Originally Posted by
Xibor
I concur. I noticed it earlier being in NZ but the notification was not up early enough for players in all time zones. Remember most players play. They don't tend to notice the main page unless they have logged out (for the most part to go to bed) and then see the main page when logging in (the wary ones of us make sure to refresh the page to see the current news). Only then might you notice.
Since there was no reason/details given one can only speculate. But being part of an organization where customer outages are not taken lightly if we are forced to have to down part or all of our services this is coordinated with the customers long in advance and with multiple warnings (splash screens, etc.).
If it's an emergency of course you do the best you can and sometimes there is no choice, but by definition a "maintenance" is a scheduled set of BAU and should be anything but a surprise.
Many are adjusting back to normal after the end of the event and preparing for Halloween which is coming very soon. A 12 hour outage is not a good look right now.