http://prntscr.com/1z5b8d
eventually now lets see if he comes back in 2 days like hes meant to
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http://prntscr.com/1z5b8d
eventually now lets see if he comes back in 2 days like hes meant to
[10:34] BB_Ravel2: For those who still have the golem issue:
Logout and wait half an hour. Try clearing cache and cookies while waiting. Then log back in and if the golem still hasn't invaded your island, let support know, please
Logged out for almost 3 hours and still no golem :mad:
When did you last kill your Golem?Quote:
Originally Posted by Essie69
Followed all the advice. No buffs waiting, logged out, cleared cache, waited 30 mins. Logged in again. Quest is there but no golem and I'd had the previous ones :(
Followed advice. Logged out for ages, cleared cache etc etc etc etc etc .... more etc ... more logging out .... more deleting etc etc etc
Golem due this morning, quest arrived, no golem. So while I didnt have the problem before, now you've applied the bugfix, I do. Great going :(
Well Alpaca, I really disagree with you.Quote:
Originally Posted by BB_Alpaca
I'm sure you share al your info with us. I'm not blaming you or the support guys. Problem is: the developers dont share their information.
Why dont make sure everyone has good information? Players were wondering what was going on, help and most likely support were flooded by questions. And "we're aware and working on it" oooh come on. You're aware of the whisper troubles too, that's BB-code for "it can take ages".
The developers have to do better. If they havent found the problem yet, that is information for us too. Then we know its probably going to take a bit. So once again: I'm not asking for miracles or an immediate fix. I do ask for better updates.
And if you're so happy with the communication, explain this:
"[10:34] BB_Ravel2: For those who still have the golem issue:
Logout and wait half an hour. Try clearing cache and cookies while waiting. Then log back in and if the golem still hasn't invaded your island, let support know, please "
So people were happily anticipating Halloween. The fix might need a kickstart, but.... ah why bother telling people. Just post in in chat, and somewhere on the forum. Lots of people are not going to find it there. Why not post on the login-screen, or an ingame-message? It is a widespread problem, and lots of players are looking forward to fighting golems.
The problem is deep within BB, people dont realise players deserve updates and want to be talked to in a serious way. Not the "you'll find out when it's ready"-method. We want to know what the progress is with problems, what we can expect.
+1 :(Quote:
Originally Posted by ItsaNanny
Great user name : BeerMatt !
::brew:: Cheers!
Update on my previous thread ... sorry but this is a total farce. The logging out, clearing the cache bit seems to indicate you think it's something clashing between our 'end' and yours but that's an obvious pile of tosh (was thinking of something else but guessed you'd probably censor me)! My daughter's golem was due after mine so she asked me to log into her account and check while she couldnt get onto a computer. So I log out of my account, dont change browser, dont clear cache, dont change computer's, just log in with her details and voila, her golem is there with no problems. So I've logged out and gone back to my own account and mine still isnt there.
Is this not telling you that it's nothing to do with us, our browsers or caches etc? It has to be to do with you and I'm really fed up with the constant suggestions that we need to make changes instead of you!
I have to agree, while it is the norm to clear cache, delete history etc etc this has been nothing to do with the client side guys, it is that obvious !
I guess mine will never appear now as out of frustration I have removed the quest just to see if it re-appears
I am sure you will say calm down/warn me, but why is it every event seems to be getting worse as time goes on ? From poor balancing to poor code? <--- If you deny this you are really blind
I had no problems with golems till today. Till the wonderful "bug fix" that has been done last night. So now, even more people don't have the golems. Please fix the thing, it's so frustrating for us.
My first Golem was killed on Thursday by a fellow guild member.Quote:
Originally Posted by peck_ed
It re-appeared Thursday when I logged in at the end of the afternoon, when I got home from work.
That is the last time I have seen a Golem on my Island.
I found my 3th Golem this morning.
cheers :)
Didn't get golem L4. Have quest but no golem to kill!!
As mentioned on the additional maintenance post, the golem fix needed to be deployed in two steps for the types of users affected.
Golem issues should not continue after tomorrow's usual maintenance period.Quote:
The final fix for the Golem re-spawn issue will be implemented during the maintenance that will take place on the 24th of October.
Best,
BB_Alpaca
the additional maintenance post says normal maintenance will introduce the FINAL fix. Which suggests the extra maintenance should already bring a temporary fix.
It's just not clear what the extra maintenance should do. They could have been a bit more clear, and just stated what the 1st part was supposed to do. Was it supposed to bring back golems or not? Or after the suggested log out, wait half an hour, log in-method, explained by BB_Ravel? It's all a lot of guessing and hocus pocus.
The info is just not there Alpaca. What types of users? Smart ones and dumb ones? Skinny and fat users? It's not mentioned at all in the additonal maintenance post.
Same issue for my daughter too. I got the second Golem, but her island did not. Weird.
Quote:
Originally Posted by IcI_U
Golem is missing. This was not happening to me before. Just to report :)
Well my golem has finally appeared.
Also, not sure if this was bug related or not, pumpkins have also appeared as collectables on my island for the first time.
I've had three groups/points of pumpkins in my first login in addition to a nice big golem.
Referring to Prometheos post: Why isn't this information being made more available, more clearly. Why isn't this an 'announcement' at least in that section of the forum (where they are announcing the newest test server information).Quote:
Originally Posted by BB_Alpaca
Also, is there talk of compensation? My conversations with support indicated this wasn't in the plans. Why would that be?
this fix sure 'fixed' my golem. all was fine before but today no golem..
I guess I am out of Luck then, I did end up deleting the Quest in frustration though, not seen a Golem since Day 1Quote:
Originally Posted by BB_Alpaca
I have deleted the quest too, after the golem had not appeared for 3 days after the quest appeared in logbook, hoping the chain would advance. But no golems have spawned since the first one. Wasted a lot of resources already on making marbles, ropes and such. Is there a way to convert them back to marble, wheat and water?
My Golem was appearing fine until the maintenances and now he doesn't show up at all :(
appeared and defeated. thanks.Quote:
Originally Posted by sk3l370n
I have the same problem. Got the event quest but no Golem till yesterday. Now is just No event and no Golem :(
New information just posted by BB_Alpaca hereQuote:
Originally Posted by More4me
Quote:
Originally Posted by BB_Alpaca
When will all the other servers be getting the care packages the German servers were given for the Golem bug?
Wasnt sure to post this in bugs as it was relating to a bug or general discussion.
I have only got 1 golen, but have a hanging quest---Slippery Ground---, i can't finish it, and there are no new Golems
But thanks for The good game :o
Honestly, this new information does not address the issues presented in this forum.Quote:
Originally Posted by peck_ed
1) Golems still not having reappeared (well after 48 hours of the first quest) - Wendel, Bosko
2) Golems have stopped appearing after Maint - Ninth
It also assumes, rather oddly, that all people now with a problem have managed to defeat the Golem but failed to immediately finish the quest. How often does that occur? It is a standard thing to do in adventures and with the collectibles to 'complete' quests (as well as the daily and guild quests) and there is a bright blue reminder to do so. Are there a lot of people that have significant time lags between defeating Golems and accepting the reward?
Finally, is there a discussion of compensation for this bug? Support indicated that such a discussion would happen after the issue was resolved (in order to assess proper compensation). If the issue is not resolved as Alpaca claims, is compensation forthcoming?
Still waiting for my third golem...
Had one for the start off the event, second after the emergency patch and now nothing again, no quest, no golem.
Hi Settlers!
I think i have only had one Golem since the event started and now i don't even have the quest.
Personally my opinion is that its a waste of resources because the amount of marble,wheat and water you need is too much for the reward at the end and now because of this bug i have a fair amount of the Golem bashing items in my star menu that i can't use.
Yes, i have done the so called fixes and nothing.
Maybe it will be fixed in time for christmas......
How many golems should we expect to appear in total?
As far as I am aware there is no limit other than time, but the Golem stats cap at level 5, you can find more information about this hereQuote:
Originally Posted by Manoz
I have posted once before to say no golem after first one. Sadly after all advice and maintenance etc I still have not had another golem. I have not been given the opportunity to collect the extra pumpkins which with my maximum pumpkin fields would have allowed me the opportunity to purchase the grim reaper. Honestly I have given up with the whole thing. I continue to enjoy the economics and adventure side but I will take a holiday from the game during the next and any further events. A very frustrated player - feedback to players could have been better in my opinion.
Might sound like obvious advice here so apologies if it is, but have you contacted Support about the issue?Quote:
Originally Posted by Camalus
Yes three times in total last one after the Two stage Bug Fix, with no reply other than " we will pass this one onto our Devs " I have given up now, sorry but I now understand why people do complain so much even if most of it is just noise in the actual facts they find it is the only way to be heard !Quote:
Originally Posted by peck_ed
tuttuttut haven't you guys learned after 24 pages - they not interested! You can contact support - might get an answer but prolly not, you can post on the forums - same. What you wont get is a fix or a sorry!
and as usual, the response by BB is to give the whole server compensation for the 'mishap'. In a Thesauras, mishap reads to incompetent if refering to BB.
So you had no bug and had the chance to gain more pumpkins than those with the bug, but you get 50 pumpkins anyway. That is just pathetic.
How about specifically recompensing those that were impacted rather than everyone. As usual, too many people in this game benefit at the expense of others.