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  1. Replies
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    Are you trying to reach us from the website, or...

    Are you trying to reach us from the website, or by directly sending an email to us (account.support(a)thesettlersonline.com)?
  2. Hey! We are aware of this issue. In the...

    Hey!

    We are aware of this issue.

    In the meantime, please contact our support team who should send you the missing adventure.

    Thank you,
    BB_Trafffer
  3. Thread: Good Bye

    by BB_Trafffer
    Replies
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    883

    Thank you for all the hard work you have done for...

    Thank you for all the hard work you have done for our community! I wish you all the best in future.
  4. Thank you for the reports. This has been...

    Thank you for the reports.

    This has been reported and developers are looking at it.
  5. Thread: Bakery bug

    by BB_Trafffer
    Replies
    4
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    196

    As Daz said, we are aware of this. If your...

    As Daz said, we are aware of this.

    If your bakery disappears, please contact our support team who will be able to help you.
  6. Replies
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    If you didn't received confirmation, most likely...

    If you didn't received confirmation, most likely something went wrong.

    Please email us directly here: account.support@thesettlersonline.com

    Sorry for this!
  7. Replies
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    Some players experienced issue with receiving...

    Some players experienced issue with receiving gems after purchase. We are aware of it, and looking into it.

    If you didn't receive your gems, please contact our support team. Make sure to attach...
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    1,503

    [Feedback]Dev Diary: Summer Event 2020

    Please feel free to leave your thoughts and comments on the [Dev Diary] Summer 2020 Event below.

    The original post can be found here.

    Happy commenting!
    BB_Trafffer
  9. Replies
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    https://ubistatic-a.akamaihd.net/0034/int/forum/pi...

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_header_tactictal_resources.png<br>
    <br>
    There are 12 different Tactical Resources which you can use in the...
  10. Replies
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    5,520

    https://ubistatic-a.akamaihd.net/0034/int/forum/pi...

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_UK_header_footballs.png

    The event resource is called Footballs. They can be traded and are listed in the...
  11. Replies
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    [Dev Diary] Summer Event 2020

    More information about the upcoming Summer Event 2020

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/forum_header.png


    Dear Settlers,

    The weather is getting...
  12. Replies
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    https://ubistatic-a.akamaihd.net/0034/int/forum/pi...

    https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_header_merchant.png<br>


    ...
  13. Replies
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    The event will be deactivated in 2 steps. As...

    The event will be deactivated in 2 steps. As known from previous events, most of the features will not be available anymore during the Removal phase. The deactivation will then be conducted 1 week...
  14. Replies
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    3,600

    We are aware of this. Some players reported that...

    We are aware of this. Some players reported that visiting different map/friend solved their issue.
  15. Thank you for the reports! We are looking into...

    Thank you for the reports!

    We are looking into it.
  16. Replies
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    3,600

    There was an update to our changelog. Please make...

    There was an update to our changelog. Please make sure to check it out here :cool:
  17. Replies
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    Flags are based on World Cup teams. If the...

    Flags are based on World Cup teams. If the Scottish team will qualify for the World Cup, you will see such flag In-Game.



    I know I will repeat the same thing, but the dev team is aware of...
  18. Replies
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    [Feedback] Change Log 16/06/2020

    Please feel free to leave your thoughts and comments on the Change Log 16/06/20 below.

    The original post can be found here.

    Happy commenting!
    BB_Trafffer
  19. Replies
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    5,257

    Change Log 16/06/20

    Summer Event, Token Coinage, Pirate Flag flowerbed, a new bundle, new achievements and several fixes.

    https://ubistatic-a.akamaihd.net/0034/int/general/changelog/EN_forumheader.png
    16th June 2020...
  20. Hey! Could you please try to clear your...

    Hey!

    Could you please try to clear your browser cache, and make sure that addons are not blocked?

    BB_Trafffer
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