Official Questions thread [Ask your question here]

[peck_ed]

Writing from my wifes account here. Ok, I just read the rules and noticed that multiple accounts are forbidden. Which makes sense, but my wife has been playing The Settlers Online for a while and it looked fun. So we have two computers here which can be used as playing. So if I create now second account from same address, will it be concidered as multiple account and my wife will get hers account banned? What should I do in this situation? Play other games like now?

If you contact Support about this situation they should be able to help you

[MantaMan]

I am having same problem, I get the loading map page then a pop up box with clear browser cache and reload page. I am using Win 7 and Chrome, have cleared cache and also cleared flash player cache, also tried in exasperation IE10 and still same. Happened to go into work this morning and it worked fine there on Chrome XP. am now back home and still can't log in same error. Have been trying this for 3 1/2 hours now. I have 3 different users set up on the computer for Chrome, 2 have never been to the settlers website, all 3 users are getting same error even if all 3 have browser cache cleared and also the flash player cache.
I have just done a clean install of Win 7 and still have same issue. Not sure what is going on but I have had enough and if not solved in next hour will be leaving game permanently.

[Remadil]

I have found a bug with the glue pot, everytime ( last 2 days) i start one i lose connection.

[peck_ed]

I have found a bug with the glue pot, everytime ( last 2 days) i start one i lose connection.

Sounds like you should contact Support on this one

[DavidFOH]

Should I use gems to replenish my mines (very old wood etc.) or just let the mine become exhausted and build it from scratch?

Thank you.

[Dorotheus]

Unless you are prepared to buy gems with real world money you are best off saving gems for items you can not buy through the in game trade. Generally the only mines people refill are the gold mines, mostly because they have upgraded them to level 5 which requires a large investment of resources. Gold mine refills can be obtained as rewards from adventure or from the Trade Office

[DavidFOH]

Thank you for the answer, much appreciated!

[Pestone]

Please can anyone help. How do i join a guild?

[peck_ed]

Please can anyone help. How do i join a guild?

As you are in Newfoundland, try checking this section of the forum for Guild Recruitment in Newfoundland

[Longrun]

Or "increases TO 200%"...

Edit: That was in reply to a much earlier discussion about the formulation "increases BY 200%" being incorrect.