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i send tiket ([Ticket#UK-2013122811000032]) write to support,and wait.... wait now is 60 days pls fix my general thay dont want to come back
it`s show time but this time only reset
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Well, they sometimes take the scenic route, but this is ridiculous ! ! !
and when time go to 11:00:00 days reset again to 12:23:59 for fast general
and for slow when reach 24:00:00 days go back to 25:00:00 and never come back ;-) it happends
from 20.12.1013 ;-)
+7 days and thay still bug and not fix ;-(
I thought you were joking so I had to look at the screens! Shame really they can't fix that bug...
wow thats a nasty one !!!
stupid question, i'm sure, but have have you followed up by contacting support again using the existing ticket number?
yep i contact suport from time to time using existing ticket number(mean this ticket number) and "" Developers are working on it and we believe it will be fixed soon"" so nearly 67 days
+15 more days noting happend general is still buged and % to be fix is very low (nearly 0)
when my general will be fix ?
Come on BB this is getting ridiculous. Fix this bug ! ! !
i hope to be fix this year ;-) but im not sure will be
...
2 grim reaper = 2 Halloween ;-)
Join Date Oct 2012 ;-)
just give it up and play something else they dont care about bugs or or their customers
my advice, keep mailing till you get an answer…they won't like me saying that…but it is all you can do
Sending more tickets on a subject will not get it fixed sooner. In this case, support are waiting for information themselves and will get back to the player when they have any updates. It's unfortunate this is taking so long, but some bugs do take longer than others to get fixed.
As a general rule, sending more tickets to support on the same issue will actually delay the reply you receive as support have to search for all tickets on the same issue, read them, mark them etc. If all information is in one ticket (under one ticket number), all the person answering has to do is answer, so your reply should be there sooner. You can add additional information to the ticket by replying to the original message received from support (the one letting you know your ticket has been received).
yep i know i send only one tiket ;-) and all information i send was in this tiket
Probably never, they are incapable of doing even minor fixes to this game it seems. Just add stuff that makes you clickfest more and more. Support have their hands tied because they can't actually do anything, just "pass on to the correct department"
80 days from the BUG and nothing fix it
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now is 11.03.2014 bug stay ;-( general is still traviling pls fix it
Seriously BB - it's a disgrace you haven't fixed this for him/her yet.
This would drive me crazy :( I think we should help ddoo99ad keep this thread alive until its dealt with. After all it it happens to one it could happen to any of us so we all have a vested interest in this being resolved quickly even if BB just negotiates with the player a couple of new generals to replace the ones sipping champers in the carribean.
kick
now is 14.03.2014 bug stay ;-( general is still traviling pls fix it
20.03.2014
today general is fix it thanks (take only 90 days)
if you had prem time running at all i would ask for it back if you havent i would ask for compenstation as you game play has been seriously affected
Quote:
Originally Posted by ddoo99ad
Name that general "Odysseus".. :)Quote:
Originally Posted by ddoo99ad