Official Questions thread [Ask your question here]

[Gytha_Ogg]

Today i found new added "The Final Match - Normal" Adv inside the Guildmarket for 3000 guild coins.

My question is what Reward do i get for doing it? I didnt played in 2012 where Eurocup event was going, so didnt play this one. would be first time.

11700 experience points, no loot.

[Old___Boy]

Does anyone have a link for the valiant rewards scales? Can't seem to find on the forum.

Thanks peck_ed

[peck_ed]

Does anyone have a link for the valiant rewards scales? Can't seem to find on the forum.

No %, but speaking to cAmou from the German servers, he has made this

2nd tab should be in English

[MumofFreddie]

My guild has two active guild quests but no waiting quests.

Did something change in the last maintenance? It used to be that we would have 1 active and if that didn't get completed, the next day we'd get another one but it would be waiting and would sit there until the active one was completed by the required number of members.

However, both of these quests can be completed by all members (i.e. one is currently on 11/12 members and the other 9/12).

MoF

[KentHage]

I have a problem with logging in the game.

While i was at home, i used to log in through Facebook login button. Now i am at work, which is a ship in the ocean and I can't log in.

The problem is that my satellite internet provider is probably based in Russia and it takes me immediately to settlersonline.ru. I can even reach an Account FAQ or anything. I tried logging in with the forum username/email and password but it doesn't help. And the Russian does not have a Facebook option for log in.

The Russian version of the game page does not recognizes my email nor my Account/Forum name, and thus doesn't give me an option to reset or recover password for my account. And there is no option to change the game page version. At least no on the home page. If I go deeper in the Contacts lets say, the is an option to change to European English but clicking on it just takes me back to Russian version home page.

I'm not even sure if this is the proper thread to ask this kind of question, so mods please transfer to where it belongs. Hopefully I'll get to log in.
Thank you.

I have the same problem. Don't understand why the home page must auto transfer me to a place I haven't chosen?
http://www.thesettlersonline.com/ --> transfers me to ---> http://www.thesettlersonline.ru/ru !!

[Iolanthe]

I want to know why it so consistently chooses Russia or Brazil when rerouting people. o.0

Have a look in this thread for some suggestions: problems logging in and if none of that helps give Support a shout either here (if it will let you): www.thesettlersonline.com/en/help-and-support or via their direct addy: contact.support@thesettlersonline.com

Hope that helps a bit.

[Iolanthe]

My guild has two active guild quests but no waiting quests.

Did something change in the last maintenance? It used to be that we would have 1 active and if that didn't get completed, the next day we'd get another one but it would be waiting and would sit there until the active one was completed by the required number of members.

However, both of these quests can be completed by all members (i.e. one is currently on 11/12 members and the other 9/12).

MoF

GQs are still buggy and weird but that is really quite... buggy and weird. You might let Support know, if nothing else they can add it to the list of "GQ Strangeness" and pass it on to the Devs.

[MojaVisost]

who are the winners for TSO Anniversary Contest?

[peck_ed]

who are the winners for TSO Anniversary Contest?

Winners are here

[LadyNipa]

Hi, can't seem to find an answer to this anywhere (sorry if I've missed it somewhere else), but what happened to all the exp we gain at lvl 50 from quests (not adventures)? Even now we're getting exp from the Fairytale quest chain but what's happening to it?

Thanks

LN