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  1. Thank you for your report! We apologise for the...

    Thank you for your report! We apologise for the inconvenience.
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    The dev team is investigating an issue with...

    The dev team is investigating an issue with "green light" experienced by some players after the update.



    It's just a visual issue, but the dev team is aware of it.
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    No, the technical issue with the Guild Market was...

    No, the technical issue with the Guild Market was resolved with this update. We will activate it in the near future.
  4. This issue should be resolved with today's...

    This issue should be resolved with today's update. If you still experience this issue, please report it in this thread.
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    Maintenance is over, everyone should be able to...

    Maintenance is over, everyone should be able to log in now. We apologize again for the extended downtime.

    We also added more bug fixes with this update - please check out the updated changelog...
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    When the maintenance is finished, you will see...

    When the maintenance is finished, you will see such information on the website and forum. Until then, you won't be able to load/connect.
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    The maintenance is not over yet, but we're slowly...

    The maintenance is not over yet, but we're slowly opening the instances.
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    UPDATE: The maintenance needs to be extended...

    UPDATE:

    The maintenance needs to be extended by an additional hour (15:00 CEST).
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    Hello Settlers. The maintenance is extended...

    Hello Settlers.

    The maintenance is extended by two hours.

    We apologise for this inconvenience.
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    Thank you for the feedback wintertime. You...

    Thank you for the feedback wintertime.

    You can visit our Test Server forum here, and either create a thread with any issues you see or add any feedback to the existing bug thread (example).
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    [Feedback] Change Log 27/07/2022

    Please feel free to leave your thoughts and comments on the Change Log 27/07/2022

    The original post can be found here.

    Happy commenting!
    BB_Trafffer
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    Change Log 27/07/22

    Updates to the Black Market and other bug fixes.

    https://ubistatic-a.akamaihd.net/0034/int/general/changelog/EN_forumheader.png
    27th of July 2022

    NEW FEATURES

    Black Market: Items in the...
  13. Thread: Fair one

    by BB_Trafffer
    Replies
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    2,791

    Thank you for your feedback tiggermama. We are...

    Thank you for your feedback tiggermama.

    We are constantly working on The Settlers Online and based on most player reports, after the recent updates that have been rolled out this year, the Unity...
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    Hello Settlers. Please remember - using 3rd...

    Hello Settlers.

    Please remember - using 3rd party applications that are not officially supported by us is against our TOS. If you are contacting our Support Team for help with an In-Game issue, or...
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    Hello Settlers. Please remember - using 3rd...

    Hello Settlers.

    Please remember - using 3rd party applications that are not officially supported by us is against our TOS. If you are contacting our Support Team for help with an In-Game issue,...
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    Update for the Developers Diary Dear Settlers,...

    Update for the Developers Diary

    Dear Settlers,
    https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png
    we have added the following changes and explanations:


    Event...
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    Please restart the game a few times (6-7) and the...

    Please restart the game a few times (6-7) and the scenario should reappear.
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    The server is online, so please try all the basic...

    The server is online, so please try all the basic troubleshooting:

    1. Clear Unity cache
    2. Clear Web-Browser cache
    3. Clear cookies
    4. Wait about 15 minutes before trying to connect

    Please...
  19. Chat should be working again. Please let us...

    Chat should be working again.

    Please let us know in this thread if you still have any issues with the chat server.
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    Quick update: There will be compensation for...

    Quick update:

    There will be compensation for the recent issues tomorrow - we will also extend the summer event by 2 days.

    We want to apologise once again for the recent unexpected downtimes.
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