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Thread: Not just the game, but the thesettlersonline.com page is not loading.

  1. #1
    Pathfinder
    Join Date
    Jan 2013
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    Sandycove

    Not just the game, but the thesettlersonline.com page is not loading.

    Hi!

    On Saturday the http://www.thesettlersonline.com page started loading only pure html without any css or images. I watched the console and seems that static3 is unavailable.
    Failed to load resource:

    Failed to load resource http://static3.thesettlersonline.com...ss&v=460630291
    Failed to load resource http://static3.thesettlersonline.com...js&v=460630291
    Failed to load resource http://static3.thesettlersonline.com...ages/blank.gif
    Failed to load resource http://static3.thesettlersonline.com...n/previous.png
    Failed to load resource http://static3.thesettlersonline.com...ton/active.png
    Failed to load resource http://static3.thesettlersonline.com...r/button/2.png
    Failed to load resource http://static3.thesettlersonline.com...r/button/3.png
    Failed to load resource http://static3.thesettlersonline.com...r/button/4.png
    Failed to load resource http://static3.thesettlersonline.com...r/button/5.png
    Failed to load resource http://static3.thesettlersonline.com...utton/next.png
    Failed to load resource http://static3.thesettlersonline.com...ster_login.gif
    Failed to load resource http://static3.thesettlersonline.com...aptcha/new.png
    ...

    I checked it on FF, Chrome, Safari and IE and the same result. I disabled my firewalls and checked the hosts file whether there is some IP forwarded but none of them. Then suddenly on Saturday evening the page loaded correctly but this was the last time.

    http://sdrv.ms/19wZUlL this is what I see (if not working just paste the url into new tab)

    Testing env:
    Gigabyte mainboard with Core i7 CPU, 12GB RAM, Windows 7 64 bit Professional
    Firefox 25.0.1, Chrome 31.0.1650.63 m

    Any ideas?
    Last edited by Lovacska; 09.12.13 at 20:37.

  2. #2
    Ruler of the Land Fexno's Avatar
    Join Date
    Dec 2012
    Location
    The Netherlands
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    2,100
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    Sandycove
    All images you posted are working for me, but the first two links were broken by posting it on the forum (not only the view towards the user, if you edit the post you'll see the actual link was changed too ), so I can't really see what link is being tried there.

    Normally I would recommend a ctrl+f5 to force a complete reload of the page, but since you already tried most common browsers I don't think that would help here.
    I'm afraid I don't know enough of the infrastructure used to help you on another level. I can only ask you to send this information to Support, maybe they can answer why the resources on static3 seem unavailable for you. (Might be related to your geographical location)

    Try if you can still use the contact form on this page http://www.thesettlersonline.com/en/help-and-support
    If not send me a private message and I'll try and pass the information on.

    Don't know if you tried it yet, but it might be that you can still load the game by going directly to http://www.thesettlersonline.com/en/play (after logging in, which you can obviously still do)

    Regards,
    Fexno
    Last edited by Fexno; 09.12.13 at 23:10.

  3. #3
    Pathfinder
    Join Date
    Jan 2013
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    Sandycove
    Okay thank you Fexno. Meanwhile it seems that the problem fixed somehow. I didn't do anything it is just working now. The gameplay link http://www.thesettlersonline.com/en/play is neither worked because the authentication also didn't work.

    Anyway thesettlersonline.com page loaded with malware caution so intresting things happening.
    https://skydrive.live.com/redir?resi...0053022%214152

    I continued load page at my own risk.

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