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Thread: Forum account info incorrect.

  1. #1
    Pathfinder
    Join Date
    Mar 2012
    Posts
    5
    World
    Northisle

    Angry Forum account info incorrect.

    I joined settlers through facebook, now i have changed my service provider for internet my email address has changed, i have changed my address on facebook but am not getting any mails from the settlers .. this is due to the fact on the settlers forum my address is still the old one which i can not get emails from.

    I tried to change this email address to the new one but it is requesting a password in order to do so .. now i tried my facebook password but this does not work, i can also not request a new password or state i forgot my password due to the fact of the email address being incorrect on the account.

    A Dilema and i think i may have missed my free gifts also, NOT a good day can someone help me please ?

  2. #2
    Architect of the Empire Sinister-King's Avatar
    Join Date
    Feb 2012
    Location
    Dark Castle
    Posts
    984
    World
    Newfoundland
    Hello ladyice,

    Speak to support, hopefully they can help you .

    Good luck,
    Sinister-King



  3. #3
    Pathfinder
    Join Date
    Mar 2012
    Posts
    5
    World
    Northisle
    They respond by email

  4. #4
    Guide of the Month Ruler of the Land Nogbad's Avatar
    Join Date
    Dec 2011
    Location
    Darkest Dorset
    Posts
    1,660
    World
    Newfoundland
    Quote Originally Posted by ladyice View Post
    They respond by email
    Put your new address in the ticket, I'm sure they'll work out how to use it.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  5. #5
    Pathfinder
    Join Date
    Mar 2012
    Posts
    5
    World
    Northisle
    Yeam i did that three days ago, still waiting a reply.

  6. #6
    Architect of the Empire Sinister-King's Avatar
    Join Date
    Feb 2012
    Location
    Dark Castle
    Posts
    984
    World
    Newfoundland
    Hello ladyice,

    That would mean your mail was sent Friday, their opening hours are 11am to 8pm Monday to Friday.

    Be patient, they'll get round to helping you .

    Good luck,
    Sinister-King



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