It's back up now. i'm using ICEDRAGON as a browser. :)
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It's back up now. i'm using ICEDRAGON as a browser. :)
Have an issue......login to homepage is fine, play now button works and goes to the ubi/bb login screen okay...on the settlers login screen i get all the colours of load bar appear in sequence then nothing....just sits there not loading the actual game, has been like this for 2 days now, since the game crashed on me then would not even refresh...had to restart comp etc....i have done all the usual of trouble shootings etc but still to no avail.....in my honest opinion the server has been sketchy since removal of xmas event.....
I'm having the same problem as piggymalone, it was working fine this morning but this evening the bar won't fully load in IE, it loads fully in Chrome but won't change from the bar screen to the game.
Unable to login made me clear cache and cookies.
Then I could login but *play now' button is numb.
No restart of browser or comp makes it work.
->> win 7, FF 26, latest flash 12.0.0.43
While logged in try this link: http://www.thesettlersonline.com/en/playQuote:
Originally Posted by Aos73
That worked just fine. I'll keep it in mind. TY
Who can help me. After login the maps wil not load. It stock by initialising login quere.
cant not log into game
its stucked at loading screen =/
cant load in ,,,,some1 hacked BB again? lol
The maintenance maybe?
Hi Guys,
I was playing the game all ok. But yesterday, I when I went to play "game now" button. I get the white screen of death and nothing happens.
I have tried IE, Chrome and Firefox. All the same issue.
I have uninstalled and re-installed adobe flash player 12. Still the same issue.
Can anyone help please.
Running version 9 of IE, 26 of Firefox and the latest Chrome!!
Please help.
I did and stil the page load til: Fail loading after loginQuote:
Originally Posted by Fexno
guys make sure u got the latest flash upgrade i kept getting botted then chat went on a mad one till i updated -- very important
I'm on a MacBook Air, latest OSX with all updates using Chrome (have also tried Safari) which are both up-to-date, but the game doesn't go past this screen.
What do I do?!
Hi.
I am not very sure, but probably problem is with your browser plugins, Adobe and Flash. It is best to check if your plugins are up to date.
In Mozilla Firefox browser, they are located under Tools->Add-ons menu, and further there Plugins tab.
My browser settings are Adobe Acrobat 11.0.6.70 - Always Activate, and further there is link "Check to see if your plugins are up to date", and there it is possible to check if your Shockwave Flash and Adobe Acrobat are up to date, and update them if necessary.
Other browsers may have different menu names.
Urimus.
Everything appears to be up to date (Chrome keeps Flash up-to-date, but I have double-checked anyway).
Still not working and nothing mentioned about this problem anywhere.
i was under the impression that flash doesn't work on mac's
Is anyone else having problems logging into the game?
I press the 'Play Now' button and all I get is a blue page using FireFox and a white page using Internet Explorer.
The homepage was real slow to load too.
Same, had to refresh when swapping between adventure zones because it locked up, now getting back in is really slow.
I should have posted sooner, 1 hour of trying to login, I post try again and get in :D
Yes I have the same problem as Dan.... will try again later when I get home :)
Hi i have a problem, my settlers wont load to the end, they stop at one point every time diferent and thats all. i restarted comp, reinstaled firefok, try diferent browser but nothing, cann you please help me with some advice ?
Hello,
When I push the Play button I cannot open the game.
I get the message: " unable to load a data file; delete your browser cache and trie again.
I am playing on a Imac and the browser is safari. I have delete cookies and refreshed /deleted cache.
I'v installed the latest flash player.
Last night it was working fine; I'm a level 50 and been playing a long time now, so it would be a
pity to loose all the money I spend; just activated year premium.
I' ve looked at the FAQ and bugs session, but can' t find anything; also on my air book the same problem.
Can anyone help me with this problem?
greetings
[ removed ]
Hi Borg2997,
I removed the personal information. Please don't forget that this is a public forum.
I have the same problem on my Imac
Same problem here on macbook with safari but also firefox doesnt work. Yesterday everything worked fine.
Playing from a laptop and using google chrome, but having the same issue. Yesterday everything was working normally, and since this morning I keep getting that same message after 5 min of playing "client was unable to load data file, please clear cache and try again".
Well clearing the cache allows me to get back into the game, but after 5 min of playing I start to see buildings not loading on the map and a few seconds later the message pops up again. Its no fun playing this game if I have to clear cache every 5 min
oh and yes, have all the latest software updates on the laptop, and seeing that I am not the only one with this problem since this morning, I am guessing BB has changed something for the worse overnight.
Any Mod with some connections able to help out?
Gr Shelob
same here, playing on normal laptop with firefox....
Last night at 3.00 CET , the new settlers day started, I got a new quest, log-in bonus and even a new set of collectibles.
needing to buff a friend, I visited him, but his Island didnt load completely, so i returned to my own Island, wich also had problems loading.
I decided to refresh because i did want to pick up some collectibles before going to bed.
Sadly I couldnt get in again, been trying everything, changing browser, cleaning cache and history, the whole ritual...
Sadly it didnt work, so i went to bed hoping it would be better after waking up this morning.
But it didnt, not on IE or on FF, not after cleaning cache, nothing seems to work.
Sometimes i get a grey screen, where nothing loads, sometimes the game starts loading but stops at the beginning of the bar, sometimes it loads till the end of the bar, but never it starts my Island :(
Once i got this message: http://prntscr.com/2y1kzj
I did do this (not for the first time since this started), but again it didnt work.
I hope it get fixed soon, cause now all mines, wells and fields will exhauste, and my complete goldchain runs unbuffed :(
Greetings DD.
PS working on a Desktop
i'm in!!Quote:
Originally Posted by Marl1tjuh
i had the same problem.
however i was able log on my dutch acc with IE.
and just recently i am play again here with firefox.
havent tried chrome yet again.
i cant see the log in site ??
a lot of funny writing on the log in site
it is the northisle server
BB are you seeing this ??
norfik
The login site, or homepage is the same for all servers. I see nothing wrong with it now. Do you still have this problem?
no after i did clear my cache , i can log in
Mind you you were already logged in, else you can not post in the forum :)
http://www.safeunderdark.com/_assets...unny_heart.gif
Love,
Amy
is the game still running properly? If the game still down , I am ok to wait
I logged in fine just now.
Seeing that you are posting in the forum, I expect that you logged in fine and that the problem lies with loading the game. There was the uplay server maintenance yesterday, not a game update. You couldn't login during that maintenance, but if you were logged in before the maintenance started you could continue playing the game.
So assuming that the game doesn't load for you, where does it stop loading? Can you provide a screenshot, or a detailed description?
hi
I cannot login from my computer. I can login from laptop.
thanks
Hello,
after some fiddling around it seems that my provider's DNS server cannot resolve static14.cdn.ubi.com
Not much I can do about that I suppose ...
Cheers
Hello SirLoxley,
You could try the steps listed here to see if it's the dns cache of your local computer that is causing the issue (instead of your provider) .