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The following data is required:
Did you have a waiting quest "Easter preparations"? no
Have you already logged out for 20 minutes from the game?yes and cleared cache etc
When did you first receive the first quest of the Easter quest series?monday the 15th at start of event
Which browser do you use? opera Version:58.0.3135.127 and chrome Version 73.0.3683.103 (Official Build) (64-bit)
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? 10am cest on monday 15th
Which browser do you use? Firefox
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? 11am cest on monday 15th
Which browser do you use? Firefox
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same as above but on google chrome
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? about 4 hours after the event started
Which browser do you use? Firefox
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? 11am BST on Monday 15th
Which browser do you use? Chrome Version 49.0.2623.112 m
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? can't remember exact time, but before 14:00 BST Monday 15th
Which browser do you use? Chrome
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? around midday UK time on the first day
Which browser do you use? Chrome
I will send this info to support, but no doubt I'll just get an automated 'ticket closed' response as I always do. I dream of a day when BB can run an event without major bugs. I've been playing 7 years and struggle to remember a single one.
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? In the first few minutes after the event started
Which browser do you use? Chrome/Opera whichever manages to log on.
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Did you have a waiting quest "Easter preparations"? No
Have you already logged out for 20 minutes from the game? Yes
When did you first receive the first quest of the Easter quest series? about 4 hours after the event started
Which browser do you use? Firefox