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I also have no migration link available on the My Profile page. My options start with Newsletter Admin and no user name next to the words "My Profile" on that screen.

And join those players who lost their accounts and have had to restart from the beginning as support couldn't (or wouldn't?) help them?

I log in to the game via Facebook. When I click the shop I get an error message telling me I have to log in using a Ubisoft account. All new since the last maintenance as this never used to happen.

Phew! Thank God there's a gem sale on! They're taking the p**s now surely?

I had exactly the same issue at exactly the same times. I contacted the support team yesterday and was given all the guides on clearing cache, etc. They didn't mention that they were aware of the...