Printable View
https://i.imgur.com/qXxgxMR.png
Trade history: I did not buy 4 lots. (x4) I bought 1 lot: See the timestamps.
The "Lot" column here is obsolete since you can buy only 1 lot. If you sold something it shows the individual lots sold as individual trades to the individual buyer..... Who cannot buy more then 1 lot.
After getting only the hammerman on my 64-bit "real" computer following the 4th August maintenance, I dragged out my old 32-bit laptop and fired it up.Quote:
Originally Posted by Xyrin
Did the Java Update and then fired up Chrome.
Tried starting thesettlersonline and got the same as Xyrin, Greatdane247 (known 32-bit users) and others. (As above)
Went into the Java Control Panel>Security settings and added https://www.thesettlersonline.com/en/play to the Exception Site List, refreshed my browser and the JavaScript error changed to "Uncaught RuntimeError: memory access out of bounds"......
It would seem that the JavaScript errors are related to unhandled conditions specifically with 32-bit architecture in the JavaScript coding?
~~~~~~~~~
and I suggest yet again as I CAN get to tsotesting2.com/en/play and successfully start the game on my 64-bit machine, I'd strongly recommend that these scripts/parameters/timeout-settings/error-trap-defaults are used as your model to get production and tsotesting restored from their hammer man problem for at least the 64-bit users.
Hi BB_Trafffer,Quote:
Originally Posted by BB_Trafffer
I sent you a private message a number of days ago now as requested, but until now apparently it remains unread. It would be nice if you responded to it,
Thanks in advance,
DLCatlord
Please check here.Quote:
Originally Posted by DLCatlord
Again, please note that this thread is for bug/issue reporting only - please do not use it for discussion (we have few threads available in the forum for discussion).
It is very important to use a TEMPLATE when reporting any bugs/issues.
My Trade Office History looks similar to Cheetah2's
I'm not interested in somebody's else's trading History, only mine and it doesn't show.
By the way, Hi Cheetah2 :)
Quote:
Originally Posted by Cheetah2_777
check screencap
Same with chat, you need to reload the entire game for chat / trade history to appear.Quote:
Originally Posted by Sandycat
Is there a fix for this - uncaught exception at jsSTack Trace - I cant log in and many others can't as well.
Just out of curiosity Schlipps, is your computer system a 32-bit version? I get that error if I try using my 32-bit laptop, and the only members of my guild with the same error are also 32-bit system folk.Quote:
Originally Posted by Schlipps
Have you got a friend or family member with a 64-bit system to see if you can connect via their hardware?
Not sure if this has been reported before (Sorry if it has) or it's a new one....
... But the Trade-Office History tab no longer shows the users very own history like before. It now shows recent activities within the Trade-Office. Ie. other users trade deals.
Screenshot provided below.
Generic template:
• How did the error manifest itself?
There are multiple issues detailed below (with screenshots where appropriate)
• Date and time - When did the problem occur?
Every day, all the time
• What did you do last?
Not relevant – these issues are clear and obvious and easy to reproduce.
• Did the problem occur more than once? Can it be reproduced?
Yes – see screenshots and steps all listed below.
• Have you already done the first steps?
CTRL+F5 forced refresh makes no difference. Problems have persisted since Unity version went live.
• Have you cleared your cache and cookies?
Yes
• Can you take a screenshot of it?
Yes see below.
• Which operating system do you use (Windows, Mac OS, Linux, ...)?
Windows 10 (x64)
• Internet provider / Internet speed:
Several: 350Mbit normally and others 100Mbit, 30Mbit all the same!
• Internet access (LAN/WLAN/UMTS):
WIFI and LAN (no difference)
• Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
Not really applicable/appropriate for each issue! It your need specifics, Im willing to help out.
• Which browser AND browser version are you using?
Edge 92.0.902.73
Chrome (latest)
Chromium 71.0.3578.98
Firefox 90.0.2
Now for the specifics:
NOTE: Problems all seem consistent across browsers (Edge, Chrome, Firefox)
I’ve held off for several fixes, but the game is still so much more painful (even after today's update – although the fix for the bulk mail/loot collection is much appreciated!)
I thought I’d wait until after today's update to send these through in case you had fixed any of them.
I guess you know probably about all of these issues (none of them are show stoppers, just annoying that such regressions still exist) but just in case you don’t I thought I’d list them all…
1. After a geologist finds a mine-able resource, in the old client/flash, the resource would be visible making locating the resource and placing the mine easy. In the new unity version, the resource is not shown – just a blank spot where it should be (note if the geologist has special abilities, the gold leaf IS floating above the empty resource!)
Screenshot [SOL1] Attachment 7522
When you actually select the iron mine, the resource does become visible, but it always used to be visible prior to selecting the mine to build!
Screenshot [SOL2] Attachment 7523
2. Items for collection/event up-gradable buildings still show as ready to collect/upgrade AFTER collecting/upgrading them…
Screenshot [SOL3], [SOL4]
Attachment 7524Attachment 7525
3. Star menu, sending explorers – still not right – missing/not registering all clicks, not highlighting the selected treasure search (the old client used to keep the selected button highlighted in a burgher colour (like the hover colour) – not a major issue but along with missing clicks it makes it difficult to see which search is selected!
I suspect the missing clicks are because the animation of the explorer window s very slow (still) so the click is sent slightly before the window is positioned. Why animate this (especially so slowly)!
Also the tool tips obscure the actual button that’s being hovered over (although t does seem to click through OK)
Screenshot [SOL5] Attachment 7527
To be continues (as I can only attach 5 files sigh!)
.... Continued
4. Guild chat appears to be broken (again)
Attachment 7528
5. Scrolling the trade window (trade between friends) once notch of the scroll wheel scrolls 1/3rd of a line – making it very slow to scroll down to the item you want to trade. Clicking the scroll bar seems to scroll a whole page at a time – which is too much – a nice in-between – one wheel “notch” should scroll one line of items! We don’t need slow “smooth” scrolling!
What is worse, if the mouse pointer is over a GAP between items, the wheel does not scroll AT ALL – so you can start scrolling, and if it happens that scroll causes the cursor to be in between items, then continuing to scroll fails until you move the cursor!
Attachment 7529
EG: Wheel wont scroll when cursor is here!
6. While noting the above, I received a trade request, but in the mail box the top message had two messages in one line (didn’t manage to capture a screen shot of this). The trade request AND a loot collection were both on the TOP line (I have not seen this prior to todays update?)
7. Moving around my island, still it “slowly” redraws the land, and takes much longer to draw all the buildings that the flash/client ever did.
Attachment 7530
8. EDIT Another one: When creating in the provision house/barracks etc. it no longer shows HOW MANY THINGS you are creating which is a real PAIN!
I need to know how many items I'm creating so I get the right amount (or close to it)!
Attachment 7532
9. Significant problem, the Unity version seems to be using much more CPU/GPU resources.
On my high end systems, it causes my CPU/GPU fans to constant spin and the CPU to always run at high clock speeds – this not only makes it VERY noisy on my laptop (high spec gaming laptop (I7 9xxxx with RTX2060, 32Gb RAM)) but also, it warms up my room more (summer with no aircon and I hate to think what this means for the environment/electricity bills across the whole user-base!!!!
The overall experience playing the game is definitely not what it was before Unity (I’m still trying to send out my explores and do the guild tasks but I haven't done any adventures since Unity – not worth the hassle).
Having said that, it is getting better, just too slowly!
I still don’t understand how the Unity version was released when it was so clearly NOT ready as was blatantly obvious from the test servers and all the comments on the forums before and since Unity was made “live”. If I were to do this in my software development job, I would be fearing for my future, and our customers would rightly be very upset and look elsewhere!
Thanks
Finally managed to get my game to load for the first time since maintenance on the 4th but all I can get is swamp island. Can turn production buildings on and off but nothing else works for me. Have spent hours refreshing and signing in and out but can't get it to load completely. Have done the clear cache and used different browsers but no difference made.
Stronghold x 2
Supposed to be 24/hr at 200% so 12hr; is actually 8hrs; same for all buffs; 8hrs is listed in make step and queue mouseover
https://i.imgur.com/T2AzDpZ.png
https://i.imgur.com/n6WcZwl.png
/ignoreadd /ignoreremove & /ignoreshow don't display anything so unable to verify if the first two work
/help works
Brew produced without input, economy view reflects the same.
https://i.imgur.com/aRK6BFa.png
https://i.imgur.com/VycLxQr.png
https://i.imgur.com/wFdgKJ9.png
Mailbox now has pagination.
Selection filters only work on the active page, not the whole mailbox.
6 Pages of mail:
https://i.imgur.com/zIWRqYY.png
Battle reports listed as available to select as being bold:
https://i.imgur.com/4NvUi1A.png
Selecting battle reports shows no items:
https://i.imgur.com/3r083B6.png
Going a page where there are battle reports and applying filter results in filtered items:
https://i.imgur.com/CvrkUPc.png
And that concludes this week's unpaid, unacknowledged and unappreciated beta testing.
when i select trade mail, the first 2 pages are loot mail
https://prnt.sc/1qx4mx4
Can ANYONE on a 32-bit system get in?
If so, can you detail what your setup is so our 32-bit users have something to also try please?
ok now excelsior is cr4p again, the continuous pauses caused by the zone refresh are driving me batshit crazy.....m and you want us to play an event !!
c'mon BB get a grip
And the hits keep coming....
https://i.imgur.com/6DaEa5P.png
28 produce in pinned, 0 produced in quest book
https://i.imgur.com/SWVUE49.png
https://i.imgur.com/3wM1EVO.png
https://i.imgur.com/q5BoavJ.png
Finally collected mail, now on page 6 of 5
https://i.imgur.com/lVz2bYp.png
Collecting more mail
https://i.imgur.com/9en5hjN.png
115k explorers, nice
https://i.imgur.com/GwM6DJa.png
lol
https://i.imgur.com/qi3URdS.png
WTF?
https://i.imgur.com/MmQcoiP.png
Fresh one 08/09 as BB don't like multiple posts. Been on all day, logged off for 15 mins, come back to this
https://i.imgur.com/c3bUBs2.png
Navigating around achievements window, happened three times, captured the last one.
https://i.imgur.com/kXkTCtf.png
https://i.imgur.com/1HJIn8L.png
https://i.imgur.com/A5vlH03.png
This has happened to many couple of times in different adventures: (short story: if you are sending two generals (or more than one) to specific camp and they will get intercepted, you can not retreat them)
longer version from todays bonaberti:
I sent YGG no 1 to camp x (160 defensive miner and 90 golden guard, the camp in front of the leader that has metal tooth in it) and after that YGG no 2 (the space between them was about 9 red steps). I did not notice before sending, that they will get intercepted. When the info box came to that the 1st gen got intercepted, i could not retreat the gen. Every time i clicked YGG no 1, the retreat box was grayed out (and the actual attack was not even saterted yet, the gen was still walking to the intercepting camp).
Then the YGG no 2... IT was not even at the intercepting area, i clicked the ygg no2 camp, and the lord dracul´s camp opened. zoomed in and clicked ygg no2 camp and again the Lord dracul opened. SO i could not retreat either of the generals. I sent only 1 unit attacks there, so i did not loose much, but that is a big bug if you are sending final attack and can not retreat: big losses.
(And i think it opened Lord dracul box, because LD was the closest general to intercepting camp, i started suspect this after last adventure when that happened, at that time the cloest general to intercepting camp was one of my MMA's and even though i tried many times to retreat my attacking generals, all i got was that it opened the MMA camp.- i cannot remember which adventure that was, but for today the bug was at bonaberti)
* * *
How did the error manifest itself?
See above.
• Date and time - When did the problem occur?
Last time today, around 0.00-0.47 EET
• What did you do last?
See above
• Did the problem occur more than once? Can it be reproduced?
Yes, it has ocurred many times in many adventures, so i think it can reproduced
• Have you already done the first steps?
Please have a look at this topic: Help with Game, Connection Problems
The first steps often fix errors. Did you check if the error still occurred afterwards?
• ANSWER: i haven¨t noticed that this error goes away with those tips
• Have you cleared your cache and cookies?
ANSWER: yes.
• Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
• ANSWER: sadly not.
• Which operating system do you use (Windows, Mac OS, Linux, ...)?
ANSWER WIN 10
• Internet provider / Internet speed:
• Internet access (LAN/WLAN/UMTS):
ANSWER wlan
• Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
• ANSWER i dont see any of the above causes this problem
• Which browser AND browser version are you using?
• ANSWER: firefox, newest version is on use, it does not state version number
Today…
i i was at raid of the nords just about 10 minutes ago. Sent MMA on one camp, that went ok.
I had to retreat the general.
Opened the MMA panel and i accidentally clicked the ”send home” -button.
It worked… so at the middle of the attack, when my mma was walkin to the bandit camp, the mma camp itself startes to retrench and the mma itself started to walk one step forward and one step backward at the screen.
So i refreshed to page… the mma i mistakelny send home at the middle of the attack did not go home – the camp was at adventure island excactly where i placed it. But this is another litlle bug.
Before this game chnge you were not able to press ”send home” button if you had already sent the gen to attack.
(and i had refreshed the game also before i started this adventure and cleared the cache)
How did the error manifest itself?
By giving me a quest which I cannot do at my level. Which really sucks when I've done all the others flat out so I could have time to finish this one before the end of the event!
Date and time - When did the problem occur?
15th September 2021 - around 16:40
Please state here the exact date and time when the error occurred.
See above.
What did you do last?
When I completed the production of 72 wheels and clicked on the new quest in the Celebrathon quest chain.
Did the problem occur more than once? Can it be reproduced?
I refreshed and logged in again and it's still there. I don't think it's the sort of bug which just goes away.
Have you already done the first steps?
Please have a look at this topic: Help with Game, Connection Problems
The first steps often fix errors. Did you check if the error still occurred afterwards?
Have you cleared your cache and cookies?
How to clear cache and cookies can be found here.
None of these are relevant unless a fix is planned I think.
Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
Attached.
Which operating system do you use (Windows, Mac OS, Linux, ...)?
Internet provider / Internet speed:
Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
Which browser AND browser version are you using?
Not relevant
I've already sent my explorers out on the prolonged treasure searches so as to be able to finish the quest. Absolutely gutted. I've attached screenshots with some of my explorers to show you they're out already looking for treasure --- I have 10 out doing this right now, so I would easily have been able to finish however many long addy searches you needed me to do.
I don't expect you'll fix it between now and the end of the event, but can I PLEASE get the rewards I'm due as there's no way I can now level and do all the quests and it's not fair that a Level 54 is excluded from completing the quest chain just because of level :|
Edit : Spoke to BB_Trafffer in game and got the feedback in the extra attachments : Basically the answer is either spend gems, or keep grinding levels until you're level 56 and then finish the quest normally.
How did the error manifest itself?
Hovering mouse over build queue
Date and time - When did the problem occur?
2021-09-28 5:35
What did you do last?
Placed manors to build, tried several times but due to "zone refresh" all places didnt stick.
Did the problem occur more than once? Yea hovering mouse over queue place below first one amount of resources giving back increases every time so that window gets really big, problem "resets" its self if you move mouse away from buildqueue but its repeatable when you keep pointer inside buildqueue.
Which operating system do you use Windows
Images showing how it looks.
https://prnt.sc/1tw8n61
https://prnt.sc/1tw8q22
Yes- that works as intended. There has always been level limits on content, including event content. So some quest will not be awarded to lower lvl players and some quests cant be finished. Good thing about this series is that you can finish it with gems and the gem cost is very much in acceptable range - a few 100 max- esp when you compare it to the eyewatering cost of upgrading buildings with gems.Quote:
Originally Posted by SunlitByways
Gem finish is worth the loot that you get and doesn;t really impact FTP non cash investing players as you can easily collect the needed gems within the game - even when you start with zero at the beginning of the event
Adventures are far too tedious in current environment, thought I'd go back and do a few side quests, how wrong I was.
https://i.imgur.com/LZeM59G.png
No mechanism to pay the required items, can't complete the quest. Persists after relog. Not even a gem complete option. Tremendous. Would like to say I'm surprised. I'm not.
ETA half hour logout apparently required
I keep getting :
"sever init failed" message after i have logged in time varies some time before i have completed logging in, some time after a few hours, mostly if i leave the game screen?
The Love Garden buff does not function any more.
The buildings get no more indication that the buff is activated.
The zone wide buff counter stays zero.
The cooldown timer is functioning though.
https://i.imgur.com/uAoJUM7.jpg
And of course the Love Garden Quest is not functioning as well.
https://i.imgur.com/jGUCK6m.jpg
I am not really sure if I wanted to be bothered reporting this - not had the impression anyone really care to fix anything. But as I dont want to be accused of exploiting a bug I report it here. Can really be bothered being told to clear cache, to sent screenshot even though I did - or to be told that it is a known issue.
operating system Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
chrome Version 92.0.4515.107 (Officiel version) (64-bit)
internet - 1000/1000 (Mbps)- dont remember name of provider and why should you need to know.
Processor AMD Ryzen 5 3600 6-Core Processor, 3593 Mhz, 6 Kerne
And yes I cleared cache - and yes I tried refresh. I have logged in and out and been on other computer.
Since friday night I have had 2 weekly challenges.
This can be seen both in P house and in quest book. I have tried simply solving both to see if it then goes back to normal, I just got 2 new questline.
P- House https://prnt.sc/26eaex2
questbook ; https://prnt.sc/26eago5
This bug is not a huge problem to me - the next 2 I am not going to do - so I just have to see what happens when they expire.
How did the error manifest itself?
Seems Achievements don’t trigger rewards like tributes when completing with certain unit types
Date and time - When did the problem occur?
Been an issue since I started in Jan 2022
What did you do last?
Gave up after trying the 10th or 12th different achievement
Did the problem occur more than once? Can it be reproduced?
Yes. 100% failure rates
Have you already done the first steps?
Tried several different browsers AND the client.
How did the error manifest itself?
I started a practice match adventure, but it 's gone, so what can I do?
Date and time - When did the problem occur?
2022.06.20 10:30
Which operating system do you use (Windows, Mac OS, Linux, ...)?
Windows 10
Which browser AND browser version are you using?
Firefox 101.0.1
How did the error manifest itself?
Sent YGG's to Sleepy Reef
Date and time - When did the problem occur?
01-09-2022 13:30ish BST
What did you do last?
added troops to ygg then sent to adv
Please briefly describe your activities in the game.
only just noticed it, not had chance to try replicate
Have you already done the first steps?
probably have
The first steps often fix errors. Did you check if the error still occurred afterwards?
not yet
Have you cleared your cache and cookies?
always and will be trying a refresh soon
Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
Nope, can't take a screenshot, not even asked what the issue is, I sent two ygg's one normally takes 8 min travel and the other takes 15 min travel, this time one took 12 min travel and the other took 19 min travel, and I'm getting a bit bored of answering these questions
Which operating system do you use (Windows, Mac OS, Linux, ...)?
Internet provider / Internet speed:
Internet access (LAN/WLAN/UMTS):
Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
Which browser AND browser version are you using?
You can find the exact version of your browser as follows:
Firefox.
Menu: Help > About Mozilla Firefox
Internet Explorer
Menu: "?" > "About"
Google Chrome.
Toolbar: "Wrench icon" > "About Google Chrome".
Safari
Menu: "Safari" > "About Safari".
Also kindly add reproduction steps and don't hold back with how detailed they might be.
• How did the error manifest itself?
For example: Always
• Date and time - When did the problem occur?
Since I started playing in 2022
• What did you do last?
I've gone from level 1-10 with it still failing as of last week (w/c 20/03/2023)
• Did the problem occur more than once? Can it be reproduced?
Yes, always fails.
• Have you cleared your cache and cookies?
Doesn't work, also tried on 3 different browsers
The main issue is that when you complete any expedition ( small/medium/large) achievements do not trigger, you are unable to build defences.. Then your island is also bugged and you are unable to build there also. Claiming resources also causes the game to freeze. The quest also doesn’t update (search for a small colony). Players are using the client, so they get an unfair advantage as you regularly see 'built' defences on these islands.
Storm Recovery:
How did the error manifest itself? : While working on completing Storm Recovery: The Provision House will not recognize that the flowers have been picked up, unable to make last buff
Date and time - 5:00 Pacific time (US) on April 13
What did you do last? Collected flowers from island, went back to my island to create buff for completing the scenario
Please briefly describe your activities in the game. Storm Recovery–collect items, make buffs, get rid of vermin, etc.
Did the problem occur more than once? Can it be reproduced?: Not applicable:
.
The first steps often fix errors. Retarted game at least three times, restarted computer
Have you cleared your cache and cookies?: Yes followed directions to clear cache and cookies given in this template.
Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment. Screenshots -[IMG]https://prnt.sc/s--yHaSB3eWO[/IMG]
Which operating system do you use: Windows 10
Internet provider / Internet speed: Xfinity/Comcast
Storm Recovery has been played many times on this same computer setup without any problems.
[*]How did the error manifest itself?
Webbrowser froze when completing foreinge ship weekly quest
[*]Date and time - When did the problem occur?
2023-07-27 @12:30
[*]What did you do last?
Tried clicking the yellow rightpointing arrow to complete quest
[*]Did the problem occur more than once? Can it be reproduced?
Cant be reproduced due to browser freeze so have to reload game.
[*]Have you already done the first steps?
Yes
[*]Have you cleared your cache and cookies?
Yes
[*]Can you take a screenshot of it?
No use since browser is frozen only shows the brown popup which you always gets when completing foreign ship quest[*]Which operating system do you use (Windows, Mac OS, Linux, ...)?
Windows 10 all updates applied todate[*]Internet provider / Internet speed:
Mobile 5G[*]Internet access (LAN/WLAN/UMTS):
Wifi[*]Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
"An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."
[*]Which browser AND browser version are you using?
Chrome Version 115.0.5790.110 (Officiell version) (64 bitar)
Hello.
I deleted some posts that were not a proper bug reports - please remember, this thread is not for discussion. I understand some of you want to share your opinion, but please do so in the appropriate thread. This thread is only for bug reports, and if you choose to report any issue, please follow the template.
You can always open a dedicated thread for X issue/bug, and discuss it with other players.
How did the error manifest itself?
Missing general 4 General, one ar Older gemini General. Returning from Adventure and never appear in Star menu.
Date and time - When did the problem occur?
Today, around 14:00 CET
What did you do last?
Return army from dark gate adventure after winninf.
Did the problem occur more than once? Can it be reproduced?
Once lost general. Yesterday demolished Longboat Warehouse an never appera in Star menu.
Have you cleared your cache and cookies?
No.
Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
No
Which operating system do you use (Windows, Mac OS, Linux, ...)?
Windows
Which browser AND browser version are you using?
Google Chrome