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  1. Replies
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    Please try clearing the cache (it might still be...

    Please try clearing the cache (it might still be necessary to refresh the loading page a few times after that).

    It seems to have already helped some players who couldn't log in after the update.
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    Update: 18.06.2019

    https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png

    Dear settlers,

    Please be aware that we made the following changes in the developers diary.

    Shotfirer and...
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    They'll always drop Footballs. I edited the text...

    They'll always drop Footballs. I edited the text so there's no more confusion.
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    https://ubistatic-a.akamaihd.net/0034/int/forum/pi...

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_header_tactictal_resources.png

    There are 12 different Tactical Resources which you can use in the Provision...
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    https://ubistatic-a.akamaihd.net/0034/int/forum/pi...

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_UK_header_footballs.png

    The event resource is called Footballs. They can be traded and are listed in the...
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    [Dev Diary] Summer Event 2019

    More information about the upcoming Summer Event 2019


    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/forum_header.png


    Dear Settlers,

    The long-awaited Summer...
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    The event will be deactivated in 2 steps. As...

    The event will be deactivated in 2 steps. As known from previous events, most of the features will not be available anymore during the Removal phase. The deactivation will then be conducted 1 week...
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    http://static.cdn.ubi.com/0034/int/forum/pictures/...

    http://static.cdn.ubi.com/0034/int/forum/pictures/2015_03_13_easter_dd/header/EMEA_EN_header_specialists.png<br><br>

    Adventurous Explorer<br><br>

    <img...
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    [Feedback] Dev Diary: Summer Event 2019

    Please feel free to leave your thoughts and comments on the [Dev Diary] Summer Event 2019 below.

    The original post can be found here.

    Happy commenting!
    BB_Torkav
  10. Replies
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    As we're now concentrating on more crucial...

    As we're now concentrating on more crucial issues, it might take some time to fix this one.

    A temporary solution is to visit a friend's island.
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    Update 12/06/19

    https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png

    Dear settlers,


    We'd like to clarify the following:

    The improvements regarding the Friendship Premium Buff...
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    topgearfan is right, you are allowed to have 1...

    topgearfan is right, you are allowed to have 1 account per server (It means that you can even have 3 accounts on UK servers - one on Newfoundland, one on Northisle and one on Sandycove)
    What you are...
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    [Feedback] Change Log 18/06/19

    Please feel free to leave your thoughts and comments on the [Change Log] 18/06/19 below.

    The original post can be found here.

    Happy commenting!
    BB_Torkav
  14. Replies
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    [Change Log] 18/06/19

    https://ubistatic-a.akamaihd.net/0034/int/general/changelog/EN_forumheader.png
    18th of June 2019

    NEW FEATURES
    The Summer Event will be technically implemented into the game - which begins on...
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    1,755

    Yes, the "boost" is already in place on the Test...

    Yes, the "boost" is already in place on the Test Server.



    Buffs that have already been bought will be affected by the change (as long as they're not already active during the implementation of...
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    Sticky: Are you using one of the workarounds...

    Are you using one of the workarounds?

    It sometimes helps to refresh the loading page if it's stuck for a few minutes (it might be necessary to refresh it several times).
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    [Feedback] Sneak Peek: Summer Event 2019

    Please feel free to leave your thoughts and comments on the Sneak Peek: Summer Event 2019 below.

    The original post can be found here.

    Happy commenting!
    BB_Torkav
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    [Sneak Peek] Summer Event 2019

    Information regarding the 2019 Summer Event on the public test server!



    https://ubistatic-a.akamaihd.net/0034/int/general/sneakpeek/EN_forum.png



    As with any other Sneak Peek, the content...
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    Please contact the Support Team: ...

    Please contact the Support Team:

    https://www.thesettlersonline.com/en/help-and-support

    (contact form at the very bottom of the screen)
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    Were you able to log in eventually? Usually this...

    Were you able to log in eventually? Usually this screen quickly changes to the one with the green tick (but if you click on the grey one it also sometimes works).
    Did you try clicking the greyed out...
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