i just get blank white screen when i try to log in
http://www.thesettlersonline.com/en/play
:mad:
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i just get blank white screen when i try to log in
http://www.thesettlersonline.com/en/play
:mad:
It's probably still loading or trying to connect to the server. Just wait if the problem persists, submit a support ticket here.
Same problem.
Some sort of the same problem here for the last 10 / 15 minutes, first the page wasn't loading at all, now I can reach the normal loading screen but this msg pops up:
"The Client was unable to load a data file.
Delete your browser cache and try again"
I've deleted the cache but its still isnt loading :(
EDIT: now I just get a white page again
I get the message "unable to load a date file" from time to time. Just ignore it for now and submit a support ticket.
same problems here
cheers
same issue here.
i load the main site, but when i try to launch the game, i only get a blank screen, ive cleared everything, reloded etc, same issue.
this began in the last 30 mins from now.
Same problem here
Screen of error msg: http://my.jetscreenshot.com/1391/20111226-dbyn-65kb
mine is the same, just a white screen
me too, even tried diff browsers.
Same here in FF8 on WinXP Pro - was playing the game - just hit lvl24 so refreshed tab to see "24" under my name and can't get back in - just a blank page and no error messages.
Edit - I was wondering if perhaps the servers are "overloaded": too many users, not enough slots?
I've reloaded and had the same problem as you did. We're gonna have to wait until BB fixes it. In the mean time, your productions are still running so no worries :)
Any idea of timescales? Are BlueByte aware of the problem?
Hi MOD_Seanery - ok about production etc, it has to be a max_possible_connections issue or something similar on the newfoundland server - or MOD_PennyUK has become fed up with us ;) (jk)
yup had an error message pop up several times during play saying that it failed to load something from the cache and i decided to reload the website and im met by a wall of white...
A wall of white? Christmas snow on the browser?
Shame I just got home, let's hope some is on call for these kind of issues.
TBH with it being boxing day i really hope someone doesnt get called in, were playing this for free and what not. i wouldnt want to ruin someones family time, if this is resolved for wed/thurs ill be happy enough. Let the BB and Ubi staff enjoy their holidays we have plenty of time to play in the future!
BB_Azariel was around earlier today.
weeman, at least during the down time our resources will be building up, unlike running the standalone PC Settlers games.
Glad to find out it's not just me with the data cache issue.....did as directed and cleared the browser cache and that was followed with the white screen but now I know it's reported and will be dealt with in due course I'll go and do something that is productive that isn't settler production that is.
<---- seems I joined before anyone invented settlers ;)
Quote:
Originally Posted by TDyl
True, except i was in the process of re-finding my marble quarries lol
SpeedyD - that is interesting, have you checked your BIOS time and date recently :)
When i clicked 'Play' an error poped up saying i had to clean cache and then try again.. i did that and now when i click play the page loads for 2secs and then stops and i get a white page
This is quite annoying. I got the same problem. First I tried to delete my browsers' cache ( tried more than 3 browsers, didn't work at all ). And then the cookies, okay no problem, still doesn't work.The heck, okay tried to delete everything, cookies, cache, saved passwords,etc ... AND STILL DOESN'T WORK ( WHAT THE HELL ) !!! Pissed me off. But yay!Let the staffs enjoy their holidays. Merry Xmas and Happy New Year yall. Cheers.
Well, the productions are still running, but then...the store house will be filled soon....Wasting Resources :)
snap !!! so did I - white screen and Im getting that unable to find file clear cache message too....
Seems to be affecting everyone...
As I recall that message started appearing before the last major site outage :eek:
Jerodev - if that is true, then it may mean bonuses for all (as has happened a couple of times previously when servers have gone down).
Nice :DQuote:
Originally Posted by TDyl
I don't know about the bonusses, I just started playing yesterday. :p
With a join date of January 1970 ;)Quote:
Originally Posted by Jerodev
You could update your forum profile to set that right.
TDyl
Ubi have been very generous to players when the site has been down..and if the site is down for a day it lets you build up MASSES of weapons :D so its no biggy...unless of course youre an addict and need your fix of settlers :P
Same here, just a white page.
Let's hope this gets sorted soon.
I've got Heritage and Rise if I need a Settlers fix while offline; not quite as good without the chat ;) but they'll have to do - or Neverwinter NightsQuote:
Originally Posted by MaelstromJ
You can't update your join date, that's a problem with vBulletin.Quote:
Originally Posted by TDyl
I updated my profile about 15 minutes ago and my join date "suddenly" went from 01/70 to 11/11.Quote:
Originally Posted by Jerodev
TDyl
What is with all the join date Jan 1970 players here??? THEY MUST HAVE CAUSED THIS WITH THEIR TIME TRAVELLING!!!
have the same problem on FF and IE, got only white page
Same here.
All caches clean. both FF and Chrome.
Get whitepage when klicking play
me too!!!!!