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Type: Posts; User: BB_Trafffer

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  1. Replies
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    Hey Settlers. Back in the time when we...

    Hey Settlers.

    Back in the time when we implemented the temporary client, some players could not play at all, because the client did not support their OS. We still decided to host the events based...
  2. Replies
    4
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    123

    The in-game shop is available all the time, and...

    The in-game shop is available all the time, and gem sales are optional. You don't have to buy anything if you don't want to - but there may be players looking for these extra gems. This is similar to...
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    345

    This issue is known to us, but thank you for the...

    This issue is known to us, but thank you for the report - they are always relevant to our development team.
  4. I made it clear in this thread earlier: this is a...

    I made it clear in this thread earlier: this is a bug and we are working on a fix.
  5. Replies
    156
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    8,532

    I really like how sometimes players think there...

    I really like how sometimes players think there is a special tactic, conspiracy, code or whatever in my posts :p

    I know most players take my posts very seriously and sometimes they think that...
  6. Replies
    156
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    8,532

    Out of curiosity, could you please tell me how...

    Out of curiosity, could you please tell me how many explorers you had during the 2020 event and how many did you have during the 2021 event? I am asking about the one you have, not the one available...
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    3
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    Hello halv12. We have a similar thread and...

    Hello halv12.

    We have a similar thread and discussion already here, so I encourage you to continue discussing there, rather than creating a new thread.
  8. Replies
    156
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    8,532

    Dear Settlers, We heard your comments about...

    Dear Settlers,

    We heard your comments about the upgrade costs of the winter residence.
    The upgrade costs of 4500 presents and 4500 grout for the Winter residence are balanced as intended for this...
  9. Replies
    8
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    343

    If the issue will remain, please contact our...

    If the issue will remain, please contact our Support Team.
  10. Replies
    18
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    770

    Hello. We are aware of this situation and the...

    Hello.

    We are aware of this situation and the team is investigating.
  11. Replies
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    16,298

    Yes, I play using the web version.

    Yes, I play using the web version.
  12. Replies
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    485

    Thank you for the reports. I forwarded this to...

    Thank you for the reports. I forwarded this to our development team.
  13. Replies
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    174

    Hello! Did you check your Quest Book, if you...

    Hello!

    Did you check your Quest Book, if you have any adventures active?
  14. Replies
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    438

    Thank you for the reports - the team is...

    Thank you for the reports - the team is investigating.
  15. Replies
    141
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    16,298

    You can play the game using your web browser. The...

    You can play the game using your web browser. The client is no longer required. You can simply press "Start" on our website, and the game will launch.
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    8,532

    The team is still investigating this issue. I...

    The team is still investigating this issue. I know many of you are waiting for the update and I will share it as soon as it's available.
  17. Replies
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    8,910

    The maintenance is over now. Please let me...

    The maintenance is over now.

    Please let me know, if you still can't login.
  18. Thread: game down

    by BB_Trafffer
    Replies
    15
    Views
    561

    We already have a topic about this issue here...

    We already have a topic about this issue here, so please continue in the already created thread.
  19. Replies
    166
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    8,910

    Hello Settlers! An emergency game maintenance is...

    Hello Settlers! An emergency game maintenance is scheduled for today. This maintenance aims to resolve the recent login issues with the game. Please check the details on our website. We apologise for...
  20. Replies
    166
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    8,910

    Yes, it is a global issue, other instances also...

    Yes, it is a global issue, other instances also have connection/loading problems. The technical team was informed yesterday and is working on the situation.
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