The gem shop is not loading up. I don't think it is just me.
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The gem shop is not loading up. I don't think it is just me.
same here.
logged back in 9 hours later and it was working.
love it, BB throws us a happy hour and then stops any gems from being brought .... clever .....
Bought gems they haven't shown up.....
If you bought Gems and have yet to receive them, please contact our Support Team (via the contact form) who will resolve any outstanding orders.Quote:
Originally Posted by MaelstromJ
Did last night...still no sign of my gems.Quote:
Originally Posted by BB_Saqui
Thursday and still no gems......
Pretty disgusting that after 5 days he's received no response and no gems. So BB just take people's hard earned money now and give nothing back?
I'll let pay pal sort it out I've referred it to them...
Investigations like these can take a bit of time, mainly due to the fact we wait for responses and information from the payment provider themselves e.g. PayPal. Please be rest assured that we haven't forgotten about it, and aim to resolve it as fast as we can.Quote:
Originally Posted by MaelstromJ
Could someone respond to the message sent by paypal to resolve this issue please ...they sent it on the 15th.....don't mind me Ive only been out of pocket since the 10th - still it was only a few quid screw me eh ??
If you'd like to contact Support, please use the contact form to make a ticket - the forum is not the place to do this. As this thread has derailed from its original subject, I'm closing it.Quote:
Originally Posted by MaelstromJ