email message received from ubisoft

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10.07.15 14:01
Ramshill

email message received from ubisoft

thye message is as follows:

Welcome to the midsummer night event Share on Facebook

+GIFT
The Settlers Online
Hi Settler,
You haven’t been online in ages, and your storage is full to bursting?

In the upcoming weeks you’ll be given a one-time chance to swap your event resources for tokens, which can be exchanged for numerous valuable items!
Get tokens
To help you find your footing again, we’d like to treat you to the following bonus-bundle:

SNAP YOUR PACKAGE!

To get it, login and enter this code:
6BD-A265-5EF4
We also have one hot tip for you: click here for the best insider‑tricks to kick start your economy!

Thousands of other players are waiting for you!
Your The Settlers® online team

Ubisoft Twitter Youtube Facebook BlueByte
© 2012 Ubisoft Entertainment. All Rights Reserved. The Settlers, Blue Byte and the Blue Byte logo are trademarks of Ubisoft GmbH in the U.S. and/or other countries. Ubisoft and the Ubisoft logo are trademarks of Ubisoft Entertainment in the U.S. and/or other countries. Developed by Blue Byte Software.

You are entitled to access, modify, rectify and remove your personal data pursuant to European Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data and/or any other applicable regulations. For any question or request with respect to this matter, including the unsuscription to our emails, please click here. Or contact Ubisoft EMEA, 28 rue Armand Carrel, 93 108 Montreuil Sous Bois Cedex.

If you don't have a Uplay account, please unsubscribe in your profile.

BUT I have been online every day! so is this just a stupid email or a scam?
10.07.15 14:11
Kit_

try reading this post from bluebyte:
http://forum.thesettlersonline.com/t...ent-newsletter
10.07.15 14:23
god666

its not a scam but i tryed your code before i read your post which gave me trhe gift.
i have contacted support to let them know what happened also asking them to return the gift to you
i am very sorry should have read your post properly first
hope suport can resolve this soon

kind regards
god666
09.10.15 22:57
SmurfAsH

Quote:

Originally Posted by Kit_

try reading this post from bluebyte:
http://forum.thesettlersonline.com/t...ent-newsletter

And still some (old players) get gifts, while others don't..

Quote:

New arrivals: a huge update, and a gift!
10.10.15 00:38
Colyx

Looks like Steam users don't get anything either?
10.10.15 01:15
Smiffy2204

its a nice ty from bb for sticking with the game for so long :)
10.10.15 02:10
Ozzymandeus

Actually that was the exact opposite of its intention. Originally, it was only supposed to go to people who hadn't played in a while in an effort to entice them back, but they messed up who it was sent to and some people who had been playing regularly for years also received it, when they shouldn't have done.

This is an old mistake that, I believe, predates the game arriving on Steam, so nothing for those players to be affronted about. In fact, I'm not really sure why this thread has been dredged up again after almost three months. I think even the folks at BB recognise that this was a big mistake, given the fact that they actually "apologised" for something... which almost never happens... so, unless they subsequently demonstrate a complete failure to learn from the mistake, this should probably be left well alone.
10.10.15 08:22
Dorotheus

You need to have registered your real world e-mail address to get these mails.

As for the thread being dredged up again looks like somebody was too lazy to start a thread about the fact they have not yet received a xxl gift mail.
10.10.15 09:34
Colyx

Mails with codes were sent out this morning (depending on your time zone) - and just a few actually received them.
10.10.15 16:08
Ozzymandeus

Ah... well... perhaps someone should have made that clearer when they necrotised the thread?
(Rhetorical question is rhetorical!)
10.10.15 18:10
lordloocan

Booo, no mail for me, I sulked for all of 5 seconds. Incidentally, these codes are single use so no real point posting them; unless you want to lose the goodies to someone else.
11.10.15 04:05

So just a question. Will Steam users ever be able to get this halloween gift? It seems kind of unfair how this game has been shown to me through Steam but I'm not able to enjoy the full experience.
11.10.15 20:17
Xibor

Quote:

Originally Posted by Ozzymandeus

Actually that was the exact opposite of its intention. Originally, it was only supposed to go to people who hadn't played in a while in an effort to entice them back, but they messed up who it was sent to and some people who had been playing regularly for years also received it, when they shouldn't have done.

This is an old mistake that, I believe, predates the game arriving on Steam, so nothing for those players to be affronted about. In fact, I'm not really sure why this thread has been dredged up again after almost three months. I think even the folks at BB recognise that this was a big mistake, given the fact that they actually "apologised" for something... which almost never happens... so, unless they subsequently demonstrate a complete failure to learn from the mistake, this should probably be left well alone.

I remember it happening before.... two people in the same household who play EVERY day at the same time each morning and at the same time each evening for a year, and I got the voucher code and she didn't.
Based on the extreme reading of the fine print in the email it seems to be tied to those who have a UPLAY account - I'm not sure how I might have
managed to get one, but I guess I did.

I just split my reward with my spouse because it didn't seem fair to me that I got it and she didn't. I find the whole thing completely bizarre (just like last time).

(just had a thought. Do those that got a voucher email play Anno? Or another BB game? I wonder if that is it....)
12.10.15 13:43
SmurfAsH

Quote:

Originally Posted by lordloocan

Booo, no mail for me, I sulked for all of 5 seconds. Incidentally, these codes are single use so no real point posting them; unless you want to lose the goodies to someone else.

I really don't care about the stuff.

Quote:

Originally Posted by Ozzymandeus

Ah... well... perhaps someone should have made that clearer when they necrotised the thread?
(Rhetorical question is rhetorical!)

Let's see.. I wrote..

Quote:

Quote:

Originally Posted by Kit_
try reading this post from bluebyte:
http://forum.thesettlersonline.com/t...ent-newsletter

And still some (old players) get gifts, while others don't..

Quote:

New arrivals: a huge update, and a gift!

Key words: "still", "New arrivals" and "a huge update"

Quote:

Originally Posted by Dorotheus

You need to have registered your real world e-mail address to get these mails.

True, but not the whole truth - it's need to been registered long time ago.

Quote:

As for the thread being dredged up again looks like somebody was too lazy to start a thread about the fact they have not yet received a xxl gift mail.

Nope.

Quote:

Originally Posted by Ozzymandeus

..
This is an old mistake that, I believe, predates the game arriving on Steam, so nothing for those players to be affronted about. In fact, I'm not really sure why this thread has been dredged up again after almost three months. I think even the folks at BB recognise that this was a big mistake, given the fact that they actually "apologised" for something... which almost never happens... so, unless they subsequently demonstrate a complete failure to learn from the mistake, this should probably be left well alone.

Yes, this was "dredged up" to point at yet another BB "complete failure to learn from the mistake".
12.10.15 14:35
Ozzymandeus

Quote:

Originally Posted by SmurfAsH

Key words: "still", "New arrivals" and "a huge update"

Yes, this was "dredged up" to point at yet another BB "complete failure to learn from the mistake".

Yes, I get that now...

...but it was not immediately obvious, especially to anyone who had not seen the mail you were quoting from, like me!

Key words: "clearer", "rhetorical"

Quote:

Originally Posted by Xibor

(just had a thought. Do those that got a voucher email play Anno? Or another BB game? I wonder if that is it....)

I don't play any other BB game, so that's not it, as I got the voucher from the Summer (non) event and, after checking my email more thoroughly, I have now found the gift mail that seems to have prompted the thread's resurrection.
12.10.15 16:24
Dorotheus

Quote:

Originally Posted by Xibor

(just had a thought. Do those that got a voucher email play Anno? Or another BB game? I wonder if that is it....)

The mails in my case certainly predate my signing up for Anno online, and I still get them for my now dead accounts on other servers which use newer e-mail addresses than the one I sign in here with, which have not been used to sign up for any other BB or Ubi game.
16.10.15 16:29
Timothy_Lee

I intend to reflect the similar voucher code problem (Steam user, registerred on 13th Sept, with no voucher code email received) and find this thread.
So what's official explaination? Steam users like me, do not meet the condition of getting a voucher code?