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Thread: General State Of Play

  1. #1
    Quartermaster
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    Sandycove

    General State Of Play

    Generally I don't speak out against this game and try my best to defend BB, however I now feel I have no choice.

    The following bugs I am getting on a daily basis:

    Black screen after collecting daily reward.

    Buildings that have been placed suddenly disappearing. Most of the time I have to place fields and mines 2 or 3 times. Same applies when I move a building.

    Build queue resetting. Combine this with above is very frustrating.

    Specialists not going out on searches and having to be sent twice.

    Specialists not finding deposits until I leave my island and return. For example 2 nights ago I had at least 7 iron deposits that needed discovering, 3 of my geologists were sent out to find iron and I got the notification that none were to be found. I visit a friends island, return and magically they are now on the map ready to be built on.

    Incredibly long log in queues just to visit a friends island or return home. Same applies to adventures.

    Incredibly long times just to actually get into the game. 90 minutes 2 nights ago and just over 2 hours last night.

    Ever increasing time of lag.

    Perpetually spinning hour glass on Trade Office, Provision House and reassigning troops on generals which require a game refresh to clear.

    Collectibles not going into stores after clicking them.

    I love this game, and being in the position as head of a guild I have a duty to others to play as close to daily as possible, but with all these bugs that occur daily it is becoming a chore to even log in and just rebuild fields and mine, let alone do adventures. I love new content and events but feel that some major time needs to be invested into making the current build as stable as possible before new content is rolled out.

  2. #2
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    +1
    and since the removal of the Halloween event the game keeps crashing with the error *server call failed*. After clicking ok to refresh the client it sometimes says webpage not available

  3. #3
    Ruler of the Land Fexno's Avatar
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    When experiencing this issues there are several things you can try. I realize this has been posted more often and you probably already did those steps. But just in case you missed a step.
    • Make sure your own internet connection is not the problem (switch off downloads, if possible reboot your router, if using wireless, try wired, etc)
    • Make sure you are not using other flash related apps (like flash games/youtube etc) in the same browser
    • Clear your browser history, take a look at my guide to make sure you actually clear all cookies/cache: How to clear cookies
    • Clear your flash cache, while TSO doesn't use much it can be corrupted. How to clear flash cache
    • Try to increase the amount TSO can use, shouldn't matter but doesn't hurt to try anyway How to increase flash storage
    • Make sure you have the latest flash version installed. Check your flash player version for Internet Explorer and Firefox, when using Chrome just make sure you have the latest Chrome version installed (Chrome is very good in ensuring this ).
    • Try another browser. (While I'm a big fan on Firefox, lately it's acting up for me (not only for tso))

  4. #4
    Quartermaster
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    Running TSO on a 9 days old computer, i have had no chat crashes, no lag, no kicks out of the game, no problems with mines that could not be found. No nothing tbh
    Cache and cookies cleared daily, nothing has been installed on this computer at all still, because i wanted to give it a few weeks.
    Now, after last maintenance, i have issues.
    I didn't change a thing, TSO changed something

  5. #5
    Ruler of the Land Fexno's Avatar
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    Quote Originally Posted by inyi View Post
    I didn't change a thing, TSO changed something
    And thus your browser cache might be out of date. Which could mean that
    • Clear your browser history, take a look at my guide to make sure you actually clear all cookies/cache: How to clear cookies
    • Clear your flash cache, while TSO doesn't use much it can be corrupted. How to clear flash cache
    fixes your problem. Note this doesn't mean nothing could be done at BB's side, but it is worth trying to see if this helps right now.

  6. #6
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    Red face

    Quote Originally Posted by Fexno View Post
    Clear your flash cache, while TSO doesn't use much it can be corrupted..
    THAT i didn't try yet
    Will let you know

  7. #7
    Pathfinder
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    Northisle
    Hi

    My wheelmaker doesn't produce.The status is working but at economy overview window the tab is grey(stopped).Also the building is buffed. Check it please.
    Thanks!

  8. #8
    Ruler of the Land Fexno's Avatar
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    Quote Originally Posted by CarnivoreBeast View Post
    Hi

    My wheelmaker doesn't produce.The status is working but at economy overview window the tab is grey(stopped).Also the building is buffed. Check it please.
    Thanks!
    If your production of wheels is exactly balanced with the consumption of wheels the economy view will also show a grey tab, so don't let that fool you.

    Example with production of Iron by the Iron Smelter: (don't have a Wheelmaker, nor a Carpenter)



    If this isn't it and you want Support to take a look at it, you'll have to send a ticket to them. You can use the contact form on this page: http://www.thesettlersonline.com/en/help-and-support

  9. #9
    Committed Clicker
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    I have never cleared my cache, does this explain the same bugs for the past year?

  10. #10
    Quartermaster
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    Quote Originally Posted by Peajay View Post
    I have never cleared my cache, does this explain the same bugs for the past year?
    Peajay

    sorry Fexno, it's wasn't a solution.

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