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"Server zone crashed. An error was detected on this zone. Please try again."
I have been trying all day with no joy. Does anyone know if this is a server problem or I have contracted the game-ending 'lockout bug' that some peeps have been subjected to lately?
Not a happy camper :mad:
Hi, this is not the 'lockout bug' as you call it, but it is rather nasty.
Contact support straight away, so they can find what crashed your zone, and put it right for you.
Hello Heafrager,
The bug you described only occurs in particular circumstances, I believe BB_Dantesama will elaborate on it when more is known.
Please try restarting your computer, check for any updates and clear your web browser cache.
If your still presented with an error message, contact support and give them a detailed report :).
Best of luck,
Sinister-King
"Server zone crashed. An error was detected on this zone. Please try again."
its been all day.cookies,cache all done.but still the same problem.could u fix this plz...
same problem here, that since the new version...
Hey guys,
We are aware of the issue and are currently working on a fix.
You will be informed on any updates.
Best
BB_Dantesama
Newfoundland is still down.
what the heck have they done to the game?
same here mine down since 11am yesterday 22/11/2012 :(
Ohh a thread that's not actually been locked on this topic! I raised a ticket Thursday night about the error zone issue and I still can't get in and annoyingly I put my 8 gold mines active that night so they'll prolly be empty by the time I get in. I didn't get a response on the ticket other than they are looking into it. The post I did make on the forum got insta-locked by BB.
Can I please just ask for gods sake, delay the Christmas event till after this issue is resolved for everyone. You know there's a problem for some people and there's currently no solution so don't make it worse by bringing the event in and having people miss out on it.
same here went down 11pm uk time 30/11/2012 "server zone crashed" come on guys and girls over a week now and the same thing still going on
sent my army to dp, tried to visit, server zone crashed cant get there so have no army or gens :-(
i have 'locked zone' in my main island, cant go ingame..... will be stuck out all weekend whit all productions runing unbuffed.... (really hoping not, if this happens its a good week lost in resorces..............may need rethink if it worth staying...............
funny, after i made my post, i realised a 'coincidence' in the zone crash errors, alot of ppl complain it appened around 11pm... whit days, and a week+ distance, this was aproximatelly the time i got my problem too
Bang it's hit me too - I shall be very miffed if I lose my gold mines
I too cannot go ingame, is this happening on all servers?
Jep i got the same problem, AND a problem with my build que. every time i put more than one thing in the que. the 2 and 3 item disapere :S
Same here for me, mainisland zone error, on northisle, can´t visit the island to get buffed either, can send trade requests. :-(
maybe Thursday, when they do the usual maintenance you will be able to get into your account...me, from friday I`m out
I seem to be the only person with server zone crashed from sandycove. I am really having to consider wether i will carry on or not the last 2 weeks have been a nightmare logging in now this, i have money in this game just hope BB can sort it out soon. There is no way i am restarting from lvl 0 again.
Got the error also since last night!
http://prntscr.com/l4i2x
I think it happend when the adventure was ended.
i have the same problem :-( also since last night
I have had this problem since yesterday, Newfoundland still down, but the rest of my guild can get in fine. so is it the server?
my game is very unstable today, game has crashed 5 times in 2 hours grrrrrrrrrr.
Things are getting worse not better.
whole weekend ..... all buildings running unbuffed... gold mines destroyed..stocks depleted by now i assume, or will be on monday...its a huge setback.......
Still can't get in here either, been no access now since Thursday night. I forgot that after 24 hours it all stops so there's a chance I've only lost 24 hours worth of buffs on gold mines. Though I suspect all the wheatfields and wells will have gone in that time also, which will be fun to rebuild...not.
Hi mine went down doing Dark Priest adventure the adventures time run out now i have lost 4 generals and grim reaper general + 450 recs 100 cav 100 crossbows
not happy
Still can't get in
Me neither :(
:mad:me neither from friday, but stay calm, nobody cares...
They might have a look now that they should be back in the office.
I`m feeling like in the middle of nowhere....we talk, we listen:mad:
I'm asking you all what do you expect from us?that we keep playing the clown and pretend nothing it is happening? :confused:
i've had this problem before, it was fixed the day after i got in touch with support..
i've played for another week or so fine with no problem, on satday 1/12/12, i had an adventure active and my gold production was turned on..
i had the message again.. server zone error.. this is the second time now..
my storehouses will be empty now and i know i'm not the only person who it's happened to and yet we're getting nothing back in return for all these problems..
in the past i've paid money for gems.. i know for a fact it wont happen again
i have had the same problem since 1st December, friends tell me they cannot even visit my island either. so annoying. hopefully there will be a permanent fix to this problem once and for all.
there is a minimum rule of courtesy, to respond to all this complains
I dont`t expect apologies, they don`t make the game better, but shows minim of respect to all the players who spend time and money on their game
all weekend was nobody here, maybe a few mods, but they can`t resolve all this trubble
TSO technical team is absent...I played many games, but there it was a real feedback when problems occured...I know that`s only a game, but us, players we are real, and our time and money are real too
Quote:
Originally Posted by candyswl
"Server zone crashed. An error was detected on this zone. Please try again."
Meanwhile our islands fall apart, our guilds go without leaders and our login bonuses cannot be collected.
I am one of those people who have spent real money on this game. Come on BB! please sort this mess out.
want my game back pls, server error is very annoying
yeah... and it been half day thro monday and no sign of a solution or any answer from support or BB yet :/ very annoying =(
have had the same problem since saturday. I send a message to support today, will see if that helps.