed the new silo I got ... you guessed .. locked out by the zone error. I'm off to play some WOW.......
Hey ... back in already :)
"Server zone error" this is a joke this is my 3rd time getting this error, this time its cos i was moving my silo's to a better position. Why-O-Why will BB not sort this prob out, this is the 18th page on this thread surely this is a priority now as its happening too many times to players of which if there were none BB would have no game. So keep the players happy and sort this out ASAP BB
I can see that this error is on server for almost 15 moths, and some script unlock it each day somewhere around midnight. Why it is not possible to make this script available as a redeem code and give each player chance to unlock his/her account without whole day waiting. It seems that mostly it happens when building/moving buildings bought by gems, so it is not big motivation to invest real money in this because of impossibility to build them and even play for long hours...
My Zone has crashed all day and still cant get in i was moving a noble house making room and it happened
This has happened for the past 2 consecutive days now, I only put a wheat field down and it crashed again. I can't wait till the 2am fix just so I can do something as simple as place a wheat field then have to wait 24 hrs before I can log in to my island again. What happens to adventures, will I get an extra day to complete them ??
You can always try contacting Support as wellQuote:
Originally Posted by PSwift
Server zone crashed near Mayor house....i was trying to move my black knight near Mayor house.
Thanks for your reply, I contacted support yesterday. Just anxious to get back on my island.
Suport helped me ....i thought they fxed that area so i tried again....big mistake
Well this has happened to me, today, on a weekend. No settlers for me until tomorrow!
More than 1 month without playing for this bug... Many thx and congratulations for stealing my money!
Have you spoken to Support about this?Quote:
Originally Posted by Giorgione
I had this problem, as did someone else i knew. We both raised a ticket with support and the problem was fixed by the following day.
And again today! 2 days in a row! Not happy :(
I get Zone server crashed.. when I try to login...
anyone know what is happing, and what do I do with my adventure ?
I've encountered the Zone error before, but it usually sorted quickly. But not this time. Cache clearing hasn't helped. Nor swapping computers. So I am going to contact support and see if they can help.
completed 4 winds this morning
placed water weal
message 1 ( anomaly detected in zone refresh )
message 2 ( zone has crashed try again )
message frome G,chrome ( this page is in check do you want to trancelate ) no ( page in English as it always is
locked out since
I had just placed a golden bench and got the "server zone crashed" message...now what?
Follow these steps in order, that should help fix the problemQuote:
Originally Posted by Spudgunz
1. Clear cache and maybe try with an alternative browser
2. Wait until 2AM GMT, a script runs that might unlock it
3. Contact Support
Sometimes it gets fixed the next day, other times it will never get fixed, I waited like 5 weeks, but I'm happy to say a nice man from support helped me rebuild my island after the reset, thanks Michael.
I can't load the game
http://prntscr.com/wqtkx
server zone crashed
i have the same problem ... :(
Don't forget to follow these steps in order, that should help fix the problem
1. Clear cache and maybe try with an alternative browser
2. Wait until 2AM GMT, a script runs that might unlock it
3. Contact Support
I have the same problem. the "SERVER ZONE CRASHED" come yesterday just when I move e silos.
I have cleared the cashe
I try to change browser
I wait until 2AM GMT
I have contacted the support...
nothing happened...
May be something happen in my production...
If you've contacted Support they should get back to you about it soon
Tank you peck_ed, but I am a little bit in fibrillation... tomorrow morning start the easter event...I will find my island completely destroyed..or exhausted..Not a good starting...
Same here...3 days now out of the game...Tech support is trying to fix the problem...They also suggested me to reset...I am at level 41...NO I won't reset, I think I will bye bye settlers and never return again...EPIC FAIL...
http://postimg.org/image/4hjozl1el/
PLEASE help me
T H A N K S !!!!!!!!!!!!!!! working again
Hey KumeJr, I have moved your post into this thread as it's the correct place for it, please try following these 3 steps
1. Clear cache and maybe try with an alternative browser
2. Wait until 2AM GMT, a script runs that might unlock it
3. Contact Support